- Title
- It takes a village to raise a family : designing desire-based community support with parents receiving a family service in south-west Ballarat
- Creator
- Goff, Rachel
- Date
- 2021
- Type
- Text; Thesis; PhD
- Identifier
- http://researchonline.federation.edu.au/vital/access/HandleResolver/1959.17/180628
- Identifier
- vital:15774
- Abstract
- In Victoria, Australia, the family services system is characterised by high referral rates and ongoing challenges to meet the needs of families who are experiencing risks and vulnerabilities. These issues are demonstrating the fact that there is a need to strengthen the level of community support that is being provided to children and their families prior to the escalation of their circumstances. Although the current neoliberal family services system has a key policy priority of reducing and managing family risk and vulnerability, it is neglecting to account for what families no longer want or are yet to experience. This is a shortcoming that the research study that is the subject of this thesis has addressed. In the context of a place-based, government–industry–university collaboration, this research study used a human-centred design methodology to engage with eight parents who were living in the south-west region of Ballarat, Victoria – an area characterised by socio-spatial disadvantage – and receiving a family service. This research study collected data over two phases of investigation. First, it explored the parents’ conceptualisations and experiences of community support in semi-structured interviews. Second, in a design workshop and post-workshop feedback and review interviews, it examined their views, priorities and recommendations for how their self-defined communities might support them in ways that would meet their own and their families’ needs. The research study found that parents conceptualise and experience community support as primarily informal, relational and bound to interpersonal characteristics such as reciprocity, trust, connection and belonging. It also found that their key priorities were supporting their children’s needs, their growing minds and their social skills, as well as bringing people together to promote equality. The parents who participated in this study proposed four recommendations: address the systemic constraints that are impacting on social cohesion; provide more opportunities for parents to support each other; provide non-judgemental and tailored services that can be accessed as a last resort; and enable greater self-determination, equality, trust and safety. These recommendations indicate that parents do not view community support as synonymous with risk and vulnerability; rather, they consider such support enables transformative change to occur in spite of it. Therefore, this research study has provided an understanding of the support that Victorian families want from their communities and has indicated that the paradigms that underpin the family services system are potentially incompatible with parents’ needs and desires.; Doctor of Philosophy
- Publisher
- Federation University Australia
- Rights
- All metadata describing materials held in, or linked to, the repository is freely available under a CC0 licence
- Rights
- Copyright Rachel Goff
- Rights
- Open Access
- Subject
- Community support,; Lived Experience; Child Welfare; Social Work Research; Family Services; Risk; Vulnerability; Human-Centered Design; Desire-Based Research; Victoria; Neoliberalism; Social Policy; Place-Based Approach; Collective Impact; Qualitative Research; Design Thinking
- Full Text
- Thesis Supervisor
- Sadowski, Christina
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| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
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