List of Titles

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Facilitating the development of lifelong learners through e-communication tools

- Firmin, Sally, Miller, Charlynn

Authors: Firmin, Sally , Miller, Charlynn
Date: 2005
Type: Text , Conference paper
Relation: Paper presented at ASCILITE 2005, 4-7 December 2005, QUT, Brisbane, Queensland, Brisbane : 4th December, 2005
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Description: Computer mediated communication (CMC) skills are essential in todays rapidly changing, technologically focused environment. This study reports student perceptions towards using CMC to improve learning. Twenty-two Tertiary and Further Education students participated in a pilot study that measured student preferences and perceptions of e-communication tools via a combination of qualitative and quantitative methods. Three units of varying levels and complexities of e-communication tools were used in the study, which provided perceptions influenced through varying levels of exposure and usage. The research indicated that students perceived most tools as being useful, but not all preferred to use them. A most important finding was students indicated a shared perception and preference for combinations of e-communication tools, and that by promoting the use of these tools, teachers help encourage students to develop as lifelong learners.
Description: E1
Description: 2003001356

Evaluating the impact of a virtual emergency room simulation for learning

- Rogers, Luke, Miller, Charlynn, Firmin, Sally

Authors: Rogers, Luke , Miller, Charlynn , Firmin, Sally
Date: 2012
Type: Text , Book chapter
Relation: Professional education using e-simulations: Benefits of blended learning design p. 100-120
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Description: This study explored the value of Second Life as a clinical simulation platform for healthcare students. Participants were exposed to the Critical Life simulation and worked in teams within the simulation. Pre- and post-surveys and interviews were used to gauge responses to participation, level of use of online tools and gaming, and input about the experience of using the simulation. The main findings from the study were that participants had positive and realistic experiences using Critical Life as a collaborative learning tool; participants agreed that Critical Life would assist them in developing technical and non-technical skills; participants were not deterred by the technology and perceived they would use it in their own time; and participants agreed that the simulation was able to incorporate effective learning strategies that may improve clinical judgment. Interviews revealed that the participants enjoyed working in virtual teams suggesting that in healthcare education, virtual simulations have potential for use across multiple campuses and universities
Description: 2003009252

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CWDM: A case-based diabetes management web system

- Nguyen, Linh Hoang, Sun, Zhaohao, Stranieri, Andrew, Firmin, Sally

Authors: Nguyen, Linh Hoang , Sun, Zhaohao , Stranieri, Andrew , Firmin, Sally
Date: 2013
Type: Text , Conference paper
Relation: 24th Australasian Conference on Information Systems, 4-6th December, 2013 p. 1-10
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Description: Treatment refers to the therapy to treat a disease or a health issue. Treatment in this situation is similar to medical treatment which mainly uses medicines in an attempt to relieve the pain or even stop the disease. However, medicines themselves could not entirely cure the disease (in this case, diabetes), the patients will need more intervention which will be introduced in the next section. In most of documents for diabetic treatment, insulin therapy may be the main factor, however it would seem that diabetic patient needs more than just insulin. Therefore, TCM – traditional Chinese medicine – is recommended in the diabetic treatment as a lot of its remedies not only adjust insulin but also maintain good health for the patients. This section presents some of the TCM remedies to treat diabetes. As mentioned, diabetic patients are treated by lifestyle intervention and insulin therapy according to their diabetic status. The prevalence of diabetes and its complications leads to the requirement of treatment and care plan. Guidelines for T2D treatment indicated the following primary areas: lifestyle improvement which involves at least two and half hours of physical operations every week, dietary plan which decreases the fat intake, and weight management which requires weight loss approximately 7% of the baseline weight; cardiovascular risk factor reduction by managing blood pressure, cholesterol level, control smoking status, hypertension; and blood glucose management such as mono-therapy methods using oral medications to reduce A1c levels (Ripsin, Kang, & Urban, 2009). Self-monitoring of blood glucose levels for T2D treatment is also suggested. The self-monitoring of blood glucose method is recommended because it could enhance the patients’ self-consciousness of managing their diabetic status and require greater behaviours, responsibilities and efforts. Besides, this method is cost-effective in long term for diabetic complications treatment (Szymborska-Kajaneka, Psureka, Heseb, & Strojek, 2009). Another related study recommended that for T2D patients who are using insulin, self-monitoring of blood glucose should be carried out daily at least three times; and for patients without insulin usage the frequency of blood glucose self-monitoring should be adjusted individually (Varanauskiene, 2008). Both studies indicate that there have been controversies whether self-monitoring of blood glucose is useful for T2D patients without insulin treatment. We recommend traditional Chinese medicine (TCM) as the major medicine for treating diabetes according to a report of natural Chinese medicines (Li, Zheng, Bukuru, & Kimpe, 2004) which indicates the results from many cases in various research and medical activities.

