Description:
This article reports the outcomes of a study on the nature of the change process when a regional tourism network seeks to adopt e-commerce. The study builds on Rogers' seminal work on the diffusion of innovations and makes a unique contribution to existing ICT diffusion studies by its focus on the nature of the network links and by its application of an action-oriented methodology to untangle the effects of the embedded network structure. The study suggests a strong relationship between diffusion and network positioning, both in terms of place (status and position in the network) and space (the geographic make-up of the network). Diffusion additionally hinged on network cohesion and actors' trust in and engagement with the network.
Description:
This article reports the outcomes of a study on the nature of the change process when a regional tourism network seeks to adopt e-commerce. The study builds on Rogers' seminal work on the diffusion of innovations and makes a unique contribution to existing ICT diffusion studies by its focus on the nature of the network links and by its application of an action-oriented methodology to untangle the effects of the embedded network structure. The study suggests a strong relationship between diffusion and network positioning, both in terms of place (status and position in the network) and space (the geographic make-up of the network). Diffusion additionally hinged on network cohesion and actors' trust in and engagement with the network.
Description:
Over the last decade there has been considerable interest and activity in clustering and the concomitant link to regional development. In the world economy small and medium enterprises (SMEs) are now recognised as playing a pivotal role in regional economic sustainability and growth, yet there is relatively little research that examines SME clustering processes, and in particular the nature of knowledge creation in local/regional SME networks. This paper discusses the topic of small business clustering and local network knowledge transfer. It outlines some of the key literature on clustering within a regional development context and discusses the implications on industry and place vis-à-vis regional cluster learning, knowledge creation and innovation. To illustrate SME clustering and knowledge transfer issues, the paper briefly highlights three regional Australian small business clustering studies. The paper concludes with some future directions for SME clustering in terms of policy, industry and place.
Description:
Over the last decade there has been considerable interest and activity in clustering and the concomitant link to regional development. In the world economy small and medium enterprises (SMEs) are now recognised as playing a pivotal role in regional economic sustainability and growth, yet there is relatively little research that examines SME clustering processes, and in particular the nature of knowledge creation in local/regional SME networks. This paper discusses the topic of small business clustering and local network knowledge transfer. It outlines some of the key literature on clustering within a regional development context and discusses the implications on industry and place vis-à-vis regional cluster learning, knowledge creation and innovation. To illustrate SME clustering and knowledge transfer issues, the paper briefly highlights three regional Australian small business clustering studies. The paper concludes with some future directions for SME clustering in terms of policy, industry and place.
Description:
To date, most research into the implications of the Internet for small and medium size enterprises (SMEs) has focused on individual business barriers to information and communication technologies (ICT) and e-business adoption. Such research has shown that SMEs tend to be time and resource-poor, with their size being their main disadvantage vis-à-vis ICT adoption. Government intervention designed to overcome such barriers and facilitate adoption of ICT has not markedly increased the uptake of e-business by SMEs. In this discussion paper, the authors posit that the current approach to ICT adoption interventions fail to take into account the incremental nature of the SMEs e-business learning processes. An incremental learning model adapted from Earl (2000) is presented that positions ICT adoption as an evolutionary process and stresses the need for continuous learning and change. To help small business owners articulate, value and meet their evolving e-business needs, the authors suggest that ICT adoption strategies should focus on facilitating not only the acquisition of skills and knowledge, but also the development of e-business networks which underpin the SME ICT adoption process.
Description:
To date, most research into the implications of the Internet for small and medium size enterprises (SMEs) has focused on individual business barriers to information and communication technologies (ICT) and e-business adoption. Such research has shown that SMEs tend to be time and resource-poor, with their size being their main disadvantage vis-à-vis ICT adoption. Government intervention designed to overcome such barriers and facilitate adoption of ICT has not markedly increased the uptake of e-business by SMEs. In this discussion paper, the authors posit that the current approach to ICT adoption interventions fail to take into account the incremental nature of the SMEs e-business learning processes. An incremental learning model adapted from Earl (2000) is presented that positions ICT adoption as an evolutionary process and stresses the need for continuous learning and change. To help small business owners articulate, value and meet their evolving e-business needs, the authors suggest that ICT adoption strategies should focus on facilitating not only the acquisition of skills and knowledge, but also the development of e-business networks which underpin the SME ICT adoption process.
