"Regardless of age" : Australian university managers' attitudes and practices towards older academics
- Earl, Catherine, Taylor, Philip, Cannizzo, Fabian
- Authors: Earl, Catherine , Taylor, Philip , Cannizzo, Fabian
- Date: 2018
- Type: Text , Journal article
- Relation: Work, Aging and Retirement Vol. 4, no. 3 (2018), p. 300-313
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- Description: As with other industrialized nations Australia's population is aging and older workers are encouraged to work for longer. At the same time, Australia's university sector, which is aging, is being reconfigured through changes that potentially marginalize its older workers as higher education institutions try to become more competitive in a global market. In this context, youthfulness appears to embody competitiveness and academic institutions are increasingly aspiring to a young workforce profile. This qualitative article builds on previous research to explore to what extent ageist assumptions shape attitudes to older workers and human resource management (HRM) practices within Australian universities even when HRM practitioners are well versed in antidiscrimination legislation that (unlike the Age Discrimination in Employment Act in the United States) applies to workers of all ages. Semistructured interviews conducted with 22 HRM practitioners in Australian universities reveal that university HRM practices generally overlook the value of retaining an older workforce by conflating "potential" with "youthfulness," assuming that staff potential and performance share a negative correlation with age. While mostly lower-ranked institutions have attempted to retain older academics to maintain an adequate labor supply, this study finds that university policies targeting the ongoing utilization of older workers generally are underdeveloped. Consequently, the availability of late career employment arrangements is dependent upon institutions' strategic goals, with favorable ad hoc solutions offered to academics with outstanding performance records, while a rhetoric of performance decline threatens to marginalize older academic researchers and teachers more generally.
- Authors: Earl, Catherine , Taylor, Philip , Cannizzo, Fabian
- Date: 2018
- Type: Text , Journal article
- Relation: Work, Aging and Retirement Vol. 4, no. 3 (2018), p. 300-313
- Full Text:
- Reviewed:
- Description: As with other industrialized nations Australia's population is aging and older workers are encouraged to work for longer. At the same time, Australia's university sector, which is aging, is being reconfigured through changes that potentially marginalize its older workers as higher education institutions try to become more competitive in a global market. In this context, youthfulness appears to embody competitiveness and academic institutions are increasingly aspiring to a young workforce profile. This qualitative article builds on previous research to explore to what extent ageist assumptions shape attitudes to older workers and human resource management (HRM) practices within Australian universities even when HRM practitioners are well versed in antidiscrimination legislation that (unlike the Age Discrimination in Employment Act in the United States) applies to workers of all ages. Semistructured interviews conducted with 22 HRM practitioners in Australian universities reveal that university HRM practices generally overlook the value of retaining an older workforce by conflating "potential" with "youthfulness," assuming that staff potential and performance share a negative correlation with age. While mostly lower-ranked institutions have attempted to retain older academics to maintain an adequate labor supply, this study finds that university policies targeting the ongoing utilization of older workers generally are underdeveloped. Consequently, the availability of late career employment arrangements is dependent upon institutions' strategic goals, with favorable ad hoc solutions offered to academics with outstanding performance records, while a rhetoric of performance decline threatens to marginalize older academic researchers and teachers more generally.
A case study of organisational culture and ideological issues in a joint venture in China
- Authors: Jiang, Xiaoli
- Date: 2006
- Type: Text , Journal article
- Relation: Journal of Enterprising Culture Vol. 9 , no. 3 (2006), p. 313-330
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- Description: This study utilises interviews to investigate issues within a joint venture (JV) in China. The findings demonstrate that the organisational culture of this JV was dominated by its former state-owned enterprise (SOE) culture. The culture was influenced by Chinese culture, particularly by Maoist ideology. This organisational culture appeared not to be compatible with the liberalist ideology of the capitalist market economy. This incompatibility had contributed to management difficulties and financial losses for the JV. Discontent existed between the Chinese staff/workers and Western expatriates. Changing the organisational culture by changing staff may assist the JV to survive in the market economy.
- Description: C1
- Description: 2003003410
- Authors: Jiang, Xiaoli
- Date: 2006
- Type: Text , Journal article
- Relation: Journal of Enterprising Culture Vol. 9 , no. 3 (2006), p. 313-330
- Full Text:
- Reviewed:
- Description: This study utilises interviews to investigate issues within a joint venture (JV) in China. The findings demonstrate that the organisational culture of this JV was dominated by its former state-owned enterprise (SOE) culture. The culture was influenced by Chinese culture, particularly by Maoist ideology. This organisational culture appeared not to be compatible with the liberalist ideology of the capitalist market economy. This incompatibility had contributed to management difficulties and financial losses for the JV. Discontent existed between the Chinese staff/workers and Western expatriates. Changing the organisational culture by changing staff may assist the JV to survive in the market economy.
- Description: C1
- Description: 2003003410
A framework for ERP post-implementation amendments : A literature analysis
- Oseni, Taiwo, Foster, Susan, Rahim, Mahbubur, Smith, Stephen Patrick
- Authors: Oseni, Taiwo , Foster, Susan , Rahim, Mahbubur , Smith, Stephen Patrick
- Date: 2017
- Type: Text , Journal article
- Relation: Australasian Journal of Information Systems Vol. 21, no. (2017), p.
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- Description: Post-implementation amendments to ERP systems (ERP-PIA) are of importance for advancing ERP research, but more importantly essential if ERP systems are to be used as a strategic and competitive business tool. For ease of clarity, we have adopted the term “amendments” to encompass the main forms of post implementation activities: maintenance, enhancements and upgrades. The term “amendments” is used to counteract one of the major findings from this research - the inconsistency of terms used by many authors to explain post implementation activities. This paper presents a review of the ERP post-implementation amendment literature in order to provide answers to two specific questions: first, what is the current state of research in the field of ERP-PIA; and second, what are the future research directions that need to be explored in the field of ERP-PIA. From the review, we develop a framework to identify: (a) major themes concerning ERP post-implementation amendments, (b) inherent gaps in the post-implementation amendments literature, and (c) specific areas that require further research attention influencing the uptake of amendments. Suggestions on empirical evaluation of research directions and their relevance in the extension of existing literature is presented.
- Authors: Oseni, Taiwo , Foster, Susan , Rahim, Mahbubur , Smith, Stephen Patrick
- Date: 2017
- Type: Text , Journal article
- Relation: Australasian Journal of Information Systems Vol. 21, no. (2017), p.
