Differences in personality and the sharing of managerial tacit knowledge: an empirical analysis of public sector managers in Malaysia
- Abdul Manaf, Halimah, Harvey, William, Armstrong, Steven, Lawton, Alan
- Authors: Abdul Manaf, Halimah , Harvey, William , Armstrong, Steven , Lawton, Alan
- Date: 2020
- Type: Text , Journal article
- Relation: Journal of Knowledge Management Vol. 24, no. 5 (2020), p. 1177-1199
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- Description: Purpose: This study aims to identify differences in knowledge-sharing mechanisms and personality among expert, typical and novice managers within the Malaysian public sector. Strengthening knowledge sharing function is essential for enabling public institutions around the world to be more productive. Design/methodology/approach: This quantitative study involves 308 employees from management and professional groups within 98 local authorities in the Malaysian local government. Stratified random sampling techniques were used and the sampling frame comprised 1,000 staff using postal surveys. Data analyses were carried out using analysis of variance and correlations to test the research hypotheses. Findings: The findings reveal that expert managers are more proactive in sharing their knowledge, particularly those with the personality traits of conscientiousness and openness. These two personality traits were also related to expert behaviours such as thoroughness, responsibility and persistence, which led to work competency and managerial success. Originality/value: This study provides theoretical insights into how managerial tacit knowledge differs and can accumulate, depending on the personality traits of middle managers. The paper shows the different mechanisms of knowledge sharing, tacit knowledge and personality among expert, typical and novice managers. Practically, this study is important for guiding senior managers in their attempts to identify the most appropriate personalities of their middle managers. This study found that the expert group was higher in conscientiousness, openness and overall personality traits compared with the typical and novice groups. The paper also highlights the value of sharing managerial tacit knowledge effectively. © 2020, Emerald Publishing Limited.
- Authors: Abdul Manaf, Halimah , Harvey, William , Armstrong, Steven , Lawton, Alan
- Date: 2020
- Type: Text , Journal article
- Relation: Journal of Knowledge Management Vol. 24, no. 5 (2020), p. 1177-1199
- Full Text:
- Reviewed:
- Description: Purpose: This study aims to identify differences in knowledge-sharing mechanisms and personality among expert, typical and novice managers within the Malaysian public sector. Strengthening knowledge sharing function is essential for enabling public institutions around the world to be more productive. Design/methodology/approach: This quantitative study involves 308 employees from management and professional groups within 98 local authorities in the Malaysian local government. Stratified random sampling techniques were used and the sampling frame comprised 1,000 staff using postal surveys. Data analyses were carried out using analysis of variance and correlations to test the research hypotheses. Findings: The findings reveal that expert managers are more proactive in sharing their knowledge, particularly those with the personality traits of conscientiousness and openness. These two personality traits were also related to expert behaviours such as thoroughness, responsibility and persistence, which led to work competency and managerial success. Originality/value: This study provides theoretical insights into how managerial tacit knowledge differs and can accumulate, depending on the personality traits of middle managers. The paper shows the different mechanisms of knowledge sharing, tacit knowledge and personality among expert, typical and novice managers. Practically, this study is important for guiding senior managers in their attempts to identify the most appropriate personalities of their middle managers. This study found that the expert group was higher in conscientiousness, openness and overall personality traits compared with the typical and novice groups. The paper also highlights the value of sharing managerial tacit knowledge effectively. © 2020, Emerald Publishing Limited.
Managerial tacit knowledge, individual performance, and the moderating role of employee personality
- Manaf, Halimah, Armstrong, Steven, Lawton, Alan, Harvey, William
- Authors: Manaf, Halimah , Armstrong, Steven , Lawton, Alan , Harvey, William
- Date: 2018
- Type: Text , Journal article
- Relation: International Journal of Public Administration Vol. 41, no. 15 (2018), p. 1258-1270
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- Description: This study investigates the relationship between knowledge-sharing mechanisms, managerial tacit knowledge, and individual performance in the Malaysian public sector. Moderation effects of employee personality on these variables were also examined. Findings from 308 Malaysian public sector managers suggest that individual performance is influenced by levels of accumulated managerial tacit knowledge (LAMTK), which were moderated by employee personality traits. The findings also show that individual performance has an impact on the effectiveness of knowledge-sharing mechanisms.
- Authors: Manaf, Halimah , Armstrong, Steven , Lawton, Alan , Harvey, William
- Date: 2018
- Type: Text , Journal article
- Relation: International Journal of Public Administration Vol. 41, no. 15 (2018), p. 1258-1270
- Full Text:
- Reviewed:
- Description: This study investigates the relationship between knowledge-sharing mechanisms, managerial tacit knowledge, and individual performance in the Malaysian public sector. Moderation effects of employee personality on these variables were also examined. Findings from 308 Malaysian public sector managers suggest that individual performance is influenced by levels of accumulated managerial tacit knowledge (LAMTK), which were moderated by employee personality traits. The findings also show that individual performance has an impact on the effectiveness of knowledge-sharing mechanisms.
