Deriving value from health 2.0 : a study of social media use in australian healthcare organizations
- Ukoha, Chukwuma, Stranieri, Andrew, Chadhar, Mehmood
- Authors: Ukoha, Chukwuma , Stranieri, Andrew , Chadhar, Mehmood
- Date: 2017
- Type: Text , Conference paper
- Relation: 21st Pacific Asia Conference on Information Systems: Societal Transformation Through IS/IT, PACIS 2017, Langkawi Island, Malaysia
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- Description: Health 2.0 is becoming increasingly ubiquitous. The features and functionalities of social media make it suitable for health-related communication. Many healthcare organizations use social media however, the value that they derive from it is unclear. At the moment, there is no consensus on how best the value derived from Health 2.0 can be measured. In order to address this problem, this study explores how Australian healthcare organizations derive value from Health 2.0, and how the derived value can be measured. It is expected that this study will make significant contributions to both theory and practice. The study will put forward a Health 2.0 value-evaluation framework, based on both the research findings, and IS literature. The outcome of this study would help healthcare organizations to understand how value is derived from Health 2.0 and how to measure it. The result of this study will also provide digital health leaders with relevant information that would enable them to make better investment decisions. Overall, the findings of this study will help healthcare organizations to design social media strategies that can yield tangible value. © PACIS 2017.
- Authors: Ukoha, Chukwuma , Stranieri, Andrew , Chadhar, Mehmood
- Date: 2017
- Type: Text , Conference paper
- Relation: 21st Pacific Asia Conference on Information Systems: Societal Transformation Through IS/IT, PACIS 2017, Langkawi Island, Malaysia
- Full Text:
- Reviewed:
- Description: Health 2.0 is becoming increasingly ubiquitous. The features and functionalities of social media make it suitable for health-related communication. Many healthcare organizations use social media however, the value that they derive from it is unclear. At the moment, there is no consensus on how best the value derived from Health 2.0 can be measured. In order to address this problem, this study explores how Australian healthcare organizations derive value from Health 2.0, and how the derived value can be measured. It is expected that this study will make significant contributions to both theory and practice. The study will put forward a Health 2.0 value-evaluation framework, based on both the research findings, and IS literature. The outcome of this study would help healthcare organizations to understand how value is derived from Health 2.0 and how to measure it. The result of this study will also provide digital health leaders with relevant information that would enable them to make better investment decisions. Overall, the findings of this study will help healthcare organizations to design social media strategies that can yield tangible value. © PACIS 2017.
Information technology and organizational learning interplay : A survey
- Malik, Saleem, Chetty, Madhu, Chadhar, Mehmood
- Authors: Malik, Saleem , Chetty, Madhu , Chadhar, Mehmood
- Date: 2018
- Type: Text , Conference proceedings
- Relation: 29th Australasian Conference on Information Systems (ACIS 2018); Sydney, Australia; 3rd December 2018 p. 1-11
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- Description: The objective of this paper is to provide a systematic review of the evolutionary trends in the research domain of information technology and organizational learning. Having surveyed various journals and key conferences between 2000 and 2018 on the topic, we observe that information technology (IT) has expanded from its general form to various contemporary information systems, e.g. knowledge organization systems, communication and collaborative systems and decision support systems. However, organization learning (OL) now essentially occurs through knowledge management activities, e.g. knowledge acquisition, storing, sharing and application of knowledge. The survey reported here not only validates the interplay of IT and OL but also reveals some important intervening factors between IT and OL, e.g. absorptive capacity, organization culture, user trust, acceptance and satisfaction that work as deterministic elements in the reciprocal relationship of IT and OL. We propose future research to explore interaction between big data analytical systems and organizational learning.
- Authors: Malik, Saleem , Chetty, Madhu , Chadhar, Mehmood
- Date: 2018
- Type: Text , Conference proceedings
- Relation: 29th Australasian Conference on Information Systems (ACIS 2018); Sydney, Australia; 3rd December 2018 p. 1-11
- Full Text:
- Reviewed:
- Description: The objective of this paper is to provide a systematic review of the evolutionary trends in the research domain of information technology and organizational learning. Having surveyed various journals and key conferences between 2000 and 2018 on the topic, we observe that information technology (IT) has expanded from its general form to various contemporary information systems, e.g. knowledge organization systems, communication and collaborative systems and decision support systems. However, organization learning (OL) now essentially occurs through knowledge management activities, e.g. knowledge acquisition, storing, sharing and application of knowledge. The survey reported here not only validates the interplay of IT and OL but also reveals some important intervening factors between IT and OL, e.g. absorptive capacity, organization culture, user trust, acceptance and satisfaction that work as deterministic elements in the reciprocal relationship of IT and OL. We propose future research to explore interaction between big data analytical systems and organizational learning.
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