An exploration of national calls to Lifeline Australia: social support or urgent suicide intervention?
- Authors: Watson, Robert , McDonald, John , Pearce, Dora
- Date: 2006
- Type: Text , Journal article
- Relation: British Journal of Guidance & Counselling Vol. 34, no. 4 (Nov 2006), p. 471-482
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- Description: Lifeline Australia Inc. provides a free 24-hour telephone counselling and referral service to all Australians. The trained telephone counsellors of the service record information on many of their calls in Lifeline's Client Service Management Information System (CSMIS). This paper presents a descriptive summary of a national CSMIS data set, which was compiled during a 3-month period in 2003. The CSMIS data provided a clear national profile of the callers to the service. The results of this study support the hypothesis that callers are generally seeking social support from the service. The discussion explores the implications of this finding for Lifeline and other generalist counselling and referral services and their capacity to offer suicide intervention to the community.
- Description: C1
- Description: 2003001998
Acculturation and social support in relation to psychosocial adjustment of adolescent refugees resettled in Australia
- Authors: Kovacev, Lydia , Shute, Rosalyn
- Date: 2004
- Type: Text , Journal article
- Relation: International Journal of Behavioral Development Vol. 28, no. 3 (2004), p. 259-267
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- Description: This study examined how different modes of acculturation and perceived social support are related to adolescent refugee psychosocial adjustment, as measured by global self-worth and peer social acceptance. The 83 participants, aged between 12 and 19 and now resident in Australia, were from the former Republic of Yugoslavia. Those who had the most positive attitudes toward both cultures obtained the highest ratings of self-worth and peer social acceptance. In contrast, those who had negative attitudes toward both cultures had the lowest scores on these measures of psychosocial adjustment. Results were consistent with the proposition that the effects of acculturation on adjustment are mediated by peer social support.
- Description: C1
- Description: 2003000946
ATL>Effects of acetaldehyde on Saccharomyces cerevisiae exposed to a range of chemical and environmental stresses
- Authors: Vriesekoop, Frank , Barber, Andrew , Pamment, Neville
- Date: 2002
- Type: Text , Journal article
- Relation: Enzyme & Microbial Technology Vol. 30, no. 2 (2002), p. 240
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- Description: The ability of small quantities of added acetaldehyde to stimulate growth in environmentally-stressed cultures of Saccharomyces cerevisiae was examined over a broad range of stress conditions. Acetaldehyde addition substantially reduced the lag phase of cultures suddenly inoculated into medium containing inhibitory quantities of low M.W. alcohols and higher fatty acids. For ethanol-stressed cultures, acetaldehyde was effective whether added initially or during fermentation. The effects of acetaldehyde were not universal, only minor stimulation being observed for cultures exposed to heat shock, or experiencing changes in cultivation temperature or pH, despite the occurrence of long lag phases under these conditions. Acetaldehyde strongly inhibited the growth of osmotically-shocked cultures, in contrast to the effects of small quantities of ethanol. The beneficial effects of acetaldehyde appear to be largely confined to cultures exposed to chemical stress especially by agents which disturb membrane structure or function. Acetaldehyde addition has potential practical application in overcoming inhibition in such fermentations. [Copyright 2002 Elsevier]
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Housing type and depressive symptoms among older adults: a test of sense of belonging as a mediating and moderating variable
- Authors: McLaren, Suzanne , Turner, Jayne , Gomez, Rapson , McLachlan, Angus , Gibbs, Petah
- Date: 2013
- Type: Text , Journal article
- Relation: Aging & Mental Health Vol. 17, no. 8 (November 2013), p. 1023-1029
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- Description: Objectives: Higher levels of depression have been documented among older adults who reside in an assisted living facility, compared with those who remain in their own homes. The aims of the current study were to test whether the relationship between housing type and depressive symptoms was mediated by a sense of belonging and whether housing type and sense of belonging interact to influence the depressive symptoms among older adults (moderation model).Method: A sample of 257 older adults who lived in their own homes and 166 older adults who lived in an assisted living facility completed the psychological subscale of the Sense of Belonging Instrument and the Center for Epidemiologic Studies Depression Scale.Results: Results showed that a sense of belonging partially mediated the relationship between housing type and depressive symptoms, such that living in a nursing home was associated with lower levels of belonging, and lower levels of belonging were, in turn, associated with higher levels of depressive symptoms. Residing in an assisted living facility was associated with depressive symptoms at low and average levels of belonging.Conclusion: Results highlight the need for more research on the role of sense of belonging as an influencing factor on depressive symptoms among institutionalised older adults for both theoretical and treatment goals.