Description:
In difficult times business operators are looking for clever and affordable ways to grow their enterprises. This paper seeks to make a contribution to a better understanding of proactive environmental and innovation strategies for SMEs and the interaction between demand and supply towards sustainable and innovative business practices. The paper discusses the combined outcomes of the exit survey of a greening small business 2008 pilot program and the entry survey for the 2009 online training and networking version of the program, which fuses environmental, business and ICT- enabled skilling to enhance both SME entrepreneurship and innovation. The study suggests that SME business sustainability cannot be reduced to an oversimplified business case and that pro-environmental strategy adoption and behaviour, and particularly behavioural change, is highly complex. The outcomes of this research are expected to contribute to good practice in environmental and innovation skilling for SMEs, especially skilling that differentiates between supply and demand side skilling and brings together the two sides in a proactive resource acquisition, knowledge transfer and networking environment.
Description:
In difficult times business operators are looking for clever and affordable ways to grow their enterprises. This paper seeks to make a contribution to a better understanding of proactive environmental and innovation strategies for SMEs and the interaction between demand and supply towards sustainable and innovative business practices. The paper discusses the combined outcomes of the exit survey of a greening small business 2008 pilot program and the entry survey for the 2009 online training and networking version of the program, which fuses environmental, business and ICT- enabled skilling to enhance both SME entrepreneurship and innovation. The study suggests that SME business sustainability cannot be reduced to an oversimplified business case and that pro-environmental strategy adoption and behaviour, and particularly behavioural change, is highly complex. The outcomes of this research are expected to contribute to good practice in environmental and innovation skilling for SMEs, especially skilling that differentiates between supply and demand side skilling and brings together the two sides in a proactive resource acquisition, knowledge transfer and networking environment.
Description:
The Internet and portability of technologies are changing the way we are doing business. Electronic business and commerce (e-commerce) platforms purportedly provide companies of all sizes with opportunities for economies of scale, process efficiencies and mechanisms for electronic advertising, retailing, trading and transaction. Australian small and medium size enterprises (SME) have, however, been reluctant to embrace information and communication technologies (ICT) and e-commerce because they fail to see the value of such tools. While SME are still coming to terms with core ICT adoption and strategic e-commerce directions, individual SME connectivity and e-commerce adoption inertia has been upstaged by collaborative network trends. Competitive advantage is becoming embedded in collaboration, networking and (virtual) clustering. This paper discusses the pathways towards online collaboration that address both industry or network needs and the capabilities, needs and attitudes of individual SME.
Description:
The Internet and portability of technologies are changing the way we are doing business. Electronic business and commerce (e-commerce) platforms purportedly provide companies of all sizes with opportunities for economies of scale, process efficiencies and mechanisms for electronic advertising, retailing, trading and transaction. Australian small and medium size enterprises (SME) have, however, been reluctant to embrace information and communication technologies (ICT) and e-commerce because they fail to see the value of such tools. While SME are still coming to terms with core ICT adoption and strategic e-commerce directions, individual SME connectivity and e-commerce adoption inertia has been upstaged by collaborative network trends. Competitive advantage is becoming embedded in collaboration, networking and (virtual) clustering. This paper discusses the pathways towards online collaboration that address both industry or network needs and the capabilities, needs and attitudes of individual SME.
Description:
This encyclopedia provides a thorough examination of concepts, technologies, policies, training, and applications of ICT in support of economic and regional developments around the globe.
Description:
This encyclopedia provides a thorough examination of concepts, technologies, policies, training, and applications of ICT in support of economic and regional developments around the globe.
Description:
With the rise of globalisation, technological innovation, diffusion of information via the Internet, and related changes in business values and beliefs, countries, regions, governments and institutions everywhere are facing changing conditions for competitive advantage (Pfeffer & Sutton, 2000). Globalisation allows companies of all sizes, even micro and small and medium size enterprises (SME) which were once unable to compete with larger firms, to participate in new markets and reduce costs. Deregulated markets allow for more competition as well as better product offering and prices for small businesses.
Description:
With the rise of globalisation, technological innovation, diffusion of information via the Internet, and related changes in business values and beliefs, countries, regions, governments and institutions everywhere are facing changing conditions for competitive advantage (Pfeffer & Sutton, 2000). Globalisation allows companies of all sizes, even micro and small and medium size enterprises (SME) which were once unable to compete with larger firms, to participate in new markets and reduce costs. Deregulated markets allow for more competition as well as better product offering and prices for small businesses.
Description:
Networks, knowledge, and relationships have become crucial assets to business survival in the new economy. Research indicates that network building is a major new source of competitive advantage and an essential regional and indeed global management requirement. Because regional policies encourage interfirm alliances and the development of regional economic communities, the fostering of a culture of connectivity, networking, learning, and trust between regional Australian small and medium- size tourism enterprises (SMTEs) may offer a potential solution to the possible loss of competitive advantage for Australian tourism enterprises. It is suggested that SMTEs would benefit from increased information flow through regional networking and cooperative e-marketing campaigns to enhance market visibility, global positioning, and strategic leverage in the new economy.
