What industry wants : Employers' preferences for training
- Smith, Erica, Kemmis, Ros Brennan
- Authors: Smith, Erica , Kemmis, Ros Brennan
- Date: 2010
- Type: Text , Journal article
- Relation: Education and Training Vol. 52, no. 3 (2010), p. 214-225
- Full Text:
- Reviewed:
- Description: Purpose: The purpose of this paper is to describe and analyse what retail and hospitality industry employers want from training and trainers. Design/methodology/approach: The research project was undertaken for Service Skills Australia, the Australian Industry Skills Council that oversees formal training for a range of service industries in Australia. The paper utilises data from focus groups and telephone interviews with representatives of the retail and hospitality industries, and telephone interviews with staff of the relevant UK Sector Skills Councils, to provide international benchmarking for the issues raised. Findings: Results showed that, while industry representatives stated that they prioritised industry skills and knowledge above education skills and knowledge, a complex mixture of the two was required, which was generally felt to be lacking. Curriculum for training was also perceived to be deficient, despite Training packages having been developed in consultation with industry. A comparison with the UK interviews with senior staff at the UK Skills Councils for the two industries showed similar issues and suggested some possible ways forward for Australia. Originality/value: The paper provides three major areas where improvement in VET training and trainers would be welcome and gives useful initiatives for improvement in those areas. © Emerald Group Publishing Limited.
- Description: Purpose: The purpose of this paper is to describe and analyse what retail and hospitality industry employers want from training and trainers. Design/methodology/approach: The research project was undertaken for Service Skills Australia, the Australian Industry Skills Council that oversees formal training for a range of service industries in Australia. The paper utilises data from focus groups and telephone interviews with representatives of the retail and hospitality industries, and telephone interviews with staff of the relevant UK Sector Skills Councils, to provide international benchmarking for the issues raised. Findings: Results showed that, while industry representatives stated that they prioritised industry skills and knowledge above education skills and knowledge, a complex mixture of the two was required, which was generally felt to be lacking. Curriculum for training was also perceived to be deficient, despite Training packages having been developed in consultation with industry. A comparison with the UK interviews with senior staff at the UK Skills Councils for the two industries showed similar issues and suggested some possible ways forward for Australia. Originality/value: The paper provides three major areas where improvement in VET training and trainers would be welcome and gives useful initiatives for improvement in those areas. © Emerald Group Publishing Limited.
- Authors: Smith, Erica , Kemmis, Ros Brennan
- Date: 2010
- Type: Text , Journal article
- Relation: Education and Training Vol. 52, no. 3 (2010), p. 214-225
- Full Text:
- Reviewed:
- Description: Purpose: The purpose of this paper is to describe and analyse what retail and hospitality industry employers want from training and trainers. Design/methodology/approach: The research project was undertaken for Service Skills Australia, the Australian Industry Skills Council that oversees formal training for a range of service industries in Australia. The paper utilises data from focus groups and telephone interviews with representatives of the retail and hospitality industries, and telephone interviews with staff of the relevant UK Sector Skills Councils, to provide international benchmarking for the issues raised. Findings: Results showed that, while industry representatives stated that they prioritised industry skills and knowledge above education skills and knowledge, a complex mixture of the two was required, which was generally felt to be lacking. Curriculum for training was also perceived to be deficient, despite Training packages having been developed in consultation with industry. A comparison with the UK interviews with senior staff at the UK Skills Councils for the two industries showed similar issues and suggested some possible ways forward for Australia. Originality/value: The paper provides three major areas where improvement in VET training and trainers would be welcome and gives useful initiatives for improvement in those areas. © Emerald Group Publishing Limited.
- Description: Purpose: The purpose of this paper is to describe and analyse what retail and hospitality industry employers want from training and trainers. Design/methodology/approach: The research project was undertaken for Service Skills Australia, the Australian Industry Skills Council that oversees formal training for a range of service industries in Australia. The paper utilises data from focus groups and telephone interviews with representatives of the retail and hospitality industries, and telephone interviews with staff of the relevant UK Sector Skills Councils, to provide international benchmarking for the issues raised. Findings: Results showed that, while industry representatives stated that they prioritised industry skills and knowledge above education skills and knowledge, a complex mixture of the two was required, which was generally felt to be lacking. Curriculum for training was also perceived to be deficient, despite Training packages having been developed in consultation with industry. A comparison with the UK interviews with senior staff at the UK Skills Councils for the two industries showed similar issues and suggested some possible ways forward for Australia. Originality/value: The paper provides three major areas where improvement in VET training and trainers would be welcome and gives useful initiatives for improvement in those areas. © Emerald Group Publishing Limited.
From inns to hotels : The evolution of public houses in Colonial Victoria
- Authors: O'Mahony, Barry , Clark, Ian
- Date: 2013
- Type: Text , Journal article
- Relation: International Journal of Contemporary Hospitality Management Vol. 25, no. 2 (2013), p. 172-186
- Full Text:
- Reviewed:
- Description: Purpose: The purpose of this paper is to examine travellers' experiences with public houses in Colonial Victoria, to determine how the hospitality industry in the colony was transformed from primitive hospitality provision to sophisticated, well managed hotels in a relatively short time. Design/methodology/approach: The article reviews public records, newspapers of the period, eye-witness accounts and key texts to chart the development of the hospitality industry in Colonial Victoria and to demonstrate how primitive inns became modern hotels within the space of three decades. Findings: This paper highlights how the discovery of gold in 1851 prompted an unprecedented influx of travellers whose expectations of hospitality provision led to the transformation of existing hostelries from crude and primitive inns to modern, sophisticated hotels. Research limitations/implications: The research is confined to Colonial Victoria and therefore, not necessarily a reflection of the colonies in general or general trends in hospitality provision at that time. Practical implications: Tracing the roots of hospitality provision and the traditions of hospitality management can provide a greater understanding of modern hospitality practice. As O'Gorman argues "[...] with historical literature contributing to informing industry practices today and tomorrow: awareness of the past always helps to guide the future". Originality/value: This paper adds to the body of knowledge in relation to the roots and evolution of commercial hospitality. © Emerald Group Publishing Limited.
- Description: 2003010821
- Authors: O'Mahony, Barry , Clark, Ian
- Date: 2013
- Type: Text , Journal article
- Relation: International Journal of Contemporary Hospitality Management Vol. 25, no. 2 (2013), p. 172-186
- Full Text:
- Reviewed:
- Description: Purpose: The purpose of this paper is to examine travellers' experiences with public houses in Colonial Victoria, to determine how the hospitality industry in the colony was transformed from primitive hospitality provision to sophisticated, well managed hotels in a relatively short time. Design/methodology/approach: The article reviews public records, newspapers of the period, eye-witness accounts and key texts to chart the development of the hospitality industry in Colonial Victoria and to demonstrate how primitive inns became modern hotels within the space of three decades. Findings: This paper highlights how the discovery of gold in 1851 prompted an unprecedented influx of travellers whose expectations of hospitality provision led to the transformation of existing hostelries from crude and primitive inns to modern, sophisticated hotels. Research limitations/implications: The research is confined to Colonial Victoria and therefore, not necessarily a reflection of the colonies in general or general trends in hospitality provision at that time. Practical implications: Tracing the roots of hospitality provision and the traditions of hospitality management can provide a greater understanding of modern hospitality practice. As O'Gorman argues "[...] with historical literature contributing to informing industry practices today and tomorrow: awareness of the past always helps to guide the future". Originality/value: This paper adds to the body of knowledge in relation to the roots and evolution of commercial hospitality. © Emerald Group Publishing Limited.
- Description: 2003010821
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