- Title
- Exploring ERP post-implementation modifications and their influence on business process outcomes: A theory driven model
- Creator
- Oseni, Taiwo; Rahim, Mahbubur; Foster, Susan; Smith, Stephen
- Date
- 2013
- Type
- Text; Conference paper
- Identifier
- http://researchonline.federation.edu.au/vital/access/HandleResolver/1959.17/161085
- Identifier
- vital:12343
- Abstract
- The objective of this research in progress paper is to develop a theory-driven model to categorise postimplementation modifications to ERP systems and to understand the relationship between the identified categories and business process outcomes that are generated as a result of the modifications. While ERP systems can improve the efficiency, effectiveness and flexibility of business processes, the relationship between these outcomes and post-implementation modifications is not understood adequately. The model proposed here provides a theoretical foundation for research into the impact of modifications on business process performance, and brings clarity to the definition of an ERP modification by developing a typology of modifications.
- Relation
- 24th Australasian Conference on Information Systems, ACIS2013
- Rights
- © Oseni, Rahim, Smith and Foster 2013.
- Rights
- This metadata is freely available under a CCO license
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