- Full Text:
- Reviewed:
- Description: Post-implementation amendments to ERP systems (ERP-PIA) are of importance for advancing ERP research, but more importantly essential if ERP systems are to be used as a strategic and competitive business tool. For ease of clarity, we have adopted the term “amendments” to encompass the main forms of post implementation activities: maintenance, enhancements and upgrades. The term “amendments” is used to counteract one of the major findings from this research - the inconsistency of terms used by many authors to explain post implementation activities. This paper presents a review of the ERP post-implementation amendment literature in order to provide answers to two specific questions: first, what is the current state of research in the field of ERP-PIA; and second, what are the future research directions that need to be explored in the field of ERP-PIA. From the review, we develop a framework to identify: (a) major themes concerning ERP post-implementation amendments, (b) inherent gaps in the post-implementation amendments literature, and (c) specific areas that require further research attention influencing the uptake of amendments. Suggestions on empirical evaluation of research directions and their relevance in the extension of existing literature is presented.
A mediating effect on erp km model for the performance of oil and gas sector in klang valley: A preliminary study
- Ma’arif, Muhamad, Satar, N. S. M., Singh, D. S. V., Motahar, S. M.
- Authors: Ma’arif, Muhamad , Satar, N. S. M. , Singh, D. S. V. , Motahar, S. M.
- Date: 2019
- Type: Text , Journal article
- Relation: International Journal of Advanced Trends in Computer Science and Engineering Vol. 8, no. 1.4 S1 (2019), p. 463-468
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- Description: The development of information technology and the internet has created a borderless business environment and increased market competition. Driving globalization trends, information technology facilitates the organization in the aspect of the decision-making process, increasing productivity with cost-effective and fast delivery to meet customer needs. This article presents a conceptual study of ERP KM model and proposes a direction for further investigation. In this study, a literature review on Incentive as mediating effects in ERP KM model against operational and financial performance was analyzed. In order to achieve this target, to maintain the competitive advantage, oil and gas industry players implement Knowledge Management (KM) on Enterprise Resource Planning (ERP) systems. However, most studies focus only on the implementation and improvement of the ERP process flows as compared to KM concepts. This paper covers literary studies related to KM and ERP as well as merging these two concepts to form the appropriate ERP KM model for the oil and gas sector in Klang Valley, Malaysia. The new model of ERP KM Rizam 2019 introduced in this study will be tested for its effectiveness in the oil and gas sector especially in the Klang Valley. It was found that the mediating effect ‘Incentives’ in addition to KM is expected to have a positive relationship on operational and financial performance compared to the direct influences of ERP usage on performance. © 2019, World Academy of Research in Science and Engineering. All rights reserved.
- Authors: Ma’arif, Muhamad , Satar, N. S. M. , Singh, D. S. V. , Motahar, S. M.
- Date: 2019
- Type: Text , Journal article
- Relation: International Journal of Advanced Trends in Computer Science and Engineering Vol. 8, no. 1.4 S1 (2019), p. 463-468
- Full Text:
- Reviewed:
- Description: The development of information technology and the internet has created a borderless business environment and increased market competition. Driving globalization trends, information technology facilitates the organization in the aspect of the decision-making process, increasing productivity with cost-effective and fast delivery to meet customer needs. This article presents a conceptual study of ERP KM model and proposes a direction for further investigation. In this study, a literature review on Incentive as mediating effects in ERP KM model against operational and financial performance was analyzed. In order to achieve this target, to maintain the competitive advantage, oil and gas industry players implement Knowledge Management (KM) on Enterprise Resource Planning (ERP) systems. However, most studies focus only on the implementation and improvement of the ERP process flows as compared to KM concepts. This paper covers literary studies related to KM and ERP as well as merging these two concepts to form the appropriate ERP KM model for the oil and gas sector in Klang Valley, Malaysia. The new model of ERP KM Rizam 2019 introduced in this study will be tested for its effectiveness in the oil and gas sector especially in the Klang Valley. It was found that the mediating effect ‘Incentives’ in addition to KM is expected to have a positive relationship on operational and financial performance compared to the direct influences of ERP usage on performance. © 2019, World Academy of Research in Science and Engineering. All rights reserved.
A meta‐review of 10 years of green human resource management : is Green HRM headed towards a roadblock or a revitalisation?
- Paulet, Renee, Holland, Peter, Morgan, Damian
- Authors: Paulet, Renee , Holland, Peter , Morgan, Damian
- Date: 2021
- Type: Text , Journal article
- Relation: Asia Pacific journal of human resources Vol. 59, no. 2 (2021), p. 159-183
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- Description: Over the past decade Green Human Resource Management (GHRM) has emerged as a growing field of conceptual and empirical work both within, and separate from, the broader topic of Sustainable HRM. As such, we believe it is an opportune time to provide an overview of the Green HRM literature up to 2020, together with a critical consideration of Green HRM into the future. Representing the first meta‐review in the Green HRM field, we surmise key aspects of Green HRM research emerging over the previous decade. We conclude by presenting an exploration of how Green HRM may evolve in the future, and pose the following question: With a myriad of implications from COVID‐19 on business survival and society in general, how will this affect the development of Green HRM? Is it headed towards a roadblock, or revitalisation? Key points A meta‐review of Green HRM literature demonstrates an established through to emerging field of research developed on empirical research over the past decade. Reviews provided three important outcomes for Green HRM – identification of key literature, proposed conceptual frameworks and identified research gaps. Green HRM provides a key driver aligning organisations towards sustainable outcomes. Further work is required including empirical studies in developing countries and application of rigorous research designs. The implications of the COVID‐19 pandemic are likely to have ramifications on the adoption and practice of Green HRM.
- Authors: Paulet, Renee , Holland, Peter , Morgan, Damian
- Date: 2021
- Type: Text , Journal article
- Relation: Asia Pacific journal of human resources Vol. 59, no. 2 (2021), p. 159-183
- Full Text:
- Reviewed:
- Description: Over the past decade Green Human Resource Management (GHRM) has emerged as a growing field of conceptual and empirical work both within, and separate from, the broader topic of Sustainable HRM. As such, we believe it is an opportune time to provide an overview of the Green HRM literature up to 2020, together with a critical consideration of Green HRM into the future. Representing the first meta‐review in the Green HRM field, we surmise key aspects of Green HRM research emerging over the previous decade. We conclude by presenting an exploration of how Green HRM may evolve in the future, and pose the following question: With a myriad of implications from COVID‐19 on business survival and society in general, how will this affect the development of Green HRM? Is it headed towards a roadblock, or revitalisation? Key points A meta‐review of Green HRM literature demonstrates an established through to emerging field of research developed on empirical research over the past decade. Reviews provided three important outcomes for Green HRM – identification of key literature, proposed conceptual frameworks and identified research gaps. Green HRM provides a key driver aligning organisations towards sustainable outcomes. Further work is required including empirical studies in developing countries and application of rigorous research designs. The implications of the COVID‐19 pandemic are likely to have ramifications on the adoption and practice of Green HRM.
