Understanding victims of identity theft: A grounded theory approach
- Authors: Turville, Kylie , Firmin, Sally , Yearwood, John , Miller, Charlynn
- Date: 2010
- Type: Text , Conference paper
- Relation: 5th International Conference on Qualitative Research in IT and IT in Qualitative Research, QualIT 2010
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- Description: Being a victim of identity theft can be a devastating and life-changing event. Once the victim discovers the misuse they need to begin the process of recovery. For the "lucky" victims this may take only a couple of phone calls and a small amount of time; however, some victims may experience difficulties for many year. In order to recover, victims of crime require support and assistance; however, within Australia this support is sadly lacking. In order to identify the issues currently faced by victims of identity theft as they work through the recovery process, a Grounded Theory methodology was identified as most appropriate. This paper provides a brief overview of the history of the research project; a brief introduction of grounded theory with a focus on preconceived ideas and their implications; and a description of the research project currently being undertaken. A discussion of some issues experienced when using grounded theory within an IT department with very little experience of qualitative research will be provided, along with some preliminary results.
- Description: E1
Business analytics-based enterprise information systems
- Authors: Sun, Zhaohao , Strang, Kenneth , Firmin, Sally
- Date: 2017
- Type: Text , Journal article
- Relation: Journal of Computer Information Systems Vol. 57, no. 2 (2017), p. 169-178
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- Description: Big data analytics and business analytics are a disruptive technology and innovative solution for enterprise development. However, what is the relationship between business analytics, big data analytics, and enterprise information systems (EIS)? How can business analytics enhance the development of EIS? How can analytics be incorporated into EIS? These are still big issues. This article addresses these three issues by proposing ontology of business analytics, presenting an analytics service-oriented architecture (ASOA) and applying ASOA to EIS, where our surveyed data analysis showed that the proposed ASOA is viable for developing EIS. This article then examines incorporation of business analytics into EIS through proposing a model for business analytics service-based EIS, or ASEIS for short. The proposed approach in this article might facilitate the research and development of EIS, business analytics, big data analytics, and business intelligence.