- Description: C1
Illness attributions and myocardial infarction : The influence of gender and socio-economic circumstances on illness beliefs
- Authors: King, Rosemary
- Date: 2002
- Type: Text , Journal article
- Relation: Journal of Advanced Nursing Vol. 37, no. 5 (2002), p. 431-438
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- Description: Aim. To present findings from a study conducted between 1996 and 1998 to investigate participants' perceptions of illness causation following a myocardial infarction. Rationale. The underlying assumption of many practitioners is that perceptions of illness causation will influence emotions and adjustment to illness. Design. Phenomenology was the research methodology used to examine perceptions of illness causation. A convenience sample was taken of 24 men and women who were admitted to a regional hospital in Victoria, Australia, with a provisional diagnosis of myocardial infarction. Participants were interviewed shortly after hospitalization, and interviews were taped, transcribed and thematically analysed. Findings. Stress was the most commonly cited cause of illness. Men and women demonstrated distinct differences in illness attribution. Participants who verbalized concerns about their loss of autonomy and their subsequent ability for self-management were predominantly female and uniformly members of the lowest socio-economic group. Conclusion. The article concludes with a discussion of implications of the findings for practice.
- Description: 2003000204
Family holidays - Vacation or obli-cation
- Authors: Schanzel, Heike , Backer, Elisa
- Date: 2013
- Type: Text , Journal article
- Relation: Tourism Recreation Research Vol. 38, no. 2 (2013), p. 159-173
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Stress associated with commencing university : A comparison of metropolitan and rural and regional students
- Authors: March, Evita , Van Doorn, George , Howell, Jacqui , Moore, Kathleen
- Date: 2015
- Type: Text , Conference paper
- Relation: 7th Australian Rural and Remote Mental Health Symposium p. 27-38
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- Description: Most people find times of transition stressful, such as commencing a new job or moving house. In this study, our aim was to investigate stress reported by students as they commenced university. Specifically, we aimed to investigate whether stress levels and perceived social support levels differed among students (i.e., metropolitan and rural and regional) who moved house to commence university and those who did not. Results from 551 students (144 males) indicated that 88% of all students rated the level of stress associated with commencing university as being above the mid-point on a 5-pt Likert scale. The stress of commencing university was higher among rural and regional students who left home to study than it was among metropolitan students who shifted house. In addition, the stress associated with moving house significantly predicted both metropolitan and rural and regional students’ ratings on the stress of commencing university. There were no group differences in perceptions of available social support when commencing university. Results of this study, especially for rural and regional students, are discussed in terms of student welfare, and ways to ameliorate the potential stress and depression associated with commencing university and shifting house.
Anxiety and clinical performance in simulated setting in undergraduate health professionals education : An integrative review
- Authors: Al-Ghareeb, Amal , Cooper, Simon J. , McKenna, Lisa
- Date: 2017
- Type: Text , Journal article , Review
- Relation: Clinical Simulation in Nursing Vol. 13, no. 10 (2017), p. 478-491
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- Description: Background Undergraduate health professionals clearly experience anxiety during simulation. However, little is known regarding learners’ physiological and psychological responses and the influence of these responses on performance. Method An integrative review was undertaken to provide a comprehensive understanding of the influence of anxiety on undergraduate health professionals’ performance during simulation, and to review the tools and measurements reported in the healthcare literature. Result Eleven articles were included showing simulation aroused learners physiologically and psychologically, either improving or declining clinical performance. Conclusion Two contrasting perceptions emerged, which are indicative of the current lack of understanding regarding the effects of anxiety on performance in a simulation setting. © 2017 International Nursing Association for Clinical Simulation and Learning
Linear relationships among stressors, mediators and coping
- Authors: Mellor, David , Moore, Kathleen , Wall, Cindy
- Date: 2012
- Type: Text , Book chapter
- Relation: Stress and Anxiety: Application to economic hardship, occupational demands, and developmental challenges. p. 81-90