A post-keynesian Innovation policy for sustainable development
- Authors: Courvisanos, Jerry
- Date: 2005
- Type: Text , Journal article
- Relation: International Journal of Environment, Workplace and Employment Vol. 1, no. 2 (2005), p. 187-192
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- Description: Innovation and the environment are perceived as being in conflict within mainstream economics. Both are neglected themes in post-Keynesian economics, despite their prominence in general business discourse. A post-Keynesian ‘eco-sustainable framework’ is specified, which can stimulate innovation with supportive public policy tools for the attainment of sustainable economic and ecological development. The framework aims at satisficing towards a ‘sustainable society’ based on the work of Micha
- Description: C1
- Description: 2003001291
- Authors: Courvisanos, Jerry
- Date: 2005
- Type: Text , Journal article
- Relation: International Journal of Environment, Workplace and Employment Vol. 1, no. 2 (2005), p. 187-192
- Full Text:
- Reviewed:
- Description: Innovation and the environment are perceived as being in conflict within mainstream economics. Both are neglected themes in post-Keynesian economics, despite their prominence in general business discourse. A post-Keynesian ‘eco-sustainable framework’ is specified, which can stimulate innovation with supportive public policy tools for the attainment of sustainable economic and ecological development. The framework aims at satisficing towards a ‘sustainable society’ based on the work of Micha
- Description: C1
- Description: 2003001291
Addressing the complexities of big data analytics in healthcare : The diabetes screening case
- De Silva, Daswin, Burstein, Frada, Jelinek, Herbert, Stranieri, Andrew
- Authors: De Silva, Daswin , Burstein, Frada , Jelinek, Herbert , Stranieri, Andrew
- Date: 2015
- Type: Text , Journal article
- Relation: Australasian Journal of Information Systems Vol. 19, no. (2015), p. S99-S115
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- Description: The healthcare industry generates a high throughput of medical, clinical and omics data of varying complexity and features. Clinical decision-support is gaining widespread attention as medical institutions and governing bodies turn towards better management of this data for effective and efficient healthcare delivery and quality assured outcomes. Amass of data across all stages, from disease diagnosis to palliative care, is further indication of the opportunities and challenges to effective data management, analysis, prediction and optimization techniques as parts of knowledge management in clinical environments. Big Data analytics (BDA) presents the potential to advance this industry with reforms in clinical decision-support and translational research. However, adoption of big data analytics has been slow due to complexities posed by the nature of healthcare data. The success of these systems is hard to predict, so further research is needed to provide a robust framework to ensure investment in BDA is justified. In this paper we investigate these complexities from the perspective of updated Information Systems (IS) participation theory. We present a case study on a large diabetes screening project to integrate, converge and derive expedient insights from such an accumulation of data and make recommendations for a successful BDA implementation grounded in a participatory framework and the specificities of big data in healthcare context. © 2015 De Silva, Burstein, Jelinek, Stranieri.
- Authors: De Silva, Daswin , Burstein, Frada , Jelinek, Herbert , Stranieri, Andrew
- Date: 2015
- Type: Text , Journal article
- Relation: Australasian Journal of Information Systems Vol. 19, no. (2015), p. S99-S115
- Full Text:
- Reviewed:
- Description: The healthcare industry generates a high throughput of medical, clinical and omics data of varying complexity and features. Clinical decision-support is gaining widespread attention as medical institutions and governing bodies turn towards better management of this data for effective and efficient healthcare delivery and quality assured outcomes. Amass of data across all stages, from disease diagnosis to palliative care, is further indication of the opportunities and challenges to effective data management, analysis, prediction and optimization techniques as parts of knowledge management in clinical environments. Big Data analytics (BDA) presents the potential to advance this industry with reforms in clinical decision-support and translational research. However, adoption of big data analytics has been slow due to complexities posed by the nature of healthcare data. The success of these systems is hard to predict, so further research is needed to provide a robust framework to ensure investment in BDA is justified. In this paper we investigate these complexities from the perspective of updated Information Systems (IS) participation theory. We present a case study on a large diabetes screening project to integrate, converge and derive expedient insights from such an accumulation of data and make recommendations for a successful BDA implementation grounded in a participatory framework and the specificities of big data in healthcare context. © 2015 De Silva, Burstein, Jelinek, Stranieri.
An empirical evaluation of the potential of public e-procurement to reduce corruption
- Neupane, Arjun, Soar, Jeffrey, Vaidya, Kishor
- Authors: Neupane, Arjun , Soar, Jeffrey , Vaidya, Kishor
- Date: 2014
- Type: Text , Journal article
- Relation: Australasian Journal of Information Systems Vol. 18, no. 2 (2014), p. 21-44
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- Description: One of the significant potential benefits of e-procurement technology is reducing opportunities for corruption in public procurement processes. The authors identified anticorruption capabilities of e-procurement through an extensive literature review and a theoretical model representing the impact of three latent variables: monopoly of power, information asymmetry, and transparency and accountability upon the dependent variable, the intent-to-adopt e-procurement. This research was guided by the Principal- Agent theory and collected the perceptions of 46 government officers of the potential of public e-procurement to reduce corruption in public procurement processes. Results were analysed using the Partial Least Squares Structural Equation Modeling (PLS-SEM) approach. The findings suggest that the intent-to-adopt e-procurement has a positive and significant relationship with the independent variables that might inform developing countries in strategies to combat corruption in public procurement.
- Authors: Neupane, Arjun , Soar, Jeffrey , Vaidya, Kishor
- Date: 2014
- Type: Text , Journal article
- Relation: Australasian Journal of Information Systems Vol. 18, no. 2 (2014), p. 21-44
- Full Text:
- Reviewed:
- Description: One of the significant potential benefits of e-procurement technology is reducing opportunities for corruption in public procurement processes. The authors identified anticorruption capabilities of e-procurement through an extensive literature review and a theoretical model representing the impact of three latent variables: monopoly of power, information asymmetry, and transparency and accountability upon the dependent variable, the intent-to-adopt e-procurement. This research was guided by the Principal- Agent theory and collected the perceptions of 46 government officers of the potential of public e-procurement to reduce corruption in public procurement processes. Results were analysed using the Partial Least Squares Structural Equation Modeling (PLS-SEM) approach. The findings suggest that the intent-to-adopt e-procurement has a positive and significant relationship with the independent variables that might inform developing countries in strategies to combat corruption in public procurement.
