Living with family violence and the great escape
- Authors: Zentveld, Elisa
- Date: 2024
- Type: Text , Book chapter
- Relation: Research partners with lived experience : stories from patients and survivors Chapter 5 p. 57-71
- Full Text: false
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- Description: Lived experience can add an important dimension to research. Whilst acceptance of lived experience in research has not exactly taken hold yet, there is a movement towards valuing the contribution lived experience can provide, especially in some research areas. This book chapter explains how lived experience drew me, as a researcher in one discipline, to move into another research area—family violence. It is not living with family violence per se that resulted in the discipline change, but more so the systems that keep victims bound to perpetrators of family violence. I realised through my experiences that living with family violence can feel like a one-way ticket where there is no return journey; no escape route. I use my lived experience with navigating systems (namely legal systems) to contribute to family violence research. This chapter explains my three court journeys and how those outcomes and experiences led me to turn my research attention to family violence. This chapter also explains how the research gaps I uncovered could best be found through lived experience. This chapter, therefore, provides an important perspective on both the value of lived experiences with research, as well as the field of family violence (focusing on legal systems).
Aboriginal interactions and associations with the hospitality industry in colonial Victoria, 1835-70
- Authors: Clark, Ian
- Date: 2020
- Type: Text , Book chapter
- Relation: Colonialism, Tourism and Place Chapter 4 p. 44-57
- Full Text: false
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- Description: This paper is concerned with the emergence of hospitality in Colonial Victoria, and is part of ongoing research into understanding Victoria’s ‘tourism era of discovery’, which focuses on the embryonic or emergent phase in which the tourism and hospitality industry is coming into being. Travellers’ accounts and other contemporary sources are used to provide insights into Victoria’s nascent hospitality - through them we should be able to see the various places that were emerging as settlements in the colonial space. It offers a social history of Aboriginal interactions and associations with bush inns including camping sites; cultural performances; alcohol consumption; restrictions on serving alcohol to Aboriginal people; and sites of violence. In the pre-gold period, accommodation responded to the needs of pastoral travellers and reflected physical discontinuities such as river crossings, which were logical places to stop and rest. These discontinuities also became opportunities for interactions with Aboriginal peoples
Introduction
- Authors: Linehan, Denis , Clark, Ian , Xie, Phillip
- Date: 2020
- Type: Text , Book chapter
- Relation: Colonialism, Tourism and Place p. 1-11
- Full Text: false
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- Description: The vital and contested connections between colonialism and tourism are as lively and charged today as they ever were. From staged weddings in Mauritius, curated walks through the Medina of Tunis, surfing off the high-rise hotel development at Waikiki or riding on an Elephant Safari Tour in Himachal Pradesh, much of the marketing of these kinds of destinations represent the constant renewal of coloniality in the tourism business. Actors in the worldwide tourism industry continue to benefit from the colonial roots of globalisation. The ownership of tourist infrastructures, for example, airlines, hotel booking systems and resorts, are restructured by a neo-colonial order. Colonialism is echoed in the imaginations of tourists, in the marketing of destinations and in the production of touristified landscapes. Whether found on bespoke tours, or at resorts or tourist attractions, strategies to package the colonial past have arguably become more sophisticated through the situated and exciting offers encountered variously through specialist accommodation, architecture, food, stories and design. The growth in tourism and its intensi- fication and expansion into new markets has amplified the encounters with history and memory. Hélène Cixous’s (2004: 55) aphorism ‘everything passes, except the past’ presents a potent guide in commencing our thinking on these issues. As much as time is receding, the colonial past is growing in influence. Many societies find themselves cast into situations where they variously elide, exploit and re-negotiate their relationships to their colonial experience (Strachan, 2002) "From introduction"
Black female cultural safety in Tebrakunna Country : what is wellness for us?
- Authors: Lee, Emma
- Date: 2018
- Type: Text , Book chapter
- Relation: Tourism and Wellness: Travel for the Good of All? Chapter 1 p. 1-20
- Full Text: false
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- Description: By recognizing tourism as a profound social force, this book engages with notions of power and perspectives of wellness in tourism and contested conceptualizations of tourism spaces and places for wellness.
An integrated customer relationship model to improve retention in hospitality services
- Authors: Prachayakupt, Suvenus , O'Mahony, Barry , Sillitoe, Jim
- Date: 2016
- Type: Text , Book chapter
- Relation: Opportunities and Challenges for Tourism and Hospitality in the BRIC Nations Chapter 7 p. 95-116
- Full Text: false
- Reviewed:
- Description: Customer retention has received ongoing academic focus and scholars have specifically recognized the importance of customer loyalty within the services sector. There is general agreement within this body of work that achieving customer satisfaction alone is not sufficient to develop customer loyalty, particularly in a competitive business environment. Relationship development between businesses and customers is a key contributor to customer loyalty; however, many of the models that are presented within the literature are either product specific or business to business in nature. This chapter presents the results of an examination of a series of relationship development models that was designed to identify the antecedents of relationship development that are likely to have a positive impact on the delivery of hospitality services. We synthesize the key mediating variables of these models into a single customized model that has the capacity to influence relationship development in a hospitality setting. Within this model we emphasize the importance of trust, commitment and cross cultural communication in order to achieve repeat business and to facilitate positive word of mouth communication. © 2017 by IGI Global. All rights reserved.
