- Title
- Defining and classifying aggression and violence in health care work
- Creator
- Hills, Danny
- Date
- 2018
- Type
- Text; Journal article
- Identifier
- http://researchonline.federation.edu.au/vital/access/HandleResolver/1959.17/166771
- Identifier
- vital:13490
- Identifier
-
https://doi.org/10.1016/j.colegn.2018.08.002
- Identifier
- ISBN:1322-7696
- Abstract
- Background: There is considerable contention in defining workplace aggression, especially in health care. This can lead to challenges in effectively researching workplace aggression, and ensuring a sound basis for developing strategies to prevent and minimise its likelihood and consequences. Aim: The aim of this discussion paper is to provide a pragmatic definition of workplace aggression, based on a contemporary conceptualisation of human aggression, followed by a discussion on key classifications of workplace aggression. Methods: The argument presented draws on theoretical and applied literature to develop a case for adopting a pragmatic definition of aggression, with key classification components. Findings and Discussion: A highly practical conceptualisation of workplace aggression differentiates two main forms – verbal or written and physical aggression – and two main source groups – internal (co-workers) and external (patients, their relatives or carers and others external to the workplace). Conclusion: Clarity and consensus on defining and classifying workplace aggression, should provide a sound and coherent basis for researchers, policy makers, clinicians and health care organisations to successfully prevent and minimise this challenging and serious work health and safety concern. © 2018 Australian College of Nursing Ltd
- Publisher
- Elsevier B.V.
- Relation
- Collegian Vol. 25, no. 6 (2018), p. 607-612
- Rights
- Copyright © 2018 Australian College of Nursing Ltd
- Rights
- Open Access
- Rights
- This metadata is freely available under a CCO license
- Subject
- 1110 Nursing; Health care; Midwifery; Nursing; Workplace aggression; Workplace violence
- Full Text
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