Description:
Networks, knowledge, and relationships have become crucial assets to business survival in the new economy. Research indicates that network building is a major new source of competitive advantage and an essential regional and indeed global management requirement. Because regional policies encourage interfirm alliances and the development of regional economic communities, the fostering of a culture of connectivity, networking, learning, and trust between regional Australian small and medium- size tourism enterprises (SMTEs) may offer a potential solution to the possible loss of competitive advantage for Australian tourism enterprises. It is suggested that SMTEs would benefit from increased information flow through regional networking and cooperative e-marketing campaigns to enhance market visibility, global positioning, and strategic leverage in the new economy.
Description:
To make a valuable contribution to our society today, knowledge must be relevant, applicable and actionable. On the side of managers it calls for collaborative approaches to knowledge creation and knowledge transfer between their organisations and knowledge institutions. On the side of academics, it calls for engaged scholarship aimed at knowledge transfer and knowledge contribution to the practical know-how of managers and organisations. Action researchers have long advocated collaborative knowledge creation processes as the way forward, despite the fact that working within an environment that aspires for knowledge to be become applicable and actionable can be complex and challenging. This paper discusses actionable research methods with a focus on networks and learning in a regional development context.
Description:
To make a valuable contribution to our society today, knowledge must be relevant, applicable and actionable. On the side of managers it calls for collaborative approaches to knowledge creation and knowledge transfer between their organisations and knowledge institutions. On the side of academics, it calls for engaged scholarship aimed at knowledge transfer and knowledge contribution to the practical know-how of managers and organisations. Action researchers have long advocated collaborative knowledge creation processes as the way forward, despite the fact that working within an environment that aspires for knowledge to be become applicable and actionable can be complex and challenging. This paper discusses actionable research methods with a focus on networks and learning in a regional development context.
Description:
"This book provides a cross-disciplinary perspective on participation and governance issues in regional development - processes now regarded as essential for sustainable regional development. It brings together a group of respected social researchers from across Australia to consider these issues and places Australian regional development experiences within their broader international context."--BOOK JACKET.
Description:
This paper discusses a recently funded tourism industry capacity building pilot for micro tourism businesses in regional Australia. Skills augmentation, building destination relationships and linkages and industry-wide benchmarking are internationally recognised as leading economic drivers for economic growth in general, and the tourism industry in particular. Small and micro tourism enterprises (SME) face enormous difficulty competing with their larger counterparts. To make matters worse, many SME are often located in peripheral regions where access to skills support is limited. To date self-regulation efforts in the tourism sector have resulted in little evidence that the industry is capable of capacity building without external planning and intervention. With increasing ICT literacy of prospective customers, consumer expectations on product information are rising. In light of this development there is general agreement that SME managers of the future will need to have both business acumen and skills in information and communication technologies (ICT) if they want to exploit its full potential. SME will be lost in the marketplace unless they are assisted in the usage of the tools necessary to participate in the digital economy.
Description:
This paper discusses a recently funded tourism industry capacity building pilot for micro tourism businesses in regional Australia. Skills augmentation, building destination relationships and linkages and industry-wide benchmarking are internationally recognised as leading economic drivers for economic growth in general, and the tourism industry in particular. Small and micro tourism enterprises (SME) face enormous difficulty competing with their larger counterparts. To make matters worse, many SME are often located in peripheral regions where access to skills support is limited. To date self-regulation efforts in the tourism sector have resulted in little evidence that the industry is capable of capacity building without external planning and intervention. With increasing ICT literacy of prospective customers, consumer expectations on product information are rising. In light of this development there is general agreement that SME managers of the future will need to have both business acumen and skills in information and communication technologies (ICT) if they want to exploit its full potential. SME will be lost in the marketplace unless they are assisted in the usage of the tools necessary to participate in the digital economy.
Description:
This chapter reports on the evaluation of Clever Health, an Australian e-health project. The evaluation took place from mid-2007 through 2010 and consisted of both qualitative and quantitative approaches to capture awareness, expectations, and use of Clever Health components-which included video-conferencing for patient care, professional development, and peer support-and to compare initial perceptions and expectations to perceived changes in awareness and uptake of Clever Health components. The study found that while use of components increased at a satisfactory pace, health services and professionals struggled with change management issues, which, in turn, impacted changing work practices. Findings suggest that it is imperative to address and integrate the human factors of e-health delivery in the rollout of future e-health programs. The study proposes a robust evaluation framework for future telemedicine projects that uses a patient-centred unit of analysis and examines the costs and benefits that accrue for different stakeholders.
