A technique for ranking friendship closeness in social networking services
- Authors: Sun, Zhaohao , Yearwood, John , Firmin, Sally
- Date: 2013
- Type: Text , Conference paper
- Relation: 24th Australasian Conference on Information Systems (ACIS) p. 1-9
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- Description: The concept of friend and friendship are critical to both theoretical and empirical studies of social relations, social media and social networks. Measuring the closeness among friends is a big issue for developing online social networking services (SNS) such as Facebook. This paper will address this issue by proposing a technique for ranking friendship closeness in SNS. The technique consists of an algorithm for ranking need-driven friendship closeness and an algorithm for behaviour-based friendship closeness in online social networking sites. The former is based on Maslow’s hierarchy of needs, while the latter is based on behaviours of users on Facebook and TOPSIS. Examples provided illustrate the viability of the proposed algorithms. The research in this paper shows that ranking friendship closeness will facilitate understanding of needs and behaviours of friends and of friendships in SNS. The proposed approach will facilitate research and development of social media, social commerce, social networks, and SN
Integrating online social networks with e-Commerce : A CBR approach
- Authors: Sun, Zhaohao , Firmin, Sally , Yearwood, John
- Date: 2012
- Type: Text , Conference proceedings
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- Description: Integrating online social networks (OSN) with e-commerce is a part of Enterprise 2.0 and social media and is of significance for development of e-commerce and online social networking services. However, how to integrate online social networks including Facebook with e-commerce is still a big issue for companies. Case based reasoning (CBR) has a number of successful applications in e-commerce and web services. This article examines how to integrate OSN with e-commerce, how to integrate CBR with e-commerce and how to integrate CBR with OSN. This article also proposes a CBR architecture for integrating online social networks with e-commerce using CBR as an intelligent intermediary. One of the research findings indicates that the principle of CBR is a useful marketing strategy for integrating e-commerce and OSN. The approach proposed in this research will facilitate the development of e-commerce, Enterprise 3.0 and online social networking services. Sun, Firmin, & Yearwood © 2012.
- Description: 2003010901
Understanding victims of identity theft: A grounded theory approach
- Authors: Turville, Kylie , Firmin, Sally , Yearwood, John , Miller, Charlynn
- Date: 2010
- Type: Text , Conference paper
- Relation: 5th International Conference on Qualitative Research in IT and IT in Qualitative Research, QualIT 2010
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- Description: Being a victim of identity theft can be a devastating and life-changing event. Once the victim discovers the misuse they need to begin the process of recovery. For the "lucky" victims this may take only a couple of phone calls and a small amount of time; however, some victims may experience difficulties for many year. In order to recover, victims of crime require support and assistance; however, within Australia this support is sadly lacking. In order to identify the issues currently faced by victims of identity theft as they work through the recovery process, a Grounded Theory methodology was identified as most appropriate. This paper provides a brief overview of the history of the research project; a brief introduction of grounded theory with a focus on preconceived ideas and their implications; and a description of the research project currently being undertaken. A discussion of some issues experienced when using grounded theory within an IT department with very little experience of qualitative research will be provided, along with some preliminary results.
- Description: E1