- Title
- The relationship between team dynamics with healthcare coordination and clinical work satisfaction among Commune Health Workers: A Bayesian model averaging study
- Creator
- Ngo, Tuan; Nguyen, Huy; Pham, Thanh; Nguyen, Tien; Vu, Kien; Pham, Minh; Phung, Dung; Thi Tran, Anh; Nguyen, Phuong; Le, Phuong; Thi Dao, An; Ngo, Hiep; Hoang, Minh
- Date
- 2022
- Type
- Text; Journal article
- Identifier
- http://researchonline.federation.edu.au/vital/access/HandleResolver/1959.17/190848
- Identifier
- vital:17704
- Identifier
-
https://doi.org/10.1002/hpm.3494
- Identifier
- ISSN:0749-6753
- Abstract
- Objective To determine the relationship between team dynamics with healthcare coordination and clinical job satisfaction of the community health workers (CHWs). Methods A cross‐sectional study was conducted among 133 health workers (including doctors, nurses, or midwives) at 21 Commune Health Cent in Quoc Oai District, Vietnam, from July 2015 to May 2017. A self‐administered questionnaire consisting of 5‐Likert items regarding team dynamics and healthcare coordination clinical work satisfaction was utilised. Descriptive statistics and correlation matrix were applied for seven factors of team dynamic, clinical work satisfaction, and patient care coordination queried by primary care providers. Bayesian model averaging (BMA) was used to identify the predictors of the level of team dynamics and healthcare coordination. Results The mean score of overall team dynamics among the study participants was 4.08. Clinical work satisfaction and patient care coordination scores among resident physicians were higher than those of attending clinicians however, the differences were not statistically significant. The results of BMA analysis indicated that team dynamics significantly associated with clinical work satisfaction, and it explains 9% of the total variance in clinical work satisfaction. Team dynamics level was also positively associated with patient care coordination. Patient care coordination was not a significant mediator between team dynamics and clinical work satisfaction. Conclusion Team dynamics is a potential contributor to improving patient care coordination and clinical job satisfaction of CHWs. As no significant correlation between patient care coordination and clinical job satisfaction was observed, to improve team performance, providing conditions that facilitate team building and teamwork should be conducted for CHWs in CHCs. Highlights Team dynamics, healthcare coordination and clinical work satistsfaction among health professionals are critical to quality of healthcare. In lower‐middle income countries like Vietnam, little has been known about these contributors at community‐based healthcare system. Identifying that team dynamics significantly associated with both patient care coordination and clinical work satisfaction among community health workers, but this association being not mediated by patient care coordination informs healthcare planning at community level. As team dynamics is a contributor to both patient care coordination and clinical job satisfaction, improving team dynamics should be considered as one of priorities for better community healthcare in low or middle resource setting.
- Publisher
- Wiley Subscription Services
- Relation
- International Journal of Health Planning and Management Vol. 37, no. 5 (2022), p. 2684-2696
- Rights
- All metadata describing materials held in, or linked to, the repository is freely available under a CC0 licence
- Rights
- Copyright Wiley
- Subject
- Bayesian analysis; Bayesian model; Clinical; commune health workers; Community health aides; Community health workers; Coordination; Correlation analysis; Dynamic tests; Dynamics; Group performance; Health care; Job satisfaction; Medical personnel; Midwives; Nurses; Patient satisfaction; Patients; Physicians; Primary care; Resident physicians; Statistical analysis; Team building; Team dynamics; Vietnam; Work; Work groups; Work satisfaction; Workers; 4203 Health Services and systems; 4206 Public health
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