Debunking Pacific utopias : Chief Roi Mata's domain and the re-imagining of people and place in Vanuatu
- Authors: Cheer, Joseph , Reeves, Keir , Laing, Jennifer
- Date: 2015
- Type: Text , Book chapter
- Relation: Tourism in Pacific Islands : Current issues and future challenges Chapter 5 p. 85-100
- Full Text: false
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- Description: The view of Pacific island countries (PICs) as paradise has persisted since the arrival of Europeans over two centuries ago (Daws, 1980; Connell, 2003). Juxtaposed against utopian ideals is the reality that island countries in the region labour under a multiplicity of serious threats including climate change, economic vulnerability, political upheaval and persistent underdevelopment. Yet the paradise narrative endures in the imaginings of people and place, most notably through tourism destination marketing that constructs and manipulates place image. Associated with this has been the attendant fetishising of islanders as stereotypical noble or ignoble savages (Campbell, 1980; Fry, 1996), or their infantilisation as congenial, subaltern hosts, reinforcing notions of Pacific island communities as a latter-day Shangri-La in the Pacific (Douglas, 1997). In stark contrast, PIC prehistory suggests that islanders had enormous resilience, ingenuity, fierce warrior cultures and a reputation as seafarers of enormous competence and sophistication - attributes far removed from the docile and indigent exemplifications of recent times.
The Buchan Caves Reserve
- Authors: Clark, Ian
- Date: 2014
- Type: Text , Book chapter
- Relation: An Historical Geography of Tourism in Victoria, Australia Chapter 3 p. 36-63
- Full Text: false
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- Description: The Buchan Caves Reserve is some 360km east of Melbourne, near the township of Buchan. The Reserve is jointly managed by Parks Victoria and the Gunaikurnai Land and Water Aboriginal Corporation. It contains a visitor centre and facilities for overnight camping and day visitors. Within the reserve lies a honeycomb of caves with limestone formations – but there are only two show caves, Royal Cave (see Fig.3.1) and Fairy Cave (see Fig.3.2), and guided tours are conducted year round. The Buchan Caves Reserve falls within the Krauatungalung language area (Clark, 1998a: 189-190). This language or dialect, is one of five normally referred to as the ‘Ganai nation’ or ‘Kurnai nation’, a cluster of dialects sharing linguistic, social, cultural, political, and family associations.
Battlefield tourism and Australian national identity: Gallipoli and the Western Front
- Authors: Winter, Caroline
- Date: 2011
- Type: Text , Book chapter
- Relation: Tourism and national identities p. 176-189
- Full Text: false
- Reviewed:
- Description: In 1914, a little over a decade after federation in 1901, Australia followed the British Empire into the Great War of 1914–18. Many Australians saw the war as an opportunity for the fledgling nation and her citizens to prove their collective and individual worth on the global stage. Enlistment was voluntary throughout the war, and about half of the eligible population, a total of 416,809, signed up to the AIF (Australian Imperial Force). The proportion of casualties to embarkations was over 65 per cent (compared with approximately 52 per cent for Britain): 153,509 people returned wounded or gassed and 61,829 were killed (AWM 2010; Inglis 2005)
- Description: 2003009026
VFR travellers of the future
- Authors: Backer, Elisa
- Date: 2011
- Type: Text , Book chapter
- Relation: Tourism and demography p. 73-86
- Full Text: false
- Reviewed:
- Description: The purpose of this chapter is to : Highlight the importance of visiting friends and relatives (VFR) travel now and in the future; Discuss key demographic trends related to VFR travel and analyse the findings from a study of VFR tourism to two Australian including destinations, including: VFR travellers represent a substanial form of solo-travellers and single-person households are forecast to grow in the future. VFR travel represents a hidden form of travel for children travelling without parents (linked with emerging niche market, the 'grand-traveller'); VFR travelly utilise commercial accomodation, and their usage of this is likely to increase; VFR travel has important social benefits to families; VFR travel will grow as a market segment for older travellers, especially those in the final stages of the family life cycle.
- Description: 2003008919
Creating value to tourism products through tourism networks and clusters : Uncovering destination value chains
- Authors: Braun, Patrice
- Date: 2007
- Type: Text , Book chapter
- Relation: Technology and Marketing Strategy Chapter 13 p. 193-206
- Full Text:
- Reviewed:
- Description: B1
- Description: 2003005427
E-commerce and small tourism firms
- Authors: Braun, Patrice
- Date: 2005
- Type: Text , Book chapter
- Relation: Encyclopedia of Developing Regional Communities with Information and Communication Technology Chapter 135 p. 233-238
- Full Text:
- Reviewed:
- Description: This encyclopedia provides a thorough examination of concepts, technologies, policies, training, and applications of ICT in support of economic and regional developments around the globe.
- Description: B1
- Description: 2003001149
Regional tourism and the internet in Australia
- Authors: Braun, Patrice
- Date: 2005
- Type: Text , Book chapter
- Relation: Encyclopedia of Developing Regional Communities with Information and Communication Technology Chapter 135 p. 603-607
- Full Text:
- Reviewed:
- Description: B1
- Description: 2003001156