Stakeholder priorities v industry perception : Reputations and relationships in the Australian mining industry
- Authors: Tuck, Jacqueline
- Date: 2007
- Type: Text , Conference paper
- Relation: Paper presented at 11th International Conference on Corporate Reputation, Brand, Identity and Competitiveness, BI Norwegian School of Management, Oslo, Norway : 31st May-3rd June 2007
- Full Text:
- Description: This study examines the drivers of reputation formation for mining companies and the mining industry’s perception of the drivers of reputation formation for its stakeholders’. Building on past research in stakeholder theory, corporate reputation and corporate citizenship, I argue that companies need to manage the reputations of each of their stakeholder groups. I further argue that for companies to successfully manage their reputations an understanding of the interrelationships between the various reputations held by stakeholders is required. Moreover, I argue that industry reputations, especially in the case of the mining industry, are important in the formation of corporate reputations. This paper reports on an ongoing exploratory research program which aims to develop an understanding of the relationships between mining companies and their stakeholders, and the importance of corporate citizenship polices to reputation and hence to corporate sustainability. The findings of the first stage of this research, the results of a Delphi study into the drivers of reputation for mining companies are reported. This study was undertaken to provide an understanding of the drivers of reputation for a number of stakeholder groups and the perceptions held by mining companies of these drivers for their stakeholder groups. Results indicate that drivers vary between stakeholder groups, that in the case of drivers common to a number of stakeholder groups they may vary in their importance across groups, and that there may exist a divergence between industry’s perception and stakeholder priorities. These results further the understanding of the relationship between corporate citizenship and reputation in the mining industry, thus assisting companies to strategically manage their corporate citizenship investments and to understand the process of innovation to meet the changing expectations of stakeholders.
- Description: 2003005183
- Authors: Tuck, Jacqueline
- Date: 2007
- Type: Text , Conference paper
- Relation: Paper presented at 11th International Conference on Corporate Reputation, Brand, Identity and Competitiveness, BI Norwegian School of Management, Oslo, Norway : 31st May-3rd June 2007
- Full Text:
- Description: This study examines the drivers of reputation formation for mining companies and the mining industry’s perception of the drivers of reputation formation for its stakeholders’. Building on past research in stakeholder theory, corporate reputation and corporate citizenship, I argue that companies need to manage the reputations of each of their stakeholder groups. I further argue that for companies to successfully manage their reputations an understanding of the interrelationships between the various reputations held by stakeholders is required. Moreover, I argue that industry reputations, especially in the case of the mining industry, are important in the formation of corporate reputations. This paper reports on an ongoing exploratory research program which aims to develop an understanding of the relationships between mining companies and their stakeholders, and the importance of corporate citizenship polices to reputation and hence to corporate sustainability. The findings of the first stage of this research, the results of a Delphi study into the drivers of reputation for mining companies are reported. This study was undertaken to provide an understanding of the drivers of reputation for a number of stakeholder groups and the perceptions held by mining companies of these drivers for their stakeholder groups. Results indicate that drivers vary between stakeholder groups, that in the case of drivers common to a number of stakeholder groups they may vary in their importance across groups, and that there may exist a divergence between industry’s perception and stakeholder priorities. These results further the understanding of the relationship between corporate citizenship and reputation in the mining industry, thus assisting companies to strategically manage their corporate citizenship investments and to understand the process of innovation to meet the changing expectations of stakeholders.
- Description: 2003005183
Building innovation capacity: The role of human capital formation in enterprises
- Smith, Andy, Courvisanos, Jerry, McEachern, Steven, Tuck, Jacqueline
- Authors: Smith, Andy , Courvisanos, Jerry , McEachern, Steven , Tuck, Jacqueline
- Date: 2010
- Type: Text , Conference paper
- Relation: AVETRA 13th Annual Conference
- Full Text: false
- Reviewed:
- Description: This paper describes a project which seeks to identify the role of human capital formation in promoting innovation in Australian enterprises and the ways in which enterprises can improve their human resource management and learning and development practices to improve their innovation performance. There are a number of factors that affect enterprises' ability to innovate. These include internal factors such as the ability to detect technological changes in the environment, the development of core competencies from which innovation can developl and external factors such as the maturity of the market which the enterprise serves and the impact of government policy to stimulate innovation. Thus the ability of enterprises to innovate depends on the effective management of human resources and in particular, the learning and development practices that enable enterprises to increase the skills of workers to innovate (human capital formation). Studies in Denmark and Spain have shown that better
Managing community relationships and corporate reputation - A stakeholder perspective
- Tuck, Jacqueline, Lowe, Julian, McEachern, Steven
- Authors: Tuck, Jacqueline , Lowe, Julian , McEachern, Steven
- Date: 2006
- Type: Text , Conference paper
- Relation: Paper presented at International Mine Management 2006, Carlton, Victoria : 16th October, 2006 p. 305-313
- Full Text: false
- Reviewed:
- Description: This paper reports on an ongoing research program to evaluate the impact a mining company's reputation(s), with its various stakeholder groups, has on a company's ability to sustain competitive advantage. Integral to this study is to develop an understanding of the relationships between mining companies and their stakeholders, and the importance of corporate citizenship policies to reputation and hence to corporate sustainability.
