- Title
- A framework for ERP post-implementation amendments : A literature analysis
- Creator
- Oseni, Taiwo; Foster, Susan; Rahim, Mahbubur; Smith, Stephen Patrick
- Date
- 2017
- Type
- Text; Journal article
- Identifier
- http://researchonline.federation.edu.au/vital/access/HandleResolver/1959.17/162523
- Identifier
- vital:12659
- Identifier
-
https://doi.org/10.3127/ajis.v21i0.1268
- Identifier
- ISBN:1449-8618
- Abstract
- Post-implementation amendments to ERP systems (ERP-PIA) are of importance for advancing ERP research, but more importantly essential if ERP systems are to be used as a strategic and competitive business tool. For ease of clarity, we have adopted the term “amendments” to encompass the main forms of post implementation activities: maintenance, enhancements and upgrades. The term “amendments” is used to counteract one of the major findings from this research - the inconsistency of terms used by many authors to explain post implementation activities. This paper presents a review of the ERP post-implementation amendment literature in order to provide answers to two specific questions: first, what is the current state of research in the field of ERP-PIA; and second, what are the future research directions that need to be explored in the field of ERP-PIA. From the review, we develop a framework to identify: (a) major themes concerning ERP post-implementation amendments, (b) inherent gaps in the post-implementation amendments literature, and (c) specific areas that require further research attention influencing the uptake of amendments. Suggestions on empirical evaluation of research directions and their relevance in the extension of existing literature is presented.
- Relation
- Australasian Journal of Information Systems Vol. 21, no. (2017), p.
- Rights
- © 2017 Oseni, Foster, Maburbhir, Smith. This is an open-access article distributed under the terms of the Creative Commons Attribution-NonCommercial 3.0 Australia License, which permits non-commercial use, distribution, and reproduction in any medium, provided the original author and AJIS are credited.
- Rights
- Open Access
- Rights
- This metadata is freely available under a CCO license
- Rights
- https://creativecommons.org/licenses/by-nc/4.0/
- Subject
- 0806 Information Systems; 1503 Business and Management; Post-implementation modifications; ERP; Maintenance; Enhancements; Upgrades
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