Developing a regional resilience monitor
- Lawton, Alan, Valenzuela, Ernesto, Duffy, Michelle, Morgan, Damian, Joiner, Therese
- Authors: Lawton, Alan , Valenzuela, Ernesto , Duffy, Michelle , Morgan, Damian , Joiner, Therese
- Date: 2014
- Type: Text , Technical report , Research Report
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- Description: This study develops a Regional Resilience Monitor (RRM) which will enable the measurement of changes over time in a number of key dimensions for the well-being of regional Australia. Resilience is defined as the capacity of a local community to respond to, and anticipate economic, social and environmental change and to adapt, plan and transform itself for the future. Regional Resilience – in terms of health and well-being, productivity and economic growth, managing risk, and capturing opportunities for sustainable environments and human systems – has been identified as a key strategic priority for Australia, as it has been for a number of other countries. The RRM is made up of six interlocking elements that, together, form a holistic tool and provide a composite measure. These elements are: 1. Economic Health 2. Human Capital 3. Social Well-being 4. Liveability 5. Entrepreneurialism 6. Social Capital and Social Networks The first four elements can be measured using existing data and we identify those data sources. Elements 5 and 6 can be measured using a combination of existing data and, respectively, a newly developed regional entrepreneurship survey and a newly conceived social network analysis. The RRM was developed in, and for, the Latrobe Valley and the wider Gippsland region but can be ‘rolled out’ across regional Victoria as a whole and across regional Australia.
- Authors: Lawton, Alan , Valenzuela, Ernesto , Duffy, Michelle , Morgan, Damian , Joiner, Therese
- Date: 2014
- Type: Text , Technical report , Research Report
- Full Text:
- Description: This study develops a Regional Resilience Monitor (RRM) which will enable the measurement of changes over time in a number of key dimensions for the well-being of regional Australia. Resilience is defined as the capacity of a local community to respond to, and anticipate economic, social and environmental change and to adapt, plan and transform itself for the future. Regional Resilience – in terms of health and well-being, productivity and economic growth, managing risk, and capturing opportunities for sustainable environments and human systems – has been identified as a key strategic priority for Australia, as it has been for a number of other countries. The RRM is made up of six interlocking elements that, together, form a holistic tool and provide a composite measure. These elements are: 1. Economic Health 2. Human Capital 3. Social Well-being 4. Liveability 5. Entrepreneurialism 6. Social Capital and Social Networks The first four elements can be measured using existing data and we identify those data sources. Elements 5 and 6 can be measured using a combination of existing data and, respectively, a newly developed regional entrepreneurship survey and a newly conceived social network analysis. The RRM was developed in, and for, the Latrobe Valley and the wider Gippsland region but can be ‘rolled out’ across regional Victoria as a whole and across regional Australia.
The development of the Gippsland Economic Modelling Tool
- Lawton, Alan, Valenzuela, Ernesto, Duffy, Michelle, Morgan, Damian
- Authors: Lawton, Alan , Valenzuela, Ernesto , Duffy, Michelle , Morgan, Damian
- Date: 2014
- Type: Text , Technical report , Research Report
- Full Text:
- Description: This study develops a measurement tool to assess the economic health, human capital, social well-being and liveability of regional locations. The study is guided by developments in the professional literature related to measuring these four dimensions. Information was compiled from existing databases for 72 indicators used to generate four indices: Economic Health, Human Capital, Social Well-being, and Liveability. Index measures are reported for local government authority (LGAs) and Victorian State levels. The four indices provide a new quantitative tool to capture the effects from, and so reflect, economic, social and policy changes impacting across Victoria. Further application of this tool may be provided through periodic data updates over time using data captured on a national scale. The regional focus of the present study is the Latrobe Valley located in the Gippsland region of Victoria. The Latrobe Valley encompasses the LGAs of Baw Baw, Latrobe City and Wellington Shires. In addition, index values are reported for 16 towns located within the three LGAs and we include these findings as Appendix 1. For comparative purposes, the study also reports index values for the Gippsland region (comprising LGAs of Baw-Baw, Bass Coast, East Gippsland, Latrobe City, South Gippsland and Wellington Shire), the State of Victoria, and regional (non-metropolitan areas) using averages. Data were gathered for all 79 Victorian LGAs. The study results provide a measurement framework constructed from a comprehensive application of available databases. The end-product is a significant “tool” that identifies and summates enablers of economic productivity and social and community development. The tool provides evidenced-based measures to inform policy recommendations with regard to strategic intervention options and ensuing impacts on regional sustainability.
- Authors: Lawton, Alan , Valenzuela, Ernesto , Duffy, Michelle , Morgan, Damian
- Date: 2014
- Type: Text , Technical report , Research Report
- Full Text:
- Description: This study develops a measurement tool to assess the economic health, human capital, social well-being and liveability of regional locations. The study is guided by developments in the professional literature related to measuring these four dimensions. Information was compiled from existing databases for 72 indicators used to generate four indices: Economic Health, Human Capital, Social Well-being, and Liveability. Index measures are reported for local government authority (LGAs) and Victorian State levels. The four indices provide a new quantitative tool to capture the effects from, and so reflect, economic, social and policy changes impacting across Victoria. Further application of this tool may be provided through periodic data updates over time using data captured on a national scale. The regional focus of the present study is the Latrobe Valley located in the Gippsland region of Victoria. The Latrobe Valley encompasses the LGAs of Baw Baw, Latrobe City and Wellington Shires. In addition, index values are reported for 16 towns located within the three LGAs and we include these findings as Appendix 1. For comparative purposes, the study also reports index values for the Gippsland region (comprising LGAs of Baw-Baw, Bass Coast, East Gippsland, Latrobe City, South Gippsland and Wellington Shire), the State of Victoria, and regional (non-metropolitan areas) using averages. Data were gathered for all 79 Victorian LGAs. The study results provide a measurement framework constructed from a comprehensive application of available databases. The end-product is a significant “tool” that identifies and summates enablers of economic productivity and social and community development. The tool provides evidenced-based measures to inform policy recommendations with regard to strategic intervention options and ensuing impacts on regional sustainability.
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