- Title
- Understanding the Barriers to Improving Occupational Health and Safety in a Medium Sized Business: “An Insider’s View”
- Creator
- Teusner, Annabel
- Date
- 2013
- Type
- Text; Thesis; PhD
- Identifier
- http://researchonline.federation.edu.au/vital/access/HandleResolver/1959.17/62989
- Identifier
- vital:6463
- Abstract
- Medium sized workplaces are often grouped with small enterprises, yet they can have unique characteristics compared to more intensively studied small and large organisations, however, these differences are often not clearly recognised. The food processing industry is often part of the small and medium sized enterprises (SME) group and has a higher rate of accidents, injury and disease compared with many other industry groups. To improve safety performance in medium enterprises (within the food processing industry), there is a need to identify the perceived barriers to improving OHS amongst managers, supervisors, and process workers. This research provides a unique insider’s point of view of a food packing room within a food manufacturing plant in Melbourne. It is a single case design study, focusing on a specific medium sized enterprise, using insider research and an ethnographic approach to gain a greater understanding of the perceived barriers to improving OHS. The first part of this research focused on understanding the safety culture of the organisation, from different hierarchical perspectives, using Hudson’s Evolution of Safety Cultures model. The second part utilised the Health Belief model to identify the barriers to improving OHS from multiple perspectives of managers, supervisors and process workers. Following the analysis of the results, five barriers were identified: (i) fragmentation of group perspectives; (ii) poor communication between and within the hierarchical groups; (iii) limited OHS training and competency; (iv) inadequate management commitment to OHS; and (v) lack of empowerment. This created tensions amongst and between the groups. However, further examination of these findings suggested a deeper reason for the difficulty in improving the OHS, which was affecting the organisation. The most significant barrier to improving OHS at this workplace was the learned helplessness that had developed over a period of time and had filtered through all hierarchical groups. A reflection on the choice of methodology (insider research) and the importance of ethical considerations and the depth of meaning that was drawn from this research has been presented in this thesis. Learned helplessness has been discussed in the context of a medium sized enterprise and its significance to the contribution to OHS literature. Recommendations have been provided in terms of addressing learned helplessness within a medium sized enterprise, by changing the way individuals think, using learned optimism. Other changes that have been presented have included organisation design, facilitating improved communication and goal setting, and the investigation into the supporting role of supply chains toward OHS initiatives.; Doctor of Philosophy
- Publisher
- Federation University Australia
- Rights
- This metadata is freely available under a CCO license
- Thesis Supervisor
- Sillitoe, Jim
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