Clients and workers

Title: Clients and workers
Creator: Sadowski, Christina; Ratcliffe, Stacey
Date: 2018
Type: Text; Book chapter
Identifier: http://researchonline.federation.edu.au/vital/access/HandleResolver/1959.17/179275
Identifier: vital:15589
Identifier: ISBN:9780190302924
Abstract: Clients and Workers, ends Section 1 and leads into Section 2: Identities and Relationships. Christina Sadowski and Staci Ratcliffe explore the context of the client– worker relationship. In so doing, they unpack the meanings that we ascribe to these subjective positions by encouraging you to examine the concepts and consequences of labelling and objectification. Negative and positive aspects of power dynamics in the client– worker relationship are reflected upon, and five types of power are discussed: reward, legitimate, coercive, expert and referent. You are encouraged to incorporate power-sharing into your practice framework. Current approaches in community and human services work, including service user involvement and marketisation, are highlighted. You are invited to virtually experience accessing a community and human.
Publisher: Oxford University Press
Relation: Community and human services: Concepts for practice Chapter 3 p. 45-64
Rights: All metadata describing materials held in, or linked to, the repository is freely available under a CC0 licence
Subject: Social service; Community development; Human services management.
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