- Title
- Understanding experiences of Aboriginal and/or Torres Strait Islander patients at the emergency departments in Australia
- Creator
- Rahman, Muhammad Aziz; Huda, Md Nazmul; Somerville, Emma; Penny, Lauren; Dashwood, Ryan; Bloxsome, Sharon; Warrior, Keith; Pratt, Katie; Lankin, Margaret; Kenny, Kevin; Arabena, Kerry
- Date
- 2023
- Type
- Text; Journal article
- Identifier
- http://researchonline.federation.edu.au/vital/access/HandleResolver/1959.17/197158
- Identifier
- vital:18830
- Identifier
-
https://doi.org/10.1111/1742-6723.14172
- Identifier
- ISSN:1742-6731 (ISSN)
- Abstract
- Objectives: The present study describes the experiences of Aboriginal and/or Torres Strait Islander patients and the factors that shaped their experiences of ED visits in regional settings. Methods: This is a qualitative descriptive study. We conducted semi-structured in-depth interviews with Aboriginal and/or Torres Strait Islander patients who used the ED services at three hospitals in New South Wales, Northern Territory and South Australia. We coded the collected data and analysed them using a thematic analysis technique. Results: A total of 33 Aboriginal and/or Torres Strait Islander patients participated. Analyses of their experiences revealed four themes, which included: (i) patients' waiting times in ED; (ii) cultural determinants of health; (iii) treatment services; and (iv) safety, security and privacy. Conclusions: A holistic approach and a robust hospital commitment to address cultural needs while considering overall health, social and emotional wellbeing, will enhance Aboriginal and/or Torres Strait Islander patients' satisfaction for ED visits. © 2023 The Authors. Emergency Medicine Australasia published by John Wiley & Sons Australia, Ltd on behalf of Australasian College for Emergency Medicine.
- Publisher
- John Wiley and Sons Inc
- Relation
- EMA - Emergency Medicine Australasia Vol. 35, no. 4 (2023), p. 595-599
- Rights
- Culturally sensitive
- Rights
- All metadata describing materials held in, or linked to, the repository is freely available under a CC0 licence
- Rights
- http://creativecommons.org/licenses/by/4.0/
- Rights
- Copyright © 2023 The Authors
- Rights
- Open Access
- Subject
- 3202 Clinical sciences; Aboriginal; Australia; Emergency departments; Experience; First Nations People
- Full Text
- Reviewed
- Funder
- Open access publishing facilitated by Federation University Australia, as part of the Wiley ‐ Federation University Australia agreement via the Council of Australian University Librarians.
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