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- Description: Occupational stress is a principal workplace concern because of the deleterious effects it can have both for employees and the organisation. Much research has investigated the impact of workplace demands on the physical and mental health of employees and related organizational outcomes, such as loss of productivity and intention to quit. Such studies often have included factors such as job control as a mediating variable and role demands as stressors. Despite sophisticated analyses, the relationships among these factors have not been elucidated clearly or consistently. It is the aim in this paper to explore the linear relationship among three distinct groups of factors previously identified in the literature, stressors: workplace demands, work to family conflict; mediators: job control and sense of challenge; and outcome variables: burnout, somatic symptoms, job satisfaction, professional efficacy and intention to quit in a sample of 126 call centre representatives (59% female; age M = 27.3 years, SD = 8.18) from 11 call centres in metropolitan Melbourne. The results of a Multidimensional Scaling Analysis indicate four clusters: work related variables including role ambiguity, excessive performance monitoring, thoughts of quitting, role conflict; personal outcomes: work-family conflict and somatic symptoms; job impact outcomes: depersonalisation and emotional exhaustion, to positive outcomes: professional efficacy and job satisfaction. These quadrants can be used to suggest a progressive relationship from stressors through job control, a sense of problem-solving to either positive or negative outcomes. While these results are cross-sectional and must be interpreted with caution, a pivotal point of the MDS map suggests that participants' level of timing and method and attention demanded by their role might be factors which differentiate the two outcomes.
Characteristics of mothers with chronically ill children in Jeddah, Saudi Arabia
- Authors: Katooa, Nouf , Shahwan-Akl, Lina , Reece, John , Jones, Linda
- Date: 2015
- Type: Text , Journal article
- Relation: International Journal of Nursing Vol. 2, no. 1 (2015), p. 59-73
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- Description: Children are their parents’ pride and joy. Parents have hopes, dreams and expectations for their children to grow and develop in a holistic healthy manner physically, emotionally, and socially. It is an extremely vulnerable situation when the life and health of children are threatened; hence, when a child is diagnosed with a chronic condition, parents grieve for the loss of their child’s health, their expectations and dreams can be challenged, and their sense of protection, feeling of invulnerability are severely shaken. Objectives: This study focuses on Saudi parents and in particular the mothers who have children with chronic illnesses. It aimed to describe and explore the coping patterns of Saudi mothers who have chronically ill children. Method: A survey questionnaire was administered to 122 Saudi parents with chronically ill children in peadiatric wards at three public hospitals in the Jeddah region in Saudi Arabia. Demographic data, Quality of Life Scale (QOL), The General Self-efficacy scale (GSE) and Social Support Questionnaire (SSQ) were distributed to the Saudi parents with identified chronically ill children. Results: The results of the descriptive statistical analyses provided significant correlations between QOL score and GSE, between QOL and SSQ, between QOL and stress and adversity, between GES and SSQ, between stress and adversity and duration of child’s illness, and between stress and adversity and family time spent in caring activities. In addition, a nearly significant result was found between GES and stress and adversity. Conclusion: The results of the study emphasise the importance of a thorough and holistic assessment of families, their social environments and the level of support they require to assist them to cope with the chronic illness of their children.
The Relationship of attachment to resilience and their impact on perceived stress
- Authors: Marriner, Patricia , Cacioli, Jon-Paul , Moore, Kathleen
- Date: 2014
- Type: Text , Book chapter
- Relation: Stress and anxiety : applications to social and environmental threats, psychological well-being, occupational challenges, and developmental psychology Chapter 8 p. 73-81
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- Description: Early attachment relationships are important, as the bonds made with significant others in childhood affect the emotional and physical health of individuals throughout life. The aim of this study was to explore how early Attachment relationships relate to levels of Resilience, and how these are related to levels of perceived stress and use of coping strategies. It was hypothesised that individuals with a secure attachment style would relate to higher levels of Resilience, and these variables in turn would correlate positively with proactive coping strategies and negatively with perceived stress. A cross-sectional sample of 196 volunteers (16 males, age M = 38.63 years, SD = 15.56 and 180 females, age M = 32.74 years, SD = 9.98) completed an online questionnaire assessing Attachment style, Resilience, perceived Stress, and coping styles. The results indicated a secure attachment style correlated with Resilience (r = .55). Both Secure attachment and Resilience correlated with greater use of proactive coping strategies (r > .24), and negatively with ratings of stress (r = -.20 and -.53, respectively). An exploratory analysis failed to support Resilience as a mediator of Attachment on Stress. Directions for future studies and implications of the findings are also discussed.