- Description: E1
- Description: 2003001814
Managing community relationships, reputation and sustaining competitive advantage : The case of mining towns
- Tuck, Jacqueline, Lowe, Julian, McRae-Williams, Pamela
- Authors: Tuck, Jacqueline , Lowe, Julian , McRae-Williams, Pamela
- Date: 2005
- Type: Text , Conference paper
- Relation: Paper presented at the 2nd National Conference on the future of Australia's Country Towns, Bendigo, Australia : 11th - 13th July, 2005
- Full Text:
- Reviewed:
- Description: An important issue currently facing the mining industry in Australia is the management and cost to the industry and other stakeholders of entry into and exit from towns and their communities. These costs can be environmental, social, economic, political or reputational. The ability of companies to engage the trust of communities, governments and investors is critical, and corporate reputation plays a significant role in this. For the industry to secure a long-term and sustainable future, it must have the technical, business and reputation assets to proceed in a cost-effective, environmentally acceptable and socially supportive way. The paper introduces the concepts of sustainability both at the corporate level and the regional town and community level. For the companies, there are important impacts on costs and efficiencies, an organisations ‘license to operate’, shareholder value and the trade off between dealing with environmental and social issues through prevention or retrofit and corrective measures. However, for the mining industry, possibly the most important aspect of this study is the ability of companies to get access to new sites at competitive cost. For mining companies sustainability has moved from mineral and environmental resources, to a greater emphasis on economic sustainability and community capacity building.
- Description: E1
- Description: 2003001139
- Authors: Tuck, Jacqueline , Lowe, Julian , McRae-Williams, Pamela
- Date: 2005
- Type: Text , Conference paper
- Relation: Paper presented at the 2nd National Conference on the future of Australia's Country Towns, Bendigo, Australia : 11th - 13th July, 2005
- Full Text:
- Reviewed:
- Description: An important issue currently facing the mining industry in Australia is the management and cost to the industry and other stakeholders of entry into and exit from towns and their communities. These costs can be environmental, social, economic, political or reputational. The ability of companies to engage the trust of communities, governments and investors is critical, and corporate reputation plays a significant role in this. For the industry to secure a long-term and sustainable future, it must have the technical, business and reputation assets to proceed in a cost-effective, environmentally acceptable and socially supportive way. The paper introduces the concepts of sustainability both at the corporate level and the regional town and community level. For the companies, there are important impacts on costs and efficiencies, an organisations ‘license to operate’, shareholder value and the trade off between dealing with environmental and social issues through prevention or retrofit and corrective measures. However, for the mining industry, possibly the most important aspect of this study is the ability of companies to get access to new sites at competitive cost. For mining companies sustainability has moved from mineral and environmental resources, to a greater emphasis on economic sustainability and community capacity building.
- Description: E1
- Description: 2003001139
Mobility or immobility: Reputation and property rights in the mining industry
- Authors: Tuck, Jacqueline
- Date: 2012
- Type: Text , Conference paper
- Relation: 16th International Conference on Corporate Reputation, Brand, Identity and Competitiveness
- Full Text: false
- Reviewed:
- Description: This paper presents a property rights view of stakeholder reputations based on a study of stakeholder reputation formation in the mining industry. The findings of the study indicate that stakeholder reputations and other valuable firm resources may be complimentary resources in the resource based view of the firm. In particular, the place based nature of reputation with communities and the nature of competitive activity in the mining industry, based on gaining and maintaining access to mineral resources – social licence to operate – have implications for reputations as a strategic resource for the mining industry.