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A technique for ranking friendship closeness in social networking services

- Sun, Zhaohao, Yearwood, John, Firmin, Sally

Authors: Sun, Zhaohao , Yearwood, John , Firmin, Sally
Date: 2013
Type: Text , Conference paper
Relation: 24th Australasian Conference on Information Systems (ACIS) p. 1-9
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Description: The concept of friend and friendship are critical to both theoretical and empirical studies of social relations, social media and social networks. Measuring the closeness among friends is a big issue for developing online social networking services (SNS) such as Facebook. This paper will address this issue by proposing a technique for ranking friendship closeness in SNS. The technique consists of an algorithm for ranking need-driven friendship closeness and an algorithm for behaviour-based friendship closeness in online social networking sites. The former is based on Maslow’s hierarchy of needs, while the latter is based on behaviours of users on Facebook and TOPSIS. Examples provided illustrate the viability of the proposed algorithms. The research in this paper shows that ranking friendship closeness will facilitate understanding of needs and behaviours of friends and of friendships in SNS. The proposed approach will facilitate research and development of social media, social commerce, social networks, and SN

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Understanding victims of identity theft: A grounded theory approach

- Turville, Kylie, Firmin, Sally, Yearwood, John, Miller, Charlynn

Authors: Turville, Kylie , Firmin, Sally , Yearwood, John , Miller, Charlynn
Date: 2010
Type: Text , Conference paper
Relation: 5th International Conference on Qualitative Research in IT and IT in Qualitative Research, QualIT 2010
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Description: Being a victim of identity theft can be a devastating and life-changing event. Once the victim discovers the misuse they need to begin the process of recovery. For the "lucky" victims this may take only a couple of phone calls and a small amount of time; however, some victims may experience difficulties for many year. In order to recover, victims of crime require support and assistance; however, within Australia this support is sadly lacking. In order to identify the issues currently faced by victims of identity theft as they work through the recovery process, a Grounded Theory methodology was identified as most appropriate. This paper provides a brief overview of the history of the research project; a brief introduction of grounded theory with a focus on preconceived ideas and their implications; and a description of the research project currently being undertaken. A discussion of some issues experienced when using grounded theory within an IT department with very little experience of qualitative research will be provided, along with some preliminary results.
Description: E1

A strategic perspective on management intelligent systems

- Sun, Zhaohao, Firmin, Sally

Authors: Sun, Zhaohao , Firmin, Sally
Date: 2012
Type: Text , Book chapter
Relation: Management Intelligent Systems : First International Symposium p. 3-14
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Description: Management intelligent systems (MIS) is a new paradigm integrating management with intelligent systems. What are the core components of MIS? What are intelligent systems for management? How can management integrate with intelligent systems? All these questions remain open in an MIS context. This article addresses these issues by examining MIS from a strategic perspective. More specifically, this article first examines management in information systems, management for intelligent systems and intelligent systems for management. Then this article provides a strategic model for MIS encompassing core components of MIS, through integrating main management functions with intelligent systems taking into account decision making of managers in organizations. The approach proposed in this article will facilitate the research and development of MIS, management and intelligent systems and information systems. © 2012 Springer-Verlag.

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Human-aligned artificial intelligence is a multiobjective problem

- Vamplew, Peter, Dazeley, Richard, Foale, Cameron, Firmin, Sally, Mummery, Jane

Authors: Vamplew, Peter , Dazeley, Richard , Foale, Cameron , Firmin, Sally , Mummery, Jane
Date: 2018
Type: Text , Journal article
Relation: Ethics and Information Technology Vol. 20, no. 1 (2018), p. 27-40
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Description: As the capabilities of artificial intelligence (AI) systems improve, it becomes important to constrain their actions to ensure their behaviour remains beneficial to humanity. A variety of ethical, legal and safety-based frameworks have been proposed as a basis for designing these constraints. Despite their variations, these frameworks share the common characteristic that decision-making must consider multiple potentially conflicting factors. We demonstrate that these alignment frameworks can be represented as utility functions, but that the widely used Maximum Expected Utility (MEU) paradigm provides insufficient support for such multiobjective decision-making. We show that a Multiobjective Maximum Expected Utility paradigm based on the combination of vector utilities and non-linear action–selection can overcome many of the issues which limit MEU’s effectiveness in implementing aligned AI. We examine existing approaches to multiobjective AI, and identify how these can contribute to the development of human-aligned intelligent agents. © 2017, Springer Science+Business Media B.V.

