Description:
Much of the focus of destination planning research to date has been on major cities, often with populations of one million or more. There is however a growing emphasis on planning for the sustainable development of cities outside the larger metropolitan hubs, with a view to attracting tourists and building liveable communities. The challenge for these regional places is to reinvent themselves and create new destination images, while maintaining a high quality of life for residents. The case study of Bendigo (an inland regional city in central Victoria, Australia, with a population of nearly 100,000) illustrates some of the issues that these destinations need to grapple with in connection with tourism planning. The discovery of a Chinese kiln dating back to the gold rushes of the 19th century became a catalyst for the local government council to develop a marketing and interpretation plan for a Chinese Heritage Precinct, encompassing various heritage assets with a Chinese association. This case study examines both the process and outcomes of this strategic plan. The article highlights the need for planning processes that emphasize the importance of engaging with a diverse group of stakeholders, including government, community organizations and private interests, to gain their input into and support of the process. It also explores the benefits of using an external research team to assist the destination with gaining a deeper understanding of its tourism potential, including key markets and prioritization of limited resources for tourism development.
Description:
Destination managers often wish to utilise heritage assets to create memorable visitor experiences, yet there is a paucity of research aimed at understanding how these experiences might be perceived and valued for tourism purposes. This article uses a cultural tourism potential audit tool to evaluate the experiential value of a collection of Chinese heritage assets in the regional city of Bendigo, Australia. The tool was expanded to include analysis of the type of experience, categorising them as either peak or supporting. Findings suggest that some of the heritage assets had high or moderate experiential value, with a few forming the basis of peak tourist experiences. Other heritage assets, whilst high in experiential value, are best conceptualised as supporting experiences. Through the aegis of a heritage precinct, both types of experience may collectively attract tourists, provided they are integrated with a meaningful and appealing narrative.