- Title
- Impact of WeChat-based 'three good things' on turnover intention and coping style in burnout nurses
- Creator
- Guo, Yu-Fang; Plummer, Virginia; Cross, Wendy; Lam, Louisa; Zhang, Jing-Ping
- Date
- 2020
- Type
- Text; Journal article
- Identifier
- http://researchonline.federation.edu.au/vital/access/HandleResolver/1959.17/174455
- Identifier
- vital:14828
- Identifier
-
https://doi.org/10.1111/jonm.13111
- Identifier
- ISBN:0966-0429 (ISSN)
- Abstract
- Background: Few studies have considered functions of nurses’ positive personality and behaviours on addressing their turnover intention. Aims: To explore the effects of WeChat-based 'three good things' (3GT) on burnout nurses’ turnover intention and coping styles. Methods: A randomized controlled trial. 73 nurses were included in the intervention group (n = 33) and the control group (n = 40). The intervention group received WeChat-based 3GT. Turnover intention and coping style were measured before and after the intervention. Results: WeChat-based 3GT effectively reduced turnover intention and negative coping style (each p <.05). Positive coping style was promoted after the intervention (p <.05). Time effects as well as intervention and time interactions were significant in turnover intention and negative coping style (each p <.05). Conclusion: Benefits of WeChat-based 3GT on turnover intention and coping style in burnout nurses were found. Nurses experienced lower levels of turnover intention and negative coping style and increased the usage of positive coping style after the intervention. Implications for nursing management: Nurse managers should incorporate 3GT intervention with popular social communication programmes to improve nurses’ coping strategies towards clinical issues and maintain the stability of nursing teams. © 2020 John Wiley & Sons Ltd; The authors thank the Science and Technology Research Project of Hebei Higher Education Institutions for financial support (QN2018169). The authors would like to thank Hui Li, Yizheng Yin and Jie Zhang for their help in collecting the data. We would also like to thank the Second Xiangya Hospital of Central South University for their assistance in recruiting the participants. We acknowledge the participant nurses who were involved in this study.
- Publisher
- Blackwell Publishing Ltd
- Relation
- Journal of Nursing Management Vol. 28, no. 7 (2020), p. 1570-1577
- Rights
- Metadata is freely available under a CCO license
- Rights
- Copyright © 2020 John Wiley & Sons Ltd
- Subject
- 1110 Nursing; Burnout; Coping style; Nurse; Three good things; Turnover intention
- Reviewed
- Funder
- The authors thank the Science and Technology Research Project of Hebei Higher Education Institutions for financial support (QN2018169). The authors would like to thank Hui Li, Yizheng Yin and Jie Zhang for their help in collecting the data. We would also like to thank the Second Xiangya Hospital of Central South University for their assistance in recruiting the participants. We acknowledge the participant nurses who were involved in this study.
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