An evaluation methodology for interactive reinforcement learning with simulated users
- Bignold, Adam, Cruz, Francisco, Dazeley, Richard, Vamplew, Peter, Foale, Cameron
- Authors: Bignold, Adam , Cruz, Francisco , Dazeley, Richard , Vamplew, Peter , Foale, Cameron
- Date: 2021
- Type: Text , Journal article
- Relation: Biomimetics Vol. 6, no. 1 (2021), p. 1-15
- Full Text:
- Reviewed:
- Description: Interactive reinforcement learning methods utilise an external information source to evaluate decisions and accelerate learning. Previous work has shown that human advice could significantly improve learning agents’ performance. When evaluating reinforcement learning algorithms, it is common to repeat experiments as parameters are altered or to gain a sufficient sample size. In this regard, to require human interaction every time an experiment is restarted is undesirable, particularly when the expense in doing so can be considerable. Additionally, reusing the same people for the experiment introduces bias, as they will learn the behaviour of the agent and the dynamics of the environment. This paper presents a methodology for evaluating interactive reinforcement learning agents by employing simulated users. Simulated users allow human knowledge, bias, and interaction to be simulated. The use of simulated users allows the development and testing of reinforcement learning agents, and can provide indicative results of agent performance under defined human constraints. While simulated users are no replacement for actual humans, they do offer an affordable and fast alternative for evaluative assisted agents. We introduce a method for performing a preliminary evaluation utilising simulated users to show how performance changes depending on the type of user assisting the agent. Moreover, we describe how human interaction may be simulated, and present an experiment illustrating the applicability of simulating users in evaluating agent performance when assisted by different types of trainers. Experimental results show that the use of this methodology allows for greater insight into the performance of interactive reinforcement learning agents when advised by different users. The use of simulated users with varying characteristics allows for evaluation of the impact of those characteristics on the behaviour of the learning agent. © 2021 by the authors. Licensee MDPI, Basel, Switzerland.
- Authors: Bignold, Adam , Cruz, Francisco , Dazeley, Richard , Vamplew, Peter , Foale, Cameron
- Date: 2021
- Type: Text , Journal article
- Relation: Biomimetics Vol. 6, no. 1 (2021), p. 1-15
- Full Text:
- Reviewed:
- Description: Interactive reinforcement learning methods utilise an external information source to evaluate decisions and accelerate learning. Previous work has shown that human advice could significantly improve learning agents’ performance. When evaluating reinforcement learning algorithms, it is common to repeat experiments as parameters are altered or to gain a sufficient sample size. In this regard, to require human interaction every time an experiment is restarted is undesirable, particularly when the expense in doing so can be considerable. Additionally, reusing the same people for the experiment introduces bias, as they will learn the behaviour of the agent and the dynamics of the environment. This paper presents a methodology for evaluating interactive reinforcement learning agents by employing simulated users. Simulated users allow human knowledge, bias, and interaction to be simulated. The use of simulated users allows the development and testing of reinforcement learning agents, and can provide indicative results of agent performance under defined human constraints. While simulated users are no replacement for actual humans, they do offer an affordable and fast alternative for evaluative assisted agents. We introduce a method for performing a preliminary evaluation utilising simulated users to show how performance changes depending on the type of user assisting the agent. Moreover, we describe how human interaction may be simulated, and present an experiment illustrating the applicability of simulating users in evaluating agent performance when assisted by different types of trainers. Experimental results show that the use of this methodology allows for greater insight into the performance of interactive reinforcement learning agents when advised by different users. The use of simulated users with varying characteristics allows for evaluation of the impact of those characteristics on the behaviour of the learning agent. © 2021 by the authors. Licensee MDPI, Basel, Switzerland.
Applying Turner's three-process theory of power to the study of power relations in a troubled information systems implementation
- Ye, Michelle, de Salas, Kristy, Ollington, Nadia, McKay, Judy
- Authors: Ye, Michelle , de Salas, Kristy , Ollington, Nadia , McKay, Judy
- Date: 2017
- Type: Text , Journal article
- Relation: Australasian Journal of Information Systems Vol. 21, no. (2017), p. 1-25
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- Description: This paper explores the nature and exercise of power in an interpretive case study of a troubled information systems (IS) implementation in a university in the Asia Pacific region using Turner's Three-Process Theory of Power based on Social Identity Theory and Self-Categorisation Theory. The findings demonstrate the value of Turner's theoretical lens as well as its insufficiency for explaining all power related activities. This research has led to the development of an extended Three-Process Theory of Power by adding the alternative components that emerged from the data in the case study in relation to the nature and exercises of power. Based on the findings, we further recommend specific guidelines for IS theoreticians and practitioners including advice to project managers on a range of key issues. Thus, this paper contributes theorising the sources of power and tactical applications of power in given situations, particularly in IS implementation projects. © 2017 Ye, de Salas, Ollington & McKay.
- Authors: Ye, Michelle , de Salas, Kristy , Ollington, Nadia , McKay, Judy
- Date: 2017
- Type: Text , Journal article
- Relation: Australasian Journal of Information Systems Vol. 21, no. (2017), p. 1-25
- Full Text:
- Reviewed:
- Description: This paper explores the nature and exercise of power in an interpretive case study of a troubled information systems (IS) implementation in a university in the Asia Pacific region using Turner's Three-Process Theory of Power based on Social Identity Theory and Self-Categorisation Theory. The findings demonstrate the value of Turner's theoretical lens as well as its insufficiency for explaining all power related activities. This research has led to the development of an extended Three-Process Theory of Power by adding the alternative components that emerged from the data in the case study in relation to the nature and exercises of power. Based on the findings, we further recommend specific guidelines for IS theoreticians and practitioners including advice to project managers on a range of key issues. Thus, this paper contributes theorising the sources of power and tactical applications of power in given situations, particularly in IS implementation projects. © 2017 Ye, de Salas, Ollington & McKay.
Apprenticeships and ‘future work’ : are we ready?
- Authors: Smith, Erica
- Date: 2019
- Type: Text , Journal article
- Relation: International Journal of Training and Development Vol. 23, no. 1 (2019), p. 69-88
- Full Text:
- Reviewed:
- Description: The paper evaluates the readiness of apprenticeship systems to cope with five major developments affecting the future of work. The institution of apprenticeship has evolved over time in all countries, gradually adapting to changes in industrial processes, the economy, the labour market and education systems. This paper suggests, however, that recent changes in the economy and the labour market, and their concomitant effects on the likely future of work, have the potential to disrupt apprenticeship systems quite radically worldwide, and/or to make them less relevant in the 21st century. The paper draws on data from recent Australian and international research projects undertaken by the author, as well as the author’s engagement in Australian government exercises to discuss the future of apprenticeships. The research found that adaptations of systems and processes were being undertaken at company level and by stakeholders such as trade union or employer peak bodies. They were less frequently apparent, however, in government policy. The paper analyses the data to produce a framework of readiness for ‘future work’, but also queries whether adaptation of apprenticeship systems is necessarily desirable in all instances. Although the presence of multiple stakeholders in the system has previously been viewed as a strength of the system, it can also make even minor changes difficult to implement. This could prove to be a major impediment to apprenticeship’s future or could be a means of preserving its essential features. © 2019 Brian Towers (BRITOW) and John Wiley & Sons Ltd.