The effects of resilience and turnover intention on nurses’ burnout : Findings from a comparative cross-sectional study
- Authors: Guo, Yu-fang , Plummer, Virginia , Lam, Louisa , Wang, Yan , Cross, Wendy , Zhang, Jing-ping
- Date: 2019
- Type: Text , Journal article
- Relation: Journal of Clinical Nursing Vol. 28, no. 3-4 (2019), p. 499-508
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- Description: Aims and objectives: To investigate burnout among nurses from Australia and China and explore the effects of resilience and turnover intention on nurse burnout between the two countries. Background: Nursing shortages and burnout have become serious problems worldwide in recent years. In both developed and developing countries, such as Australia and China, nurse burnout levels are high and therefore attract concern from nurse managers, hospital administrators, nurse educators and researchers. However, few studies have been conducted exploring the differences in burnout and its predictors between Australian and Chinese nurses, particularly investigating the differences in the effect sizes of the predictors. Design: A comparative cross-sectional design was employed. Methods: A total of 100 Australian nurses and 197 Chinese nurses participated in the study. Australian participants completed an online questionnaire, while Chinese participants completed a hardcopy questionnaire. Burnout, resilience and turnover intention were measured. Results: Burnout was worse for Australian participants than Chinese participants. Only having turnover intention significantly predicted burnout in Australian participants, while low resilience, having turnover intention and low level of regular exercise strongly predicted burnout in Chinese participants. The effect size of turnover intention on burnout in the Australian group was almost twice that of the Chinese group. Conclusion: The findings of this study show that there are differences in burnout between Australian and Chinese nurses. The effects of resilience and turnover intention on burnout between the two groups are also identified. Relevance to clinical practice: The differences in nurse burnout and the effects of resilience and turnover intention on burnout should be better understood by nurse managers from Australia and China. Moreover, developing effective strategies relevant to their own country to reduce nurse burnout is recommended.
Impact of meditation on physical and mental health and life satisfaction
- Authors: Alexi, Nektarios , Moore, Kathleen
- Date: 2012
- Type: Text , Book chapter
- Relation: Stress and Anxiety: Application to Economic Hardship, Occupational Demands, and Developmental Challenges Chapter 9 p. 99-106
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- Description: Many people in the western world perceive the practice of mediation as a mystic, exotic practice beyond the boundaries of everyday life; meditation is often associated by non-practioners with a specific life style, diet , and specific activities in which a meditation practioner should engage. The focus of this paper is to ascertain if the practise of meditation has an impact of people's well-being. Data from 100 participants of whom 50 were regular practioners of meditation and 50 volunteers from the community were available for analysis. All participants provided demographic data on gender and age, and completed a questionnaire containing the Beck Depression Inventory, Perceived Stress Scale, Diener's life satisfaction scale, and Pennebaker's Health Questionnaire. Results indicated that those who practiced meditation reported less depressive symptomology and greater life satisfaction but there were no differences on physical health symptoms or stress levels after controlling for years practising meditation. Implication of these findings will be discussed.
Exercise beats anxiety : So why not do it? A lack of time you say!
- Authors: Moore, Kathleen , Bouchoucha, Stephane
- Date: 2016
- Type: Text , Book chapter
- Relation: Stress and Anxiety : Strategies, Opportunities and Adaptation Chapter 1 p. 7-16
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- Description: Exercise has been shown to have numerous health benefits including reductions in anxiety. Despite the known benefits of exercise, few people actually engaged in the recommended level of health activity. One major reason people report for their failure to exercise is a lack of time. The aims in this study were to determine 1) whether or not exercisers do report lower levels of anxiety than non-exercisers, 2) if non-exercisers have less discretionary time than exercisers and 3) to compare exercisers and non-exercisers on their time structure. One hundred and thirty-one volunteers (70% females) provided information on their typical exercise behavior, completed the anxiety subscale of the Profile of Mood States, and the Time Structure Questionnaire. Results indicate a tendency for non-exercising females to report higher scores on anxiety than all other participants, that exercisers were more focused on task completion, and that there is no difference in the discretionary time of exercisers and non-exercisers thus challenging the myth that lack of time prevents people from exercising. These results are discussed in terms of future programs.
