Employee perception on causes and forms of conflict in the Botswana contruction industry : A comparative study between domestic-owned and Chinese-owned companies
- Authors: Moeti-Lysson, Josephine
- Date: 2016
- Type: Text , Thesis , PhD
- Full Text:
- Description: The construction industry in Botswana plays a crucial role in the economic development of the nation. While much research in this sector centres on the technical issues, especially the tender/procurement processes as they have evolved over the years, there is limited research on employment relations. This study investigates the lived experiences of employees in the Botswana construction industry in both domestic-owned and Chinese-owned companies and aims to capture „snapshots‟ of their perceptions of the causes and forms of conflict within that sector. Adopting a pragmatism research paradigm, this research employs a mixed methods research protocol to obtain quantitative and qualitative data from a sample of 632 employees. The overall results reveal that there are statistically significant differences between domestic- and Chinese-owned companies, with respect to how employees perceive income distribution, job security and managerial control as causes of conflict. The empirical results show that there is a positive relationship between employees‟ negative workplace perceptions and various forms of workplace deviant behaviours that employees use to retaliate in the event they perceive some form of unfairness, particularly in wages, job security or how managers/supervisors treat them. In domestic-owned companies there is a significant and positive association between disparity of income distribution and personal gain deviant behaviours such as theft as compared to other deviant activities against the production process including sabotage and production deviance; while in Chinese-owned companies there is a significant positive association between all forms of workplace inequities (income distribution, job security, managerial control) and all forms of conflict. This study contributes to the development of a more rigorous approach to the analysis of industrial relations conflicts in the construction industry in developing economies. This type of comparative research between domestic- and Chinese-owned companies could possibly be transferred to similar industries, such as in manufacturing and retail, where there are also a significant number of foreign-owned companies. This thesis concludes by discussing the various contributions made by this study to both academia and practitioners. It also details several recommendations for future research and for ensuring peaceful and productive employee-employer relationships in the workplace.
- Description: Doctor of Philosophy
- Authors: Moeti-Lysson, Josephine
- Date: 2016
- Type: Text , Thesis , PhD
- Full Text:
- Description: The construction industry in Botswana plays a crucial role in the economic development of the nation. While much research in this sector centres on the technical issues, especially the tender/procurement processes as they have evolved over the years, there is limited research on employment relations. This study investigates the lived experiences of employees in the Botswana construction industry in both domestic-owned and Chinese-owned companies and aims to capture „snapshots‟ of their perceptions of the causes and forms of conflict within that sector. Adopting a pragmatism research paradigm, this research employs a mixed methods research protocol to obtain quantitative and qualitative data from a sample of 632 employees. The overall results reveal that there are statistically significant differences between domestic- and Chinese-owned companies, with respect to how employees perceive income distribution, job security and managerial control as causes of conflict. The empirical results show that there is a positive relationship between employees‟ negative workplace perceptions and various forms of workplace deviant behaviours that employees use to retaliate in the event they perceive some form of unfairness, particularly in wages, job security or how managers/supervisors treat them. In domestic-owned companies there is a significant and positive association between disparity of income distribution and personal gain deviant behaviours such as theft as compared to other deviant activities against the production process including sabotage and production deviance; while in Chinese-owned companies there is a significant positive association between all forms of workplace inequities (income distribution, job security, managerial control) and all forms of conflict. This study contributes to the development of a more rigorous approach to the analysis of industrial relations conflicts in the construction industry in developing economies. This type of comparative research between domestic- and Chinese-owned companies could possibly be transferred to similar industries, such as in manufacturing and retail, where there are also a significant number of foreign-owned companies. This thesis concludes by discussing the various contributions made by this study to both academia and practitioners. It also details several recommendations for future research and for ensuring peaceful and productive employee-employer relationships in the workplace.
- Description: Doctor of Philosophy
Stakeholder priorities v industry perception : Reputations and relationships in the Australian mining industry
- Authors: Tuck, Jacqueline
- Date: 2007
- Type: Text , Conference paper
- Relation: Paper presented at 11th International Conference on Corporate Reputation, Brand, Identity and Competitiveness, BI Norwegian School of Management, Oslo, Norway : 31st May-3rd June 2007
- Full Text:
- Description: This study examines the drivers of reputation formation for mining companies and the mining industry’s perception of the drivers of reputation formation for its stakeholders’. Building on past research in stakeholder theory, corporate reputation and corporate citizenship, I argue that companies need to manage the reputations of each of their stakeholder groups. I further argue that for companies to successfully manage their reputations an understanding of the interrelationships between the various reputations held by stakeholders is required. Moreover, I argue that industry reputations, especially in the case of the mining industry, are important in the formation of corporate reputations. This paper reports on an ongoing exploratory research program which aims to develop an understanding of the relationships between mining companies and their stakeholders, and the importance of corporate citizenship polices to reputation and hence to corporate sustainability. The findings of the first stage of this research, the results of a Delphi study into the drivers of reputation for mining companies are reported. This study was undertaken to provide an understanding of the drivers of reputation for a number of stakeholder groups and the perceptions held by mining companies of these drivers for their stakeholder groups. Results indicate that drivers vary between stakeholder groups, that in the case of drivers common to a number of stakeholder groups they may vary in their importance across groups, and that there may exist a divergence between industry’s perception and stakeholder priorities. These results further the understanding of the relationship between corporate citizenship and reputation in the mining industry, thus assisting companies to strategically manage their corporate citizenship investments and to understand the process of innovation to meet the changing expectations of stakeholders.
- Description: 2003005183
- Authors: Tuck, Jacqueline
- Date: 2007
- Type: Text , Conference paper
- Relation: Paper presented at 11th International Conference on Corporate Reputation, Brand, Identity and Competitiveness, BI Norwegian School of Management, Oslo, Norway : 31st May-3rd June 2007
- Full Text:
- Description: This study examines the drivers of reputation formation for mining companies and the mining industry’s perception of the drivers of reputation formation for its stakeholders’. Building on past research in stakeholder theory, corporate reputation and corporate citizenship, I argue that companies need to manage the reputations of each of their stakeholder groups. I further argue that for companies to successfully manage their reputations an understanding of the interrelationships between the various reputations held by stakeholders is required. Moreover, I argue that industry reputations, especially in the case of the mining industry, are important in the formation of corporate reputations. This paper reports on an ongoing exploratory research program which aims to develop an understanding of the relationships between mining companies and their stakeholders, and the importance of corporate citizenship polices to reputation and hence to corporate sustainability. The findings of the first stage of this research, the results of a Delphi study into the drivers of reputation for mining companies are reported. This study was undertaken to provide an understanding of the drivers of reputation for a number of stakeholder groups and the perceptions held by mining companies of these drivers for their stakeholder groups. Results indicate that drivers vary between stakeholder groups, that in the case of drivers common to a number of stakeholder groups they may vary in their importance across groups, and that there may exist a divergence between industry’s perception and stakeholder priorities. These results further the understanding of the relationship between corporate citizenship and reputation in the mining industry, thus assisting companies to strategically manage their corporate citizenship investments and to understand the process of innovation to meet the changing expectations of stakeholders.
- Description: 2003005183
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