- Description: International Labour Organization, ILO with the assistance of the JP Morgan Chase Foundation.
- Authors: Smith, Erica
- Date: 2019
- Type: Text , Journal article
- Relation: International Journal of Training and Development Vol. 23, no. 1 (2019), p. 69-88
- Full Text:
- Reviewed:
- Description: The paper evaluates the readiness of apprenticeship systems to cope with five major developments affecting the future of work. The institution of apprenticeship has evolved over time in all countries, gradually adapting to changes in industrial processes, the economy, the labour market and education systems. This paper suggests, however, that recent changes in the economy and the labour market, and their concomitant effects on the likely future of work, have the potential to disrupt apprenticeship systems quite radically worldwide, and/or to make them less relevant in the 21st century. The paper draws on data from recent Australian and international research projects undertaken by the author, as well as the author’s engagement in Australian government exercises to discuss the future of apprenticeships. The research found that adaptations of systems and processes were being undertaken at company level and by stakeholders such as trade union or employer peak bodies. They were less frequently apparent, however, in government policy. The paper analyses the data to produce a framework of readiness for ‘future work’, but also queries whether adaptation of apprenticeship systems is necessarily desirable in all instances. Although the presence of multiple stakeholders in the system has previously been viewed as a strength of the system, it can also make even minor changes difficult to implement. This could prove to be a major impediment to apprenticeship’s future or could be a means of preserving its essential features. © 2019 Brian Towers (BRITOW) and John Wiley & Sons Ltd.
- Description: International Labour Organization, ILO with the assistance of the JP Morgan Chase Foundation.
Bangladesh HR professionals’ competencies: Impact on firm performance and moderating effects of organisation life cycle
- Prikshat, Verma, Biswas, Kumar, Nankervis, Alan, Hoque, Rakibul
- Authors: Prikshat, Verma , Biswas, Kumar , Nankervis, Alan , Hoque, Rakibul
- Date: 2018
- Type: Text , Journal article
- Relation: Evidence-based HRM Vol. 6, no. 2 (2018), p. 203-220
- Full Text:
- Reviewed:
- Description: Purpose: The purpose of this paper is to examine the HR roles of Bangladesh HR professionals in the public and private firms in Bangladesh using Human Resource Competency Study (HRCS) model (2016). The impact of identified HR competencies on firm performance and moderation of this relationship concerning different stages of organisation life cycle (OLC) is also explored. Design/methodology/approach: This quantitative study uses the HRCS model (RBL, 2015) as its underpinning analytical framework, and explores the impact of identified HR competencies on firm performance and analyses whether this relationship is moderated by different OLC stages. The sample for this study consisted of 202 HR professionals from both public and private organisations in Bangladesh. Findings: Results confirmed that all the nine competencies of HRCS model were demonstrated by the HR professionals in Bangladesh. The “credible activist” competency achieved the top ranking and “paradox navigator competency” recorded the lowest. Minor variation in terms of levels of competencies was observed in the context of private and public firms. HR competencies positively impacted the firm performance and only the maturity and growth stages of a firm’s life cycle moderated this relationship. Originality/value: There is a deficit of studies which have tested this relationship in terms of the moderating effects of OLC stages in the Asian developing country context. Focusing on this paucity of research concerning the transference of western human resource management models in developing economies and their resultant impact on firm performance, this is the first study set out to explore whether the most cited western HRCS model (RBL, 2015) is useful in understanding HR competencies in Bangladesh. © 2018, Emerald Publishing Limited.
- Authors: Prikshat, Verma , Biswas, Kumar , Nankervis, Alan , Hoque, Rakibul
- Date: 2018
- Type: Text , Journal article
- Relation: Evidence-based HRM Vol. 6, no. 2 (2018), p. 203-220
- Full Text:
- Reviewed:
- Description: Purpose: The purpose of this paper is to examine the HR roles of Bangladesh HR professionals in the public and private firms in Bangladesh using Human Resource Competency Study (HRCS) model (2016). The impact of identified HR competencies on firm performance and moderation of this relationship concerning different stages of organisation life cycle (OLC) is also explored. Design/methodology/approach: This quantitative study uses the HRCS model (RBL, 2015) as its underpinning analytical framework, and explores the impact of identified HR competencies on firm performance and analyses whether this relationship is moderated by different OLC stages. The sample for this study consisted of 202 HR professionals from both public and private organisations in Bangladesh. Findings: Results confirmed that all the nine competencies of HRCS model were demonstrated by the HR professionals in Bangladesh. The “credible activist” competency achieved the top ranking and “paradox navigator competency” recorded the lowest. Minor variation in terms of levels of competencies was observed in the context of private and public firms. HR competencies positively impacted the firm performance and only the maturity and growth stages of a firm’s life cycle moderated this relationship. Originality/value: There is a deficit of studies which have tested this relationship in terms of the moderating effects of OLC stages in the Asian developing country context. Focusing on this paucity of research concerning the transference of western human resource management models in developing economies and their resultant impact on firm performance, this is the first study set out to explore whether the most cited western HRCS model (RBL, 2015) is useful in understanding HR competencies in Bangladesh. © 2018, Emerald Publishing Limited.
Biometrics in banking security : A case study
- Venkatraman, Sitalakshmi, Delpachitra, Indika
- Authors: Venkatraman, Sitalakshmi , Delpachitra, Indika
- Date: 2008
- Type: Text , Journal article
- Relation: Information Management and Computer Security Vol. 16, no. 4 (2008), p. 415-430
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- Description: Purpose - To identify and discuss the issues and success factors surrounding biometrics, especially in the context of user authentication and controls in the banking sector, using a case study. Design/methodology/approach - The literature survey and analysis of the security models of the present information systems and biometric technologies in the banking sector provide the theoretical and practical background for this work. The impact of adopting biometric solutions in banks was analysed by considering the various issues and challenges from technological, managerial, social and ethical angles. These explorations led to identifying the success factors that serve as possible guidelines for a viable implementation of a biometric-enabled authentication system in banking organisations, in particular for a major bank in New Zealand. Findings - As the level of security breaches and transaction frauds increase day by day, the need for highly secure identification and personal verification information systems is becoming extremely important especially in the banking and finance sector. Biometric technology appeals to many banking organisations as a near perfect solution to such security threats. Though biometric technology has gained traction in areas like healthcare and criminology, its application in banking security is still in its infancy. Due to the close association of biometrics to human, physical and behavioural aspects, such technologies pose a multitude of social, ethical and managerial challenges. The key success factors proposed through the case study served as a guideline for a biometric-enabled security project called Bio-Sec, which is envisaged in a large banking organisation in New Zealand. This pilot study reveals that more than coping with the technology issues of gelling biometrics into the existing information systems, formulating a viable security plan that addresses user privacy fears, human tolerance levels, organisational change and legal issues is of prime importance. Originality/value - Though biometric systems are successfully adopted in areas such as immigration control and criminology, there is a paucity of their implementation and research pertaining to banking environments. Not all banks venture into biometric solutions to enhance their security systems due to their socio-technological issues. This paper fulfils the need for a guideline to identify the various issues and success factors for a viable biometric implementation in a bank's access control system. This work is only a starting point for academics to conduct more research in the application of biometrics in the various facets of banking businesses.