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“Undoing” Gender: how the School of Science, Engineering and Information Technology SEIT Women’s group works across university and community lines to promote inclusive STEM

- Goriss-Hunter, Anitra, Echter, Adele, Firmin, Sally, Oseni, Taiwa

Authors: Goriss-Hunter, Anitra , Echter, Adele , Firmin, Sally , Oseni, Taiwa
Date: 2018
Type: Text , Journal article
Relation: Studies in Adult Education Vol. 24, no. 3 (2018), p. 3-9
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Description: Research on gender and education in industrialised and developing countries suggests that schools and universities are sites of ‘doing’ rather than ‘undoing’ gender. Deutsch (2007) contends that ‘doing gender’ refers to social interactions that reproduce conventional and limiting notions of gender construction and that ‘undoing gender’ refers to social interactions that reduce gender difference and open up other possibilities. In this paper we consider how educational institutions can be strategic sites of influence in undoing gender and we investigate some ways that gender is ‘undone’ through the example of the work of the Science, Engineering and Information Technology Women’s Group (SEITWG) located in the Faculty of Science and Technology at Federation University Australia. For this purpose, a self-study methodology understood as a professional reflection was used. The paper explores how the informal coalition of SEITWG works as ‘wilful subjects’, on the one hand, coming up against some of the ‘brick walls’ of dominant discourse that attempt to limit women’s participation in STEMM (science, technology, engineering, mathematics, and medicine). On the other hand, SEITWG attempts to move beyond the restrictions of conventional gender narratives to encourage more women to participate in STEMM by foregrounding the presence of women already active in the area; mentoring women students and staff; supporting a range of their colleagues’ endeavours to research and teach for inclusion; embedding gender analysis into the curriculum; and promoting workplace cultural change.

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Business analytics-based enterprise information systems

- Sun, Zhaohao, Strang, Kenneth, Firmin, Sally

Authors: Sun, Zhaohao , Strang, Kenneth , Firmin, Sally
Date: 2017
Type: Text , Journal article
Relation: Journal of Computer Information Systems Vol. 57, no. 2 (2017), p. 169-178
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Description: Big data analytics and business analytics are a disruptive technology and innovative solution for enterprise development. However, what is the relationship between business analytics, big data analytics, and enterprise information systems (EIS)? How can business analytics enhance the development of EIS? How can analytics be incorporated into EIS? These are still big issues. This article addresses these three issues by proposing ontology of business analytics, presenting an analytics service-oriented architecture (ASOA) and applying ASOA to EIS, where our surveyed data analysis showed that the proposed ASOA is viable for developing EIS. This article then examines incorporation of business analytics into EIS through proposing a model for business analytics service-based EIS, or ASEIS for short. The proposed approach in this article might facilitate the research and development of EIS, business analytics, big data analytics, and business intelligence.

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Discovery of small group interactions and performance from project emails

- Ivkovic, Sasha, Oseni, Taiwo, Chadhar, Mehmood, Firmin, Sally

Authors: Ivkovic, Sasha , Oseni, Taiwo , Chadhar, Mehmood , Firmin, Sally
Date: 2020
Type: Text , Conference paper
Relation: 24th Pacific Asia Conference on Information Systems: Information Systems (IS) for the Future, PACIS 2020
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Description: Despite latest advances in small group research, discovery of group interactions and performance from analysis of small group communication, such as project emails, is still minimally represented. This paper presents a novel approach of studying small groups through analysis of the participants' emails sent to the project manager. We examined 1,105 email messages from managers' email in-boxes across five distinct ICT projects from the personal, social, collaborative, and engaging perspective of the email senders and link the findings to group performance. The study provides theoretical evidence that analysis of incoming communication from project managers' email in-box can be used to measure a group's success. For project managers the approach has the potential to be highly beneficial for monitoring of indicators for the state of project health. © Proceedings of the 24th Pacific Asia Conference on Information Systems: Information Systems (IS) for the Future, PACIS 2020. All rights reserved.

Communication metrics extracted from project managers' email in-box

- Ivkovic, Sasha, Firmin, Sally, Oseni, Taiwo, Chadhar, Mehmood

Authors: Ivkovic, Sasha , Firmin, Sally , Oseni, Taiwo , Chadhar, Mehmood
Date: 2018
Type: Text , Conference paper
Relation: 22nd Pacific Asia Conference on Information Systems - Opportunities and Challenges for the Digitized Society: Are We Ready?, PACIS 2018, Yokohama
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Description: Project managers' email in-boxes often contain hundreds of emails. Analysis of this incoming communication is most likely to provide potentially useful information about team members, their activities and their experiences while performing these activities. However, a project manager who wants to analyze indicators for the state of the project based on stored emails, faces the challenge of how to link semi-structured information on common concepts. Through measurable characteristics of inter-personal communication covering both factual (technical) and personal (human) factors extracted from observations and analysis of "communication" and "communication content", this paper presents a novel approach to application of "communication metrics". To increase project managers' competencies in decoding communication records from their email in-box we focus on "communication metrics" which enables identification of features that might negatively affect progress of the project, the project manager and team members. This in turn provides significant insights into indicators for the state of project health. © PACIS 2018.

