Improving reliability of service operation using FMEA Review and new opportunity for investigations
- Sutrisno, Agung, Gunawan, Indra
- Authors: Sutrisno, Agung , Gunawan, Indra
- Date: 2016
- Type: Text , Conference paper
- Relation: International Conference on Engineering and Technology for Sustainable Development, ICET4SD 2015; Yogyakarta; Indonesia; 11th-12th; IOP Conference Series: Materials Science and Engineering, Vol. 105 Vol. 105
- Full Text:
- Reviewed:
- Description: Despite its growing contribution to the global economy, investigation on the application status of service FMEA study to support realization of reliable service operation is very limited in literature. Motivated by such situation, the paper presented an initial survey on the status and research gaps in developing and applying FMEA in service sectors. Systematic preliminary survey using specific criteria are undertaken. Our study indicated that development and application of service FMEA are partially addressing the characteristics of service operations and it is still applied into the good deed and profit oriented operations. Opportunities for further investigation pertaining to advancement of its decision supporting tool for service risk appraisal, its modification to cope with sustainability related requirements and application of service FMEA in not for profit oriented operations are presented as new avenues for further investigation
- Authors: Sutrisno, Agung , Gunawan, Indra
- Date: 2016
- Type: Text , Conference paper
- Relation: International Conference on Engineering and Technology for Sustainable Development, ICET4SD 2015; Yogyakarta; Indonesia; 11th-12th; IOP Conference Series: Materials Science and Engineering, Vol. 105 Vol. 105
- Full Text:
- Reviewed:
- Description: Despite its growing contribution to the global economy, investigation on the application status of service FMEA study to support realization of reliable service operation is very limited in literature. Motivated by such situation, the paper presented an initial survey on the status and research gaps in developing and applying FMEA in service sectors. Systematic preliminary survey using specific criteria are undertaken. Our study indicated that development and application of service FMEA are partially addressing the characteristics of service operations and it is still applied into the good deed and profit oriented operations. Opportunities for further investigation pertaining to advancement of its decision supporting tool for service risk appraisal, its modification to cope with sustainability related requirements and application of service FMEA in not for profit oriented operations are presented as new avenues for further investigation
A systematic review of Lean in healthcare : a global prospective
- Antony, Jiju, Sunder, Vijaya, Sreedharan, Raja, Chakraborty, Ayon, Gunasekaran, Angappa
- Authors: Antony, Jiju , Sunder, Vijaya , Sreedharan, Raja , Chakraborty, Ayon , Gunasekaran, Angappa
- Date: 2019
- Type: Text , Journal article , Review
- Relation: International Journal of Quality and Reliability Management Vol. 36, no. 8 (2019), p. 1370-1391
- Full Text:
- Reviewed:
- Description: Purpose: Fostered by a rapid spread beyond the manufacturing sector, Lean philosophy for continuous improvement has been widely used in service organizations, primarily in the healthcare sector. However, there is a limited research on the motivating factors, challenges and benefits of implementing Lean in healthcare. Taking this as a valuable opportunity, the purpose of this paper is to present the key motivating factors, limitations or challenges of Lean deployment, benefits of Lean in healthcare and key gaps in the literature as an agenda for future research. Design/methodology/approach: The authors used the secondary data from the literature (peer-reviewed journal articles) published between 2000 and 2016 to understand the state of the art. The systematic review identified 101 articles across 88 journals recognized by the Association of Business Schools ranking guide 2015. Findings: The systematic review helped the authors to identify the evolution, current trends, research gaps and an agenda for future research for Lean in healthcare. A bouquet of motivating factors, challenges/limitations and benefits of Lean in healthcare are presented. Practical implications: The implications of this work include directions for managers and healthcare professionals in healthcare organizations to embark on a focused Lean journey aligned with the strategic objectives. This work could serve as a valuable resource to both practitioners and researchers for learning, investigating and rightly adapting the Lean in the healthcare sector. Originality/value: This study is perhaps one of the comprehensive systematic literature reviews covering an important agenda of Lean in Healthcare. All the text, figures and tables featured here are original work carried by five authors in collaboration (from three countries, namely, India, the USA and the UK). © 2019, Emerald Publishing Limited.
- Authors: Antony, Jiju , Sunder, Vijaya , Sreedharan, Raja , Chakraborty, Ayon , Gunasekaran, Angappa
- Date: 2019
- Type: Text , Journal article , Review
- Relation: International Journal of Quality and Reliability Management Vol. 36, no. 8 (2019), p. 1370-1391
- Full Text:
- Reviewed:
- Description: Purpose: Fostered by a rapid spread beyond the manufacturing sector, Lean philosophy for continuous improvement has been widely used in service organizations, primarily in the healthcare sector. However, there is a limited research on the motivating factors, challenges and benefits of implementing Lean in healthcare. Taking this as a valuable opportunity, the purpose of this paper is to present the key motivating factors, limitations or challenges of Lean deployment, benefits of Lean in healthcare and key gaps in the literature as an agenda for future research. Design/methodology/approach: The authors used the secondary data from the literature (peer-reviewed journal articles) published between 2000 and 2016 to understand the state of the art. The systematic review identified 101 articles across 88 journals recognized by the Association of Business Schools ranking guide 2015. Findings: The systematic review helped the authors to identify the evolution, current trends, research gaps and an agenda for future research for Lean in healthcare. A bouquet of motivating factors, challenges/limitations and benefits of Lean in healthcare are presented. Practical implications: The implications of this work include directions for managers and healthcare professionals in healthcare organizations to embark on a focused Lean journey aligned with the strategic objectives. This work could serve as a valuable resource to both practitioners and researchers for learning, investigating and rightly adapting the Lean in the healthcare sector. Originality/value: This study is perhaps one of the comprehensive systematic literature reviews covering an important agenda of Lean in Healthcare. All the text, figures and tables featured here are original work carried by five authors in collaboration (from three countries, namely, India, the USA and the UK). © 2019, Emerald Publishing Limited.
- «
- ‹
- 1
- ›
- »