Description:
This chapter reports on the evaluation of Clever Health, an Australian e-health project. The evaluation took place from mid-2007 through 2010 and consisted of both qualitative and quantitative approaches to capture awareness, expectations, and use of Clever Health components-which included video-conferencing for patient care, professional development, and peer support-and to compare initial perceptions and expectations to perceived changes in awareness and uptake of Clever Health components. The study found that while use of components increased at a satisfactory pace, health services and professionals struggled with change management issues, which, in turn, impacted changing work practices. Findings suggest that it is imperative to address and integrate the human factors of e-health delivery in the rollout of future e-health programs. The study proposes a robust evaluation framework for future telemedicine projects that uses a patient-centred unit of analysis and examines the costs and benefits that accrue for different stakeholders.
Description:
In economically challenging times business operators are looking for clever and affordable ways to grow their enterprises. This paper discusses the role of women entrepreneurs’ in proactively greening their small business. The paper highlights the combined outcomes of the exit survey of a greening small business 2008 pilot program and the entry survey for the 2009 online version of the training and networking program, which fuses environmental, business and ICT-enabled skilling to enhance both SME entrepreneurship and innovation. The study suggests that while reported environmental attitudes between male and female entrepreneurs do not differ significantly, women’s motivations differ from male entrepreneurs in terms of greening their business; and women are more proactive in pursuing green networking opportunities, where they can interact with like-minded businesses, access more clients, source alternative resources and expand their green business networks.
Description:
In economically challenging times business operators are looking for clever and affordable ways to grow their enterprises. This paper discusses the role of women entrepreneurs’ in proactively greening their small business. The paper highlights the combined outcomes of the exit survey of a greening small business 2008 pilot program and the entry survey for the 2009 online version of the training and networking program, which fuses environmental, business and ICT-enabled skilling to enhance both SME entrepreneurship and innovation. The study suggests that while reported environmental attitudes between male and female entrepreneurs do not differ significantly, women’s motivations differ from male entrepreneurs in terms of greening their business; and women are more proactive in pursuing green networking opportunities, where they can interact with like-minded businesses, access more clients, source alternative resources and expand their green business networks.
Description:
Through its impact on transactions, communications and problem solving, the digital economy is increasing opportunities for business and changing the nature of how we work - this may provide an advantage to women entrepreneurs. With women entrepreneurs becoming increasingly important to the economy, there is a growing interest in understanding how to better utilise this important resource. This paper presents the results of a literature review of women’s (e) business training needs in the digital economy. The paper concludes with a discussion on providing women entrepreneurs with the meta-competencies they require to reach their full potential via gender-friendly and evidence-based training models that suits both their work and lifestyle needs.
Description:
Through its impact on transactions, communications and problem solving, the digital economy is increasing opportunities for business and changing the nature of how we work - this may provide an advantage to women entrepreneurs. With women entrepreneurs becoming increasingly important to the economy, there is a growing interest in understanding how to better utilise this important resource. This paper presents the results of a literature review of women’s (e) business training needs in the digital economy. The paper concludes with a discussion on providing women entrepreneurs with the meta-competencies they require to reach their full potential via gender-friendly and evidence-based training models that suits both their work and lifestyle needs.
Description:
Skills augmentation, through individual and collective learning, building destination relationships and network linkages through knowledge sharing and industry-wide benchmarking are internationally recognised as leading economic drivers for regional growth in general and the tourism industry in particular. The aim of this paper is to share the authors' initial insights into regional tourism industry network and capacity building via online skilling and knowledge sharing. Applying an ICT and Internet-enhanced platform for the delivery of business skills, this paper discusses an online learning pilot for micro tourism businesses in regional Australia designed to offer tourism information and skills development towards industry accreditation. While a tripartite university-government-industry partnership was successfully established to share knowledge towards regional capacity building and industry benchmarking, the authors also highlight silo politics, cultural differences, lack of leadership and lack of trust as some of the main barriers to effective and bilateral knowledge sharing towards regional industry capacity building.
Description:
Skills augmentation, through individual and collective learning, building destination relationships and network linkages through knowledge sharing and industry-wide benchmarking are internationally recognised as leading economic drivers for regional growth in general and the tourism industry in particular. The aim of this paper is to share the authors' initial insights into regional tourism industry network and capacity building via online skilling and knowledge sharing. Applying an ICT and Internet-enhanced platform for the delivery of business skills, this paper discusses an online learning pilot for micro tourism businesses in regional Australia designed to offer tourism information and skills development towards industry accreditation. While a tripartite university-government-industry partnership was successfully established to share knowledge towards regional capacity building and industry benchmarking, the authors also highlight silo politics, cultural differences, lack of leadership and lack of trust as some of the main barriers to effective and bilateral knowledge sharing towards regional industry capacity building.