Content and functionality of alcohol and other drug websites: Results of an online survey
- Authors: Klein, Britt , White, Angela , Kavanagh, David , Shandley, Kerrie , Kay-Lambkin, Frances , Proudfoot, Judith , Drennan, Judy , Connor, Jason , Baker, Amanda , Young, Ross
- Date: 2010
- Type: Text , Journal article
- Relation: Journal of Medical Internet Research Vol. 12, no. 5 (2010), p.
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- Description: Background: There is a growing trend for individuals to seek health information from online sources. Alcohol and other drug (AOD) use is a significant health problem worldwide, but access and use of AOD websites is poorly understood. Objective: To investigate content and functionality preferences for AOD and other health websites. Methods: An anonymous online survey examined general Internet and AOD-specific usage and search behaviors, valued features of AOD and health-related websites (general and interactive website features), indicators of website trustworthiness, valued AOD website tools or functions, and treatment modality preferences. Results: Surveys were obtained from 1214 drug (n = 766) and alcohol website users (n = 448) (mean age 26.2 years, range 16-70). There were no significant differences between alcohol and drug groups on demographic variables, Internet usage, indicators of website trustworthiness, or on preferences for AOD website functionality. A robust website design/navigation, open access, and validated content provision were highly valued by both groups. While attractiveness and pictures or graphics were also valued, high-cost features (videos, animations, games) were minority preferences. Almost half of respondents in both groups were unable to readily access the information they sought. Alcohol website users placed greater importance on several AOD website tools and functions than did those accessing other drug websites: online screening tools (
The role of general and specific stressors in the health and well-being of call centre operators
- Authors: Mellor, David , Moore, Kathleen , Siong, Zong Ming Benjamin
- Date: 2015
- Type: Text , Journal article
- Relation: Work: a journal of prevention, assessment & rehabilitation Vol. 52, no. 1 (2015), p. 31-43
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- Description: BACKGROUND: The call centre industry has developed a reputation for generating a highly stressful work environment with high absenteeism and turnover rates. Research has identified role ambiguity, role conflict, role overload, and work-family conflict as common stressors in other settings. Call centre research has additionally identified performance monitoring, job design and job opportunities as call centre specific stressors. OBJECTIVE AND METHODS: This study investigated the impact of the identified stressors on burnout, somatic symptomology, and turnover intent among 126 call centre representatives (CCRs) from 11 call centres in metropolitan Melbourne, Australia. RESULTS: Hierarchical multiple regression analyses found that the common organizational stressors significantly explained between 10% and 53% of the variance in somatic symptomology, burnout (all 3 dimensions) and turnover intent. An additional amount of variance, between 6% and 22% in each of these dependent measures was significantly accounted for by the grouped call centre specific stressors. CONCLUSIONS: Overall, common organizational stressors and call centre specific stressors both significantly and independently contributed to burnout, somatic symptomology and turnover intent. These findings are discussed in relation to previous research, and suggestions for improved practice within call centres to safeguard the well-being of workers and for future research are provided.
Cannabis use and anxiety : Is stress the missing piece of the puzzle?
- Authors: Temple, Elizabeth , Driver, Matthew , Brown, Rhonda
- Date: 2014
- Type: Text , Journal article
- Relation: Frontiers in Psychiatry Vol. 5, no. (2014), p. 1-13
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- Description: Objective: Comorbidity between anxiety and cannabis use is common yet the nature of the association between these conditions is not clear. Four theories were assessed, and a fifth hypothesis tested to determine if the misattribution of stress symptomology plays a role in the association between state-anxiety and cannabis. Methods: Three-hundred-sixteen participants ranging in age from 18 to 71 years completed a short online questionnaire asking about their history of cannabis use and symptoms of stress and anxiety. Results: Past and current cannabis users reported higher incidence of lifetime anxiety than participants who had never used cannabis; however, these groups did not differ in state-anxiety, stress, or age of onset of anxiety. State-anxiety and stress were not associated with frequency of cannabis use, but reported use to self-medicate for anxiety was positively associated with all three. Path analyses indicated two different associations between anxiety and cannabis use, pre-existing and high state-anxiety was associated with (i) higher average levels of intoxication and, in turn, acute anxiety responses to cannabis use; (ii) frequency of cannabis use via the mediating effects of stress and self-medication. Conclusion: None of the theories was fully supported by the findings. However, as cannabis users reporting self-medication for anxiety were found to be self-medicating stress symptomology, there was some support for the stress-misattribution hypothesis. With reported self-medication for anxiety being the strongest predictor of frequency of use, it is suggested that researchers, clinicians, and cannabis users pay greater attention to the overlap between stress and anxiety symptomology and the possible misinterpretation of these related but distinct conditions. © 2014 Temple, Driver and Brown.