- Description: E1
VET teachers' and trainers' participation in professional development : a national overview
- Tuck, Jacqueline, Smith, Erica
- Authors: Tuck, Jacqueline , Smith, Erica
- Date: 2017
- Type: Text , Conference paper
- Relation: AVETRA 20th Annual Conference, 18-20 April 2017
- Full Text:
- Reviewed:
- Description: This paper reports on the professional development of vocational education and training (VET) teachers and trainers in Australia. It utilises the data on professional development (PD) gathered from two national surveys undertaken in 2016 as part of a major ARC-funded national research project on VET teachers and their qualifications. Part of the first survey, which focused mainly on VET teachers’ qualifications and teaching approaches, examined the PD activities undertaken by the respondents. It explored the nature and frequency of the activities, the motivations for participation and the support provided for PD. The second survey was sent to VET teachers/trainers who had participated in PD activities offered by three major PD providers for VET. It focused on the external PD activities undertaken by respondents and explored the frequency, content and nature of activities. The paper provides evidence on the current state of professional development, both formal and informal, for teachers/trainers across the VET sector and compares differences among teachers working for different types of provider. Detailed data are presented on participation in a range of industry and VET PD activities (both within and external to the RTO), the motivations for participation, and who pays for PD. The findings show the type of PD activities that were valued, and what participants would like to see in the future. The findings are expected to inform policy discussions about VET teacher development and will be useful for managers in TAFE Institutes and RTOs; and for those external organisations delivering PD to the VET workforce.
- Authors: Tuck, Jacqueline , Smith, Erica
- Date: 2017
- Type: Text , Conference paper
- Relation: AVETRA 20th Annual Conference, 18-20 April 2017
- Full Text:
- Reviewed:
- Description: This paper reports on the professional development of vocational education and training (VET) teachers and trainers in Australia. It utilises the data on professional development (PD) gathered from two national surveys undertaken in 2016 as part of a major ARC-funded national research project on VET teachers and their qualifications. Part of the first survey, which focused mainly on VET teachers’ qualifications and teaching approaches, examined the PD activities undertaken by the respondents. It explored the nature and frequency of the activities, the motivations for participation and the support provided for PD. The second survey was sent to VET teachers/trainers who had participated in PD activities offered by three major PD providers for VET. It focused on the external PD activities undertaken by respondents and explored the frequency, content and nature of activities. The paper provides evidence on the current state of professional development, both formal and informal, for teachers/trainers across the VET sector and compares differences among teachers working for different types of provider. Detailed data are presented on participation in a range of industry and VET PD activities (both within and external to the RTO), the motivations for participation, and who pays for PD. The findings show the type of PD activities that were valued, and what participants would like to see in the future. The findings are expected to inform policy discussions about VET teacher development and will be useful for managers in TAFE Institutes and RTOs; and for those external organisations delivering PD to the VET workforce.
Management practices and innovation capacity in enterprises
- Smith, Andy, Courvisanos, Jerry, McEachern, Steven, Tuck, Jacqueline
- Authors: Smith, Andy , Courvisanos, Jerry , McEachern, Steven , Tuck, Jacqueline
- Date: 2011
- Type: Text , Conference paper
- Relation: Paper presented at AVETRA, Research in VET: Janus- Reflecting back, projecting forward Vol. 2011, p. 1-14
- Full Text:
- Reviewed:
- Description: This paper reports on a project which seeks to identify the role of human capital formation in promoting innovation in Australian enterprises and the ways in which enterprises can improve their human resource management and learning and development practices to improve their innovation performance. There are a number of factors that affect enterprises' ability to innovate. These include internal factors such as the ability to detect technological changes in the environment, the development of core competencies from which innovation can develop and external factors such as the maturity of the market which the enterprise serves and the impact of government policy to stimulate innovation. A range of studies have suggested that human factors within the enterprise are critical to innovation. However, these studies have not established exactly what practices enterprises need to put in place to improve their 'innovation capacity'. This paper reports the results from the research. The research method involved a survey of over 2,500 business enterprises and seven case studies drawn from the manufacturing, [information and communication technology] ICT and finance industries. The paper will discuss the major findings from the research.
- Description: 2003008977
- Authors: Smith, Andy , Courvisanos, Jerry , McEachern, Steven , Tuck, Jacqueline
- Date: 2011
- Type: Text , Conference paper
- Relation: Paper presented at AVETRA, Research in VET: Janus- Reflecting back, projecting forward Vol. 2011, p. 1-14
- Full Text:
- Reviewed:
- Description: This paper reports on a project which seeks to identify the role of human capital formation in promoting innovation in Australian enterprises and the ways in which enterprises can improve their human resource management and learning and development practices to improve their innovation performance. There are a number of factors that affect enterprises' ability to innovate. These include internal factors such as the ability to detect technological changes in the environment, the development of core competencies from which innovation can develop and external factors such as the maturity of the market which the enterprise serves and the impact of government policy to stimulate innovation. A range of studies have suggested that human factors within the enterprise are critical to innovation. However, these studies have not established exactly what practices enterprises need to put in place to improve their 'innovation capacity'. This paper reports the results from the research. The research method involved a survey of over 2,500 business enterprises and seven case studies drawn from the manufacturing, [information and communication technology] ICT and finance industries. The paper will discuss the major findings from the research.
- Description: 2003008977
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