- Authors: Venkatraman, Sitalakshmi , Delpachitra, Indika
- Date: 2008
- Type: Text , Journal article
- Relation: Information Management and Computer Security Vol. 16, no. 4 (2008), p. 415-430
- Full Text:
- Reviewed:
- Description: Purpose - To identify and discuss the issues and success factors surrounding biometrics, especially in the context of user authentication and controls in the banking sector, using a case study. Design/methodology/approach - The literature survey and analysis of the security models of the present information systems and biometric technologies in the banking sector provide the theoretical and practical background for this work. The impact of adopting biometric solutions in banks was analysed by considering the various issues and challenges from technological, managerial, social and ethical angles. These explorations led to identifying the success factors that serve as possible guidelines for a viable implementation of a biometric-enabled authentication system in banking organisations, in particular for a major bank in New Zealand. Findings - As the level of security breaches and transaction frauds increase day by day, the need for highly secure identification and personal verification information systems is becoming extremely important especially in the banking and finance sector. Biometric technology appeals to many banking organisations as a near perfect solution to such security threats. Though biometric technology has gained traction in areas like healthcare and criminology, its application in banking security is still in its infancy. Due to the close association of biometrics to human, physical and behavioural aspects, such technologies pose a multitude of social, ethical and managerial challenges. The key success factors proposed through the case study served as a guideline for a biometric-enabled security project called Bio-Sec, which is envisaged in a large banking organisation in New Zealand. This pilot study reveals that more than coping with the technology issues of gelling biometrics into the existing information systems, formulating a viable security plan that addresses user privacy fears, human tolerance levels, organisational change and legal issues is of prime importance. Originality/value - Though biometric systems are successfully adopted in areas such as immigration control and criminology, there is a paucity of their implementation and research pertaining to banking environments. Not all banks venture into biometric solutions to enhance their security systems due to their socio-technological issues. This paper fulfils the need for a guideline to identify the various issues and success factors for a viable biometric implementation in a bank's access control system. This work is only a starting point for academics to conduct more research in the application of biometrics in the various facets of banking businesses.
Business analytics-based enterprise information systems
- Sun, Zhaohao, Strang, Kenneth, Firmin, Sally
- Authors: Sun, Zhaohao , Strang, Kenneth , Firmin, Sally
- Date: 2017
- Type: Text , Journal article
- Relation: Journal of Computer Information Systems Vol. 57, no. 2 (2017), p. 169-178
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- Description: Big data analytics and business analytics are a disruptive technology and innovative solution for enterprise development. However, what is the relationship between business analytics, big data analytics, and enterprise information systems (EIS)? How can business analytics enhance the development of EIS? How can analytics be incorporated into EIS? These are still big issues. This article addresses these three issues by proposing ontology of business analytics, presenting an analytics service-oriented architecture (ASOA) and applying ASOA to EIS, where our surveyed data analysis showed that the proposed ASOA is viable for developing EIS. This article then examines incorporation of business analytics into EIS through proposing a model for business analytics service-based EIS, or ASEIS for short. The proposed approach in this article might facilitate the research and development of EIS, business analytics, big data analytics, and business intelligence.
- Authors: Sun, Zhaohao , Strang, Kenneth , Firmin, Sally
- Date: 2017
- Type: Text , Journal article
- Relation: Journal of Computer Information Systems Vol. 57, no. 2 (2017), p. 169-178
- Full Text:
- Reviewed:
- Description: Big data analytics and business analytics are a disruptive technology and innovative solution for enterprise development. However, what is the relationship between business analytics, big data analytics, and enterprise information systems (EIS)? How can business analytics enhance the development of EIS? How can analytics be incorporated into EIS? These are still big issues. This article addresses these three issues by proposing ontology of business analytics, presenting an analytics service-oriented architecture (ASOA) and applying ASOA to EIS, where our surveyed data analysis showed that the proposed ASOA is viable for developing EIS. This article then examines incorporation of business analytics into EIS through proposing a model for business analytics service-based EIS, or ASEIS for short. The proposed approach in this article might facilitate the research and development of EIS, business analytics, big data analytics, and business intelligence.
Childlessness and women managers : 'Choice', context and discourses
- Wood, Glenice, Newton, Janice
- Authors: Wood, Glenice , Newton, Janice
- Date: 2006
- Type: Text , Journal article
- Relation: Gender, Work and Organization Vol. 13, no. 4 (2006), p. 338-358
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- Description: Childlessness is increasing and might reflect acceptance of diversity, scope for individual choice and a creative 'social imaginary' about being feminine without being a mother. Childlessness also appears to have a contextual manifestation arising from the recognition that the long-hours work culture in many organizations does not support appropriate parenting. A qualitative study of Australian managers reveals the contradictory discourses of childlessness around enlightened equality, maternalism, an elusive, ideal 'work-life balance' and individualism. The article explores a contextually nuanced, dynamic, generative theory of agency which does not hinge on the mother-child dyad, in explaining women managers' choices to remain childless. © Blackwell Publishing Ltd 2006.
- Description: C1
- Description: 2003002074
- Authors: Wood, Glenice , Newton, Janice
- Date: 2006
- Type: Text , Journal article
- Relation: Gender, Work and Organization Vol. 13, no. 4 (2006), p. 338-358
- Full Text:
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- Description: Childlessness is increasing and might reflect acceptance of diversity, scope for individual choice and a creative 'social imaginary' about being feminine without being a mother. Childlessness also appears to have a contextual manifestation arising from the recognition that the long-hours work culture in many organizations does not support appropriate parenting. A qualitative study of Australian managers reveals the contradictory discourses of childlessness around enlightened equality, maternalism, an elusive, ideal 'work-life balance' and individualism. The article explores a contextually nuanced, dynamic, generative theory of agency which does not hinge on the mother-child dyad, in explaining women managers' choices to remain childless. © Blackwell Publishing Ltd 2006.