A systematic review of prevalence and risk factors of postpartum depression in Chinese immigrant women
- Authors: Chen, Jiarui , Cross, Wendy , Plummer, Virginia , Lam, Louisa , Tang, Siyuan
- Date: 2019
- Type: Text , Journal article , Review
- Relation: Women and Birth Vol. 32, no. 6 (Dec 2019), p. 487-492
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- Description: Background: As the number of immigrants grows, the health of Chinese immigrant women, especially their perinatal health, has gradually attracted public attention. Our review has two main purposes. First, estimate the prevalence of postpartum depressive symptoms in Chinese immigrant women, and then determine risk factors for postpartum depressive symptoms among these women. Methods: The following databases: MEDLINE, Embase, Scopus, Web of Science, PsycINFO and PubMed were used in literature search from their commencements until November 21st 2017. The Joanna Briggs Institute (JBI) Critical Appraisal instruments were used to evaluate the quality of the article. Four studies met the inclusion criteria, contributed to our review and meta-analysis. Result: The prevalence of postpartum depression is high in Chinese immigrant women. Risk factors for postpartum depression in Chinese immigrant women were defined as lack of social support, unstable economic status, and acculturation. Conclusion: There have been few studies on postpartum depression among Chinese immigrant women. Existing studies have shown a high prevalence of postpartum depression in Chinese immigrant women. Moreover, there is an urgent need for studies on postpartum depression among Chinese immigrant women informing better understanding, programs of care and improving the perinatal health status of Chinese immigrant women. (C) 2018 Australian College of Midwives. Published by Elsevier Ltd. All rights reserved.
An evaluation of a positive psychological intervention to reduce burnout among nurses
- Authors: Luo, Yuan-Hui , Li, Hui , Plummer, Virginia , Cross, Wendy , Lam, Louisa , Guo, Yu-Fang , Yin, Yi-Zhen , Zhang, Jing-Ping
- Date: 2019
- Type: Text , Journal article
- Relation: Archives of Psychiatric Nursing Vol. 33, no. 6 (Dec 2019), p. 186-191
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- Description: This quasi-experimental study aimed to evaluate the positive psychological intervention of recording three good things on alleviating nurses' burnout. Eighty-seven nurses with burnout were recruited. Nurses in the study group recorded three good things using communication tool WeChat for six months, no records were made in the control group. After intervention, the score of exhaustion decreased considerably for nurses in the study group. Nurses recording three good things on average twice a week returned the lowest score of exhaustion. This intervention combined with appropriate surveillance and encouragement is recommended to reduce nurses' burnout and create a positive work environment.
Associations between comorbid stress and internet gaming disorder symptoms : are there cultural and gender variations?
- Authors: Andreetta, Jesse , Teh Msc, Justin , Burleigh, Tyrone , Gomez, Rapson , Stavropoulos, Vasileios
- Date: 2020
- Type: Text , Journal article
- Relation: Asia-Pacific Psychiatry Vol. 12, no. 2 (2020), p.
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- Description: Introduction: The American Psychiatric Association has requested additional studies examine risk, protective, and cultural factors in relation to Internet Gaming Disorder (IGD). The present study aimed to explore the association between stress as a potential IGD risk effect, the possible exacerbating role of cultural orientation (vertical individualism [VI]), and how this may vary between genders. Methods: The sample included adult gamers from the USA, UK, and Australia. Analyses were conducted via linear regression, moderation, and moderated moderation. Results: The results suggested that higher stress symptoms act to increase IGD risk. Gender and VI also influenced this association. Discussion: Males presenting with higher levels of stress and VI were at greater risk of IGD compared to females who exhibited a reduction in IGD-related behaviors. This demonstrates a need for more research to determine how culture and gender can act to mitigate or worsen the risks associated with excessive gaming. © 2020 John Wiley & Sons Australia, Ltd