- Title
- Client-centred case management : How much makes a difference to outcomes for homeless jobseekers?
- Creator
- Grace, Marty; Gill, Peter
- Date
- 2016
- Type
- Text; Journal article
- Identifier
- http://researchonline.federation.edu.au/vital/access/HandleResolver/1959.17/100321
- Identifier
- vital:10518
- Identifier
-
https://doi.org/10.1080/0312407x.2015.1016445
- Identifier
- ISSN:0312-407X
- Abstract
- Case management has become the predominant model for attempting to improve outcomes for young adults experiencing both homelessness and unemployment. However, there is little evidence-based knowledge about how young adults respond to case management, and how much intervention is needed to be effective. This Australian study utilised quantitative government data to investigate the effects of the amount of case management on key outcomes. With a purposive sample of 224 people aged 18-35, this study compared four different amounts of YP4 case management service received over a three-year period. Participants were categorised into four groupings depending on the number of case management contacts they received: 0-5, 6-20, 21-40, and 41-156. The findings show some significant group variations over the course of the trial in the areas of employment and accommodation. Participants who received 20 or more contacts had significantly better accommodation and employment outcomes than those who received fewer contacts.
- Publisher
- Routledge, an imprint of Taylor & Francis
- Relation
- Australian Social Work Vol. 69, no. 1 (2016), p. 11-26
- Rights
- Copyright © 2015 Australian Association of Social Workers
- Rights
- This metadata is freely available under a CCO license
- Subject
- 1607 Social Work; 1605 Policy and Administration; Homelessness; Unemployment; Case Management; Worker-Client Relationship
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