- Description: C1
- Description: 2003002074
Differences in personality and the sharing of managerial tacit knowledge: an empirical analysis of public sector managers in Malaysia
- Abdul Manaf, Halimah, Harvey, William, Armstrong, Steven, Lawton, Alan
- Authors: Abdul Manaf, Halimah , Harvey, William , Armstrong, Steven , Lawton, Alan
- Date: 2020
- Type: Text , Journal article
- Relation: Journal of Knowledge Management Vol. 24, no. 5 (2020), p. 1177-1199
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- Description: Purpose: This study aims to identify differences in knowledge-sharing mechanisms and personality among expert, typical and novice managers within the Malaysian public sector. Strengthening knowledge sharing function is essential for enabling public institutions around the world to be more productive. Design/methodology/approach: This quantitative study involves 308 employees from management and professional groups within 98 local authorities in the Malaysian local government. Stratified random sampling techniques were used and the sampling frame comprised 1,000 staff using postal surveys. Data analyses were carried out using analysis of variance and correlations to test the research hypotheses. Findings: The findings reveal that expert managers are more proactive in sharing their knowledge, particularly those with the personality traits of conscientiousness and openness. These two personality traits were also related to expert behaviours such as thoroughness, responsibility and persistence, which led to work competency and managerial success. Originality/value: This study provides theoretical insights into how managerial tacit knowledge differs and can accumulate, depending on the personality traits of middle managers. The paper shows the different mechanisms of knowledge sharing, tacit knowledge and personality among expert, typical and novice managers. Practically, this study is important for guiding senior managers in their attempts to identify the most appropriate personalities of their middle managers. This study found that the expert group was higher in conscientiousness, openness and overall personality traits compared with the typical and novice groups. The paper also highlights the value of sharing managerial tacit knowledge effectively. © 2020, Emerald Publishing Limited.
- Authors: Abdul Manaf, Halimah , Harvey, William , Armstrong, Steven , Lawton, Alan
- Date: 2020
- Type: Text , Journal article
- Relation: Journal of Knowledge Management Vol. 24, no. 5 (2020), p. 1177-1199
- Full Text:
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- Description: Purpose: This study aims to identify differences in knowledge-sharing mechanisms and personality among expert, typical and novice managers within the Malaysian public sector. Strengthening knowledge sharing function is essential for enabling public institutions around the world to be more productive. Design/methodology/approach: This quantitative study involves 308 employees from management and professional groups within 98 local authorities in the Malaysian local government. Stratified random sampling techniques were used and the sampling frame comprised 1,000 staff using postal surveys. Data analyses were carried out using analysis of variance and correlations to test the research hypotheses. Findings: The findings reveal that expert managers are more proactive in sharing their knowledge, particularly those with the personality traits of conscientiousness and openness. These two personality traits were also related to expert behaviours such as thoroughness, responsibility and persistence, which led to work competency and managerial success. Originality/value: This study provides theoretical insights into how managerial tacit knowledge differs and can accumulate, depending on the personality traits of middle managers. The paper shows the different mechanisms of knowledge sharing, tacit knowledge and personality among expert, typical and novice managers. Practically, this study is important for guiding senior managers in their attempts to identify the most appropriate personalities of their middle managers. This study found that the expert group was higher in conscientiousness, openness and overall personality traits compared with the typical and novice groups. The paper also highlights the value of sharing managerial tacit knowledge effectively. © 2020, Emerald Publishing Limited.
Dominance or deceit : the role of the dark triad and hegemonic masculinity in emotional manipulation
- Waddell, Chloe, Van Doorn, George, March, Evita, Grieve, Rachel
- Authors: Waddell, Chloe , Van Doorn, George , March, Evita , Grieve, Rachel
- Date: 2020
- Type: Text , Journal article
- Relation: Personality and Individual Differences Vol. 166, no. (2020), p.
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- Description: People may emotionally manipulate others in an attempt to control them and achieve personally satisfying outcomes. Experiencing emotional manipulation is related to several negative outcomes (e.g., depression). As a first step in addressing these negative outcomes, this study explored the utility of hegemonic masculinity and the Dark Triad (i.e., trait narcissism, Machiavellianism, and psychopathy) in predicting emotional manipulation. Three hundred and twenty-seven participants (119 men, 208 women) completed an online survey measuring hegemonic masculinity, narcissism, psychopathy, Machiavellianism, as well as their (a) perceived ability to emotionally manipulate others, and (b) willingness to engage in emotional manipulation. Hierarchical regression analyses revealed that, for both men and women, hegemonic masculinity was a significant predictor of one's willingness and perceived ability to emotionally manipulate others. However, when Dark Triad traits were added to the model, hegemonic masculinity's contribution became non-significant. Hegemonic masculinity seems to share variance with Dark Triad traits, particularly Machiavellianism. These findings are important as they establish that existing operational definitions of hegemonic masculinity share features with certain ‘dark’ personality traits. Thus, when predicting antisocial behaviour and tendencies, perhaps the variance explained by hegemonic masculinity is better captured by dark personality traits. © 2020 Elsevier Ltd
Dominance or deceit : the role of the dark triad and hegemonic masculinity in emotional manipulation
- Authors: Waddell, Chloe , Van Doorn, George , March, Evita , Grieve, Rachel
- Date: 2020
- Type: Text , Journal article
- Relation: Personality and Individual Differences Vol. 166, no. (2020), p.
- Full Text:
- Reviewed:
- Description: People may emotionally manipulate others in an attempt to control them and achieve personally satisfying outcomes. Experiencing emotional manipulation is related to several negative outcomes (e.g., depression). As a first step in addressing these negative outcomes, this study explored the utility of hegemonic masculinity and the Dark Triad (i.e., trait narcissism, Machiavellianism, and psychopathy) in predicting emotional manipulation. Three hundred and twenty-seven participants (119 men, 208 women) completed an online survey measuring hegemonic masculinity, narcissism, psychopathy, Machiavellianism, as well as their (a) perceived ability to emotionally manipulate others, and (b) willingness to engage in emotional manipulation. Hierarchical regression analyses revealed that, for both men and women, hegemonic masculinity was a significant predictor of one's willingness and perceived ability to emotionally manipulate others. However, when Dark Triad traits were added to the model, hegemonic masculinity's contribution became non-significant. Hegemonic masculinity seems to share variance with Dark Triad traits, particularly Machiavellianism. These findings are important as they establish that existing operational definitions of hegemonic masculinity share features with certain ‘dark’ personality traits. Thus, when predicting antisocial behaviour and tendencies, perhaps the variance explained by hegemonic masculinity is better captured by dark personality traits. © 2020 Elsevier Ltd
Douglas Copland's battle with the younger Brethren of economists
- Authors: Millmow, Alex
- Date: 2013
- Type: Text , Journal article
- Relation: Australian Economic History Review Vol. 53, no. 2 (2013), p. 187-209
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- Description: This article discusses the problematic relationship between Douglas Copland and the new generation of post-war Australian economists. Copland felt that their view of economic policy was contrary to Australia's best interests. The critique and feud was to last right up till Copland's retirement. The article shows how Copland's views differed from those of inside economists and therefore the official policy line. Australian Economic History Review © 2013 Wiley Publishing Asia Pty Ltd and the Economic History Society of Australia and New Zealand.