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Organisational learning with SaaS CRM – A case study of higher education

- Oseni, Taiwo, Chadhar, Mehmood, Ivkovic, Sasha, Firmin, Sally

Authors: Oseni, Taiwo , Chadhar, Mehmood , Ivkovic, Sasha , Firmin, Sally
Date: 2018
Type: Text , Conference proceedings
Relation: Australasian Conference on Information Systems ; Sydney ; 2018 published in Australasian Conference on Information Systems 2018.
Relation: http://creativecommons.org/licenses/by-nc-nd/4.0
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Description: Customer Relationship Management (CRM) generally has a reputation as a technology that does not live up to its over-inflated expectations. Yet, implementations in higher education remain on the rise. Higher Education institutions (HEIs) are embracing cloud-based CRM systems to upsurge performance, encourage better management practices, and enhance their relationship with staff and students. CRM success however relies heavily on an adaptive organisational learning (OL) process upon which proactive decisions can be made. This paper emphasises that committed learning in post-implementation use is paramount to attaining further understanding of the capabilities, features and functionality of the CRM. Investigating how SaaS CRM usage reflect an organisation’s learning in a Higher Education context, the paper presents theoretical and practical contributions in a framework for effective SaaS CRM utilisation, and recommends a continuous cycle of exploration-exploitation-exploration. Yet the reality is that organisations explore, exploit, and then stop exploring.

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Integrating online social networks with e-Commerce : A CBR approach

- Sun, Zhaohao, Firmin, Sally, Yearwood, John

Authors: Sun, Zhaohao , Firmin, Sally , Yearwood, John
Date: 2012
Type: Text , Conference proceedings
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Description: Integrating online social networks (OSN) with e-commerce is a part of Enterprise 2.0 and social media and is of significance for development of e-commerce and online social networking services. However, how to integrate online social networks including Facebook with e-commerce is still a big issue for companies. Case based reasoning (CBR) has a number of successful applications in e-commerce and web services. This article examines how to integrate OSN with e-commerce, how to integrate CBR with e-commerce and how to integrate CBR with OSN. This article also proposes a CBR architecture for integrating online social networks with e-commerce using CBR as an intelligent intermediary. One of the research findings indicates that the principle of CBR is a useful marketing strategy for integrating e-commerce and OSN. The approach proposed in this research will facilitate the development of e-commerce, Enterprise 3.0 and online social networking services. Sun, Firmin, & Yearwood © 2012.
Description: 2003010901

Gestalt based evaluation of health information diagrams

- Sharma, Vishakha, Stranieri, Andrew, Burstein, Frada, Warren, Jim, Firmin, Sally

Authors: Sharma, Vishakha , Stranieri, Andrew , Burstein, Frada , Warren, Jim , Firmin, Sally
Date: 2020
Type: Text , Conference paper
Relation: 24th International Conference Information Visualisation, IV 2020 Vol. 2020-September, p. 195-201
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Description: Diagrams for four different health care settings have been proposed: Snapshot Diagram, Diagnosis Diagram, Strength of Evidence Diagram and Patient Pathway Diagram The availability of large amount of digital health care data and potential to utilize its benefits led to the development of these diagrams. This paper presents an analysis of the diagrams based on the selection of a subset of Gestalt principles deemed relevant for each diagram. Although Gestalt and human-computer interaction principles are advanced to apply to all diagrams or user interfaces, in practice a sub-set of principles must be selected to evaluate a diagram or interface The selection of a subset of principles to use on a diagram has not been widely studied. This paper presents an approach for identifying a subset of relevant Gestalt principles tailored for each of the four diagrams advanced for health care settings. © 2020 IEEE.

Emerging point of care devices and artificial intelligence : prospects and challenges for public health

- Stranieri, Andrew, Venkatraman, Sitalakshmi, Minicz, John, Zarnegar, Armita, Firmin, Sally, Balasubramanian, Venki, Jelinek, Herbert

Authors: Stranieri, Andrew , Venkatraman, Sitalakshmi , Minicz, John , Zarnegar, Armita , Firmin, Sally , Balasubramanian, Venki , Jelinek, Herbert
Date: 2022
Type: Text , Journal article
Relation: Smart Health Vol. 24, no. (2022), p.
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Description: Risk assessments for numerous conditions can now be performed cost-effectively and accurately using emerging point of care devices coupled with machine learning algorithms. In this article, the case is advanced that point of care testing in combination with risk assessments generated with artificial intelligence algorithms, applied to the universal screening of the general public for multiple conditions at one session, represents a new kind of in-expensive screening that can lead to the early detection of disease and other public health benefits. A case study of a diabetes screening clinic in a rural area of Australia is presented to illustrate its benefits. Universal, poly-aetiological screening is shown to meet the ten World Health Organisation criteria for screening programmes. © Elsevier Inc.

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