- Title
- The development of an information systems strategic plan : An e-government perspective
- Creator
- Venkatraman, Sitalakshmi; Hughes, Stephen
- Date
- 2009
- Type
- Text; Journal article
- Identifier
- http://researchonline.federation.edu.au/vital/access/HandleResolver/1959.17/66450
- Identifier
- vital:1956
- Identifier
-
https://doi.org/10.1504/IJBEX.2009.021590
- Identifier
- ISSN:1756-0047
- Abstract
- Information and Communications Technologies (ICTs) have been playing a major role in governments across the world to improve the efficiency, effectiveness and quality of public services. However, ICT has been utilised only in a piecemeal fashion by different public sectors and, hence, many governments are keen to incorporate an integrated e-government strategy to achieve business and service excellence. This paper presents the development of an Information Systems Strategic Plan (ISSP) for a large government organisation as a case study. We discuss the evolution of an e-government strategy and examine its influence in the development of an information systems strategy within a state sector organisation in New Zealand. The findings from the case study analysis are used to measure the degree of alignment between the objectives of the e-government strategy and the organisation's ISSP strategy. We identify the challenges that face the organisation and propose a ten-point framework for the improvement of the ISSP alignment with the e-government strategy. Finally, we conclude with a summary of the outcomes of this study and the future research directions. © 2009 Inderscience Enterprises Ltd.
- Relation
- International Journal of Business Excellence Vol. 2, no. 1 (2009), p. 50-64
- Rights
- Copyright Inderscience
- Rights
- Open Access
- Rights
- This metadata is freely available under a CCO license
- Subject
- Alignment; E-government; Information systems; Information systems strategic plan
- Full Text
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