- Description: 2003011224
- Authors: Millmow, Alex
- Date: 2013
- Type: Text , Journal article
- Relation: Australian Economic History Review Vol. 53, no. 2 (2013), p. 187-209
- Full Text:
- Reviewed:
- Description: This article discusses the problematic relationship between Douglas Copland and the new generation of post-war Australian economists. Copland felt that their view of economic policy was contrary to Australia's best interests. The critique and feud was to last right up till Copland's retirement. The article shows how Copland's views differed from those of inside economists and therefore the official policy line. Australian Economic History Review © 2013 Wiley Publishing Asia Pty Ltd and the Economic History Society of Australia and New Zealand.
- Description: 2003011224
Employer training in Australia : Current practices and concerns
- Smith, Erica, Callan, Victor, Tuck, Jacquiline, Smith, Andy
- Authors: Smith, Erica , Callan, Victor , Tuck, Jacquiline , Smith, Andy
- Date: 2019
- Type: Text , Journal article
- Relation: International Journal of Training and Development Vol. 23, no. 2 (2019), p. 169-183
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- Description: This paper presents and analyses results from a research project on current trends in employer training in Australia. While the formal vocational education and training (VET) system is well-researched, the everyday training that happens in workplaces is relatively under-researched in Australia. Using some of the results of an employer survey undertaken in 2015, the paper describes and analyses employer-based training across a range of industry areas. The survey included groups of questions on a range of matters, including the reasons why employers train, and how these relate to employers' perceptions of their operating environment, and the structures they have in place to manage and organize training. Detailed data are provided about three specific forms of training: in-house training and learning; the use that employers make of external providers of training; and employers' use of nationally recognised training - training from the VET system. Finally the paper reports what managers said about the barriers to providing more training. The paper analyses the findings in relation to the literature and also identified changes over time in training practices in Australian companies. Implications for training policy and practice, as well as for future research, are identified.
- Authors: Smith, Erica , Callan, Victor , Tuck, Jacquiline , Smith, Andy
- Date: 2019
- Type: Text , Journal article
- Relation: International Journal of Training and Development Vol. 23, no. 2 (2019), p. 169-183
- Full Text:
- Reviewed:
- Description: This paper presents and analyses results from a research project on current trends in employer training in Australia. While the formal vocational education and training (VET) system is well-researched, the everyday training that happens in workplaces is relatively under-researched in Australia. Using some of the results of an employer survey undertaken in 2015, the paper describes and analyses employer-based training across a range of industry areas. The survey included groups of questions on a range of matters, including the reasons why employers train, and how these relate to employers' perceptions of their operating environment, and the structures they have in place to manage and organize training. Detailed data are provided about three specific forms of training: in-house training and learning; the use that employers make of external providers of training; and employers' use of nationally recognised training - training from the VET system. Finally the paper reports what managers said about the barriers to providing more training. The paper analyses the findings in relation to the literature and also identified changes over time in training practices in Australian companies. Implications for training policy and practice, as well as for future research, are identified.
Enabling situational awareness of business processes
- Zhao, Xiaohui, Yongchareon, Sira, Cho, Nam-Wook
- Authors: Zhao, Xiaohui , Yongchareon, Sira , Cho, Nam-Wook
- Date: 2021
- Type: Text , Journal article
- Relation: Business Process Management Journal Vol. 27, no. 3 (2021), p. 779-795
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- Description: Purpose: The purpose of this research is to explore the ways of integrating situational awareness into business process management for the purpose of realising hyper automated business processes. Such business processes will help improve their customer experiences, enhance the reliability of service delivery and lower the operational cost for a more competitive and sustainable business. Design/methodology/approach: Ontology has been deployed to establish the context modelling method, and the event handling mechanisms are developed on the basis of event calculus. An approach on performance of the proposed approach has been evaluation by checking the cost savings from the simulation of a large number of business processes. Findings: In this research, the authors have formalised the context presentation for a business process with a focus on rules and entities to support context perception; proposed a system architecture to illustrate the structure and constitution of a supporting system for intelligent and situation aware business process management; developed real-time event elicitation and interpretation mechanisms to operationalise the perception of contextual dynamics and real-time responses; and evaluated the applicability of the proposed approaches and the performance improvement to business processes. Originality/value: This paper presents a framework covering process context modelling, system architecture and real-time event handling mechanisms to support situational awareness of business processes. The reported research is based on our previous work on radio frequency identification-enabled applications and context-aware business process management with substantial extension to process context modelling and process simulation. © 2021, Emerald Publishing Limited.
- Authors: Zhao, Xiaohui , Yongchareon, Sira , Cho, Nam-Wook
- Date: 2021
- Type: Text , Journal article
- Relation: Business Process Management Journal Vol. 27, no. 3 (2021), p. 779-795
- Full Text:
- Reviewed:
- Description: Purpose: The purpose of this research is to explore the ways of integrating situational awareness into business process management for the purpose of realising hyper automated business processes. Such business processes will help improve their customer experiences, enhance the reliability of service delivery and lower the operational cost for a more competitive and sustainable business. Design/methodology/approach: Ontology has been deployed to establish the context modelling method, and the event handling mechanisms are developed on the basis of event calculus. An approach on performance of the proposed approach has been evaluation by checking the cost savings from the simulation of a large number of business processes. Findings: In this research, the authors have formalised the context presentation for a business process with a focus on rules and entities to support context perception; proposed a system architecture to illustrate the structure and constitution of a supporting system for intelligent and situation aware business process management; developed real-time event elicitation and interpretation mechanisms to operationalise the perception of contextual dynamics and real-time responses; and evaluated the applicability of the proposed approaches and the performance improvement to business processes. Originality/value: This paper presents a framework covering process context modelling, system architecture and real-time event handling mechanisms to support situational awareness of business processes. The reported research is based on our previous work on radio frequency identification-enabled applications and context-aware business process management with substantial extension to process context modelling and process simulation. © 2021, Emerald Publishing Limited.