- Title
- Third party data service providers can enhance patient-provider interactions : insights from a Delphi study
- Creator
- Hashmi, Mustafa; McInnes, Angelique; Stranieri, Andrew; Sahama, Tony
- Date
- 2022
- Type
- Text; Conference paper
- Identifier
- http://researchonline.federation.edu.au/vital/access/HandleResolver/1959.17/187830
- Identifier
- vital:17145
- Identifier
-
https://doi.org/10.1145/3511616.3513119
- Identifier
- ISBN:9781450396066 (ISBN)
- Abstract
- Data sharing between financial services organisations has led to a proliferation of third party data service providers that are not parties to transactions but facilitate interactions between them by analysing, manipulating or storing data related to transactions. This has led to widespread legal, technological and sociocultural changes in that sector broadly described as Open-Banking initiatives. Third party service providers have not emerged in the healthcare sector in the same way. This study reports preliminary results of a Delphi study comprising healthcare and financial experts to explore the extent to which third party providers in healthcare is beneficial and feasible. Ensuring the quality of data service provided by third parties was seen to be a critical success factor. A causal loop model was used to describe the inter-dependent factors underpinning this factor. Further investigations to augment the model with Consumer Data Rights and validate empirically are underway. © 2022 ACM.
- Publisher
- Association for Computing Machinery
- Relation
- 2022 Australasian Computer Science Week, ACSW 2022, Virtual, Online, 14-17 February 2022, ACM International Conference Proceeding Series p. 224-228
- Rights
- All metadata describing materials held in, or linked to, the repository is freely available under a CC0 licence
- Rights
- Copyright © 2022 ACM
- Rights
- Open Access
- Subject
- Data service provider; Data sharing; Delphi study; Electronic health record; Open banking
- Full Text
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