- Title
- Challenges of translating Rasmussen’s Accimap into a usable, sustainable, and useful incident reporting system: end-user attitudes following 12-month implementation
- Creator
- Goode, Natassia; Shaw, Louise; Finch, Caroline; Salmon, Paul
- Date
- 2021
- Type
- Text; Journal article
- Identifier
- http://researchonline.federation.edu.au/vital/access/HandleResolver/1959.17/176394
- Identifier
- vital:15112
- Identifier
-
https://doi.org/10.1007/s10111-019-00596-x
- Identifier
- ISBN:1435-5558 (ISSN)
- Abstract
- There have been several calls within the accident analysis literature to translate systems thinking-based theories and accident analysis methods into practical and usable tools for practitioners. This paper reports on the findings from a post-implementation evaluation of an incident reporting system underpinned Rasmussen’s (Saf Sci 27(2/3):183–213, 1997) risk-management framework and Accimap. An online survey was used to evaluate end-users’ use and attitudes towards the system after 12 months of implementation. While almost all respondents had used the incident reporting system to collect data, few had undertaken the required training. While the privacy and security of the system were evaluated favourably, significant problems were highlighted with usability, sustainability of the system, and utility of the data for organisations. Overall, the results highlight the significant resource constraints experienced by end-users during the implementation of the new incident reporting system. The challenges for translating a systems thinking-based approach into practice are discussed. © 2019, Springer-Verlag London Ltd., part of Springer Nature.
- Publisher
- Springer Science and Business Media Deutschland GmbH
- Relation
- Cognition, Technology and Work Vol. 23, no. 1 (2021), p. 39-49
- Rights
- All metadata describing materials held in, or linked to, the repository is freely available under a CC0 licence
- Rights
- Copyright © Springer-Verlag London Ltd., part of Springer Nature 2019
- Subject
- 0806 Information Systems; 1702 Cognitive Sciences; Accident analysis; Accimap; Implementation; Incident reporting systems
- Reviewed
- Funder
- This project was supported by funding from the Australia Research Council (ARC) in partnership with Australian Camps Association, Outdoor Council of Australia, The Outdoor Education Group, Sport and Recreation Victoria, Victorian YMCA Accommodation Services Pty Ltd, Outdoors Victoria, Outdoor Recreation Industry Council (Outdoors NSW), Outdoors WA, Outdoors South Australia, Queensland Outdoor Recreation Federation, Wilderness Escape Outdoor Adventures, Venture Corporate Recharge, and Christian Venues Association (LP150100287). Paul Salmon’s contribution was funded through his current Australian Research Council Future Fellowship (FT140100681). Natassia Goode’s contribution was funded through the University of the Sunshine Coast. Professor Caroline Finch was supported by an NHMRC Principal Research Fellowship (ID: 565900). Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.
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