Editorial: Challenges for health professionals in working with consumers in partnership
- Authors: Wellard, Sally
- Date: 2007
- Type: Text , Journal article
- Relation: Journal of Clinical Nursing Vol. 16, no. 11C (2007), p. 245-246
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- Description: C1
- Description: 2003002996
Hearing what older consumers say about participation in their care
- Authors: Penney, Wendy , Wellard, Sally
- Date: 2007
- Type: Text , Journal article
- Relation: International Journal of Nursing Practice Vol. 13, no. (2007), p. 61-68
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- Description: A study exploring older people's participation in their care in acute hospital settings reveals both consumers' and nurses' views of participation. Using a critical ethnographic design, data were collected through participant observation and interviews from consumers in acute care settings who were over 70 years old and nurses who were caring from them. Thematic analysis identified that older people equated participation with being independent. Importantly, consumers highlighted the complexity of the notion of participation when describing situations where they were unable to participate in their own care. The difficulties in communicating with health professionals and an inability to administer their own medications in inpatient settings were identified as barriers to participation. Understanding what consumers believe participation means provides a starting point for developing meaningful partnerships between health professionals and people receiving care.
- Description: C1
- Description: 2003002538
Consumer participation in acute care settings : An Australian experience
- Authors: Wellard, Sally , Lillibridge, Jennifer , Beanland, Chris , Lewis, Michele
- Date: 2003
- Type: Text , Journal article
- Relation: International journal of nursing practice Vol. 9, no. 4 (2003), p. 255-260
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- Description: Consumer partnerships have been embraced as an important component of building high quality health care services. While nurses have the greatest contact with clients in hospital, little is known of their views about consumer participation or how they facilitate that participation at the bedside. Using focus group interviews and participant observation methods, this project explored nurses' approaches to working with consumers to support their participation in health care delivery. Findings indicate a sharp contrast between the ideas that nurses expressed and the actions observed in practice. It was clear from the interviews that nurses had adopted the rhetoric surrounding consumer participation, yet observational data revealed nursing practices that excluded active participation by consumers. Factors influencing nurses' facilitation of consumer participation were identified as the division of nursing labour in the setting, limited communication between nurses and patients and environmental constraints.
- Description